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[Sorry. We’ve locked your account.] Brand new account got locked because I couldn't receive the confirmation e-mail as the e-mail was still unusable

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation emai… (διαβάστε περισσότερα)

Today I switched the Firefox Sync account from old one to new one (just personal hobby, won't use the old e-mail anymore). I received this message: "The confirmation email we sent to ******@********* was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account." because the new e-mail was inactive for 48hrs so. It was my bad, I registered the new e-mail to Firefox Sync not long after it was made, so I have to wait for 48hrs till it is usable (provider's policy). Err... I'm not sure if the e-mail I wrote got auto-censor or not, so I censored it myself. I can give it to you whom concern later, if necessary. But I don't get the point here. How can you protect my Firefox data if it is just a whole new account that even not login successfully first time, still waiting for e-mail verification?

Ερώτηση από ftwh 3 εβδομάδες πριν

Τελευταία απάντηση από Emre Turunç 4 ημέρες πριν

  • Επιλύθηκε

Lost bookmarks when synced

How can I retrieve lost bookmarks? Syncing between two Firefox browsers replaced my newer bookmarks with the bookmarks of my less-often used browser. I expected the newer… (διαβάστε περισσότερα)

How can I retrieve lost bookmarks? Syncing between two Firefox browsers replaced my newer bookmarks with the bookmarks of my less-often used browser. I expected the newer bookmarks to appear on the other browser. But instead the more-often used browser now has the same bookmarks as the less-oft used one.

Ερώτηση από Terry 6 ημέρες πριν

Απάντηση από cor-el 5 ημέρες πριν

Add-on syncing between windows and mac

Hi there, I recently switched to windows and I used firefox sync to import all my bookmarks etc. However, I had some issues with video streaming. I took the pc back to th… (διαβάστε περισσότερα)

Hi there,

I recently switched to windows and I used firefox sync to import all my bookmarks etc. However, I had some issues with video streaming. I took the pc back to the store and they claim it is because of the firefox syncing. Is it possible that by syncing it installed some add-ons on windows that aren't compatible with the OS?

Ερώτηση από kyrianvangenderen 6 ημέρες πριν

elimination of the synced password

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that… (διαβάστε περισσότερα)

I did not usemy pc for a while. After about two months, I found out that Firefox account was requesting to log in again. But after logging in, I was surprised to see that all my account passwords had been deleted. Previously, I considered Firefox account and synced passwords to be the safest way, but there is no place left for trust. It is regrettable...

Ερώτηση από amin5020-21 6 ημέρες πριν

all my passwords got erased

I opened up my computer this morning just to find that all my passwords where erased. i was logged out of my account so i logged back into my normal one and i found that … (διαβάστε περισσότερα)

I opened up my computer this morning just to find that all my passwords where erased. i was logged out of my account so i logged back into my normal one and i found that all my bookmarks, addons and history was all there. the only thing that wasnt where my passwords. im running kubuntu 18.04 and have updated my pc and restarted it and none of my passwords showed up. is there any way i can recover them or will i have to add them all back manually.

Ερώτηση από alpha9292 5 ημέρες πριν

missing all data after reformatting cpu.

i just reformatted my computer, reinstalled firefox. after logging in to firefox sync, nothing happend...so i pressed sync, nothing was installing... i lost all bookmarks… (διαβάστε περισσότερα)

i just reformatted my computer, reinstalled firefox. after logging in to firefox sync, nothing happend...so i pressed sync, nothing was installing...

i lost all bookmarks, addons, data etc...

i tried switching profiles, nothing happened. only two profiles were in firefox, default-release and default...

Ερώτηση από djkimchee 5 ημέρες πριν

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data exchange between pc and smartphone

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android t… (διαβάστε περισσότερα)

I lost all my data in firefox after system reinstal on pc and now im have problem becouse ,I can't send any saved page login credentials or saved bookmarks from Android to pc. firefox from pc sees sync I did 15s earlier on android but still can't even access tabs from my devices! On android, I have never had a problem to send data from pc, now for the first time I need to do the same on pc and nothing works. Smartphone huawey y6 cam l21 android 6.0 , firefox last version on pc and apk. wtf? someone has a wise solution? I lost half a day on these syncs, setting up accounts on all related mozilla sites etc etc ... so please seriously solve the problem, not like in the guide or something: P

Ερώτηση από Skibson 5 ημέρες πριν

Απάντηση από Skibson 5 ημέρες πριν

sincronizar dispositivos,

no se como continuar la sincronizacio, una vez terminado el proceso, sale una imagen comunicando "sincronizando"... y ahí se queda sin sincronizar nada. Solamente encontr… (διαβάστε περισσότερα)

no se como continuar la sincronizacio, una vez terminado el proceso, sale una imagen comunicando "sincronizando"... y ahí se queda sin sincronizar nada. Solamente encontré un consejo donde indica cambiar a un firefox mas actual. Antes de eso prefiero pasar los datos,enlaces, contactos... por correo. se queda en la imagen enviada y ahí se acabo todo.

Ερώτηση από franlbula 4 ημέρες πριν

Firefox Sync does not have anything saved

I had a laptop with a broken screen and needed repair. Before sending it in, I created a firefox account and synced everything (with the intent to be able to get my bookm… (διαβάστε περισσότερα)

I had a laptop with a broken screen and needed repair. Before sending it in, I created a firefox account and synced everything (with the intent to be able to get my bookmarks on a friend's desktop if needed while my laptop was in repair.)

I had only switched from chrome about six months ago, and had not made a firefox account until I was about to send it in for repair. I did not double check that this was working (beyond the fact that it synced successfully), nor did I connect a phone or other laptop, as I figured I would be getting mine back soon, and syncing things was just on the off chance I needed to get a bookmark in the week my laptop was away.

I was then told that the screen was not repairable, and that I would be getting the cost of the laptop as credit to buy a new one. NOT IDEAL. But I figured hey, I save all my files on an external anyways, can reinstall the programs I use, and can sync firefox and chrome to get my bookmarks and history back. None of my files/info was actually lost at this point.

So I did that. Got the new laptop, started reinstalling everything.

Downloaded firefox, logged in to my account to start the sync. It did not load a single bookmark, history, anything, although I had set it to save all of that, and made sure to sync and make sure everything was up-to-date before I sent my original laptop away.

So now I no longer have access to the original laptop, did not plan on this, and I can not manually export bookmarks to transfer them over. Synching firefox is my only hope for getting them back.

I've lost links to wedding planning, research articles, and several more things, and only now, when I started panicking about sync not restoring everything, have I been googling and finding articles warning that sync is should not be used as a backup.

Chrome, on the other hand, restored everything perfectly, but does not have any of the current bookmarks I'd needed and used in the past few months. Y'know, the most relevant ones I'd like to have.

What can I do now, and is there any even slight possibility someone behind the scenes as firefox can find my bookmarks/history saved on a server somewhere? I wasn't able to find a direct email or contact us form to fill out and ask.

Ερώτηση από Moose 4 ημέρες πριν

  • Επιλύθηκε

Dropping from Beta to release channel

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore. If I can't migrate my beta channel profile to t… (διαβάστε περισσότερα)

I am stuck between two machines and can't stay on beta updates anymore because FF won't let me sync my profiles anymore.

If I can't migrate my beta channel profile to the release channel, how can I quit beta updates until the release channel catches up to me?

FF preference selected is 'download updates but let me install them' but really there is no choice. It installs and next opening of FF it is automatically installed. I already changed about:config preference for update channel to 'release' but FF merrily kept on with beta channel updates.

I need my beta channel profile customizations--varied management of permissions and add-ons and passwords on dozens of sites, customizations to stop the blinking and autoplay and movement and noise.

But: FF won't let me keep them if I go back to release.

So: how can I force FF to stop updating while the release channel catches up?

Mac/Mojave Beta channel 80.something, need to sync with release channel 79

Ερώτηση από Foxfree99 4 ημέρες πριν

Απάντηση από cor-el 3 ημέρες πριν

Passwords gone from Firefox but still appear in Lockwise app

Dear community, I use Firefox on a Linux laptop and an Android phone. For the past several months, I have been successfully using the Lockwise app on the Android phone to… (διαβάστε περισσότερα)

Dear community,

I use Firefox on a Linux laptop and an Android phone.

For the past several months, I have been successfully using the Lockwise app on the Android phone to access passwords synced from my computer. I was not logged in to Firefox proper (the browser) until much more recently. Apparently, I have failed to notice that my passwords never synced to Firefox browser.

I have now reinstalled the OS on my laptop and all my passwords are gone there. They still appear in the Lockwise app, but none of my Firefox browser installs (which I all added to Firefox Sync much more recently than Lockwise) can access them. Essentially, it is as if they are only stored on my phone, anymore.

How can I get them back to the browser?

Kind regards, fNek

Ερώτηση από f_nek 3 ημέρες πριν

How to delete synced tab on other device?

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to … (διαβάστε περισσότερα)

I have alot of open tabs on mobile phone and want to view - and then delete - each of the tabs on my desktop because it's massively slowing down my mobile. I am able to open on my desktop the synced tabs - although I can only open them either one-by-one, or the entire lot of 1,000 of them - but cannot seem to delete singular ones or a few tabs at a time when are no longer needed. Is there a way to delete a synced tab individually from a connected device that's NOT the device where the tab is currently open/ originally saved? Thanks!

Ερώτηση από berie376 3 ημέρες πριν

account be locked

version79. Can not log in firefox account to update the bookmark . Account no. is 1479963165@qq.com a lot of important bookmark in this account . pls help .

Ερώτηση από RRxiaoq 2 ημέρες πριν

firefox sync doesn't work (passwords, bookmarks, ...)

I have firefox on linux. I enter my credentials in preferences > sync and it seems like everything is ok. but my bookmarks and passwords does not appear in my browser.… (διαβάστε περισσότερα)

I have firefox on linux. I enter my credentials in preferences > sync and it seems like everything is ok. but my bookmarks and passwords does not appear in my browser. I checked everything on my firefox on iphone and seems alright. I just have problem on linux. I tried changing my password, it didn't work. about:sync-log results is attached to this question.

Ερώτηση από friendofpine 1 ημέρα πριν

Sync - I cannot for the life of me figure out the parameters of operation

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I f… (διαβάστε περισσότερα)

After hooking up four devices to sync through Firefox, I ended up with a mess and a lot of irritation which I have not recovered from. That was six months ago. What I failed to understand is that there is no control of the direction of sync. I presumed that all would sync from my primary account computer. Wrong and truly a disaster because I had spent hours organizing thousands of bookmarks. An old computer with an old bookmarks setup (very disorganized) added its confused mess back into my attempt on the new computer to finally get organized. I still have not sorted through most of the mess.

So how in the hell does Sync actually and exactly work? Is there any directional flow? Or does it just mash the shared stuff together. How can I delete any bookmark file Sync has at Firefox server with exact knowledge of what I am doing? Why is this stuff so obscure? I exactly want to know how to ensure that Sync has no cache of obsolete material and exactly, if possible, to direct the flow....should I use only share a tab? one at a time?

Thanks, Michael Mandeville, Arizona mwman@q.com

Ερώτηση από mwman 1 ημέρα πριν

Not show my bookmark in firefox linux

Hello, I install new linux distro on my laptop, and sing in my firefox account. But my bookmark not sync and I not show them in my firefox. My bookmark still show in my f… (διαβάστε περισσότερα)

Hello, I install new linux distro on my laptop, and sing in my firefox account. But my bookmark not sync and I not show them in my firefox. My bookmark still show in my firefox android device.

Ερώτηση από Erfan 1 ημέρα πριν

Τελευταία απάντηση από cor-el 1 ημέρα πριν

Firefox account: secondary email address already in use, not appearing anywhere

Hi, I wanted to add one of my email address, let's call it A, as a secondary address for my firefox account, B. However, it tells me that the address has already been ver… (διαβάστε περισσότερα)

Hi,

I wanted to add one of my email address, let's call it A, as a secondary address for my firefox account, B. However, it tells me that the address has already been verified by another user.

I checked, I did have another firefox account (since gmail, accepts "." in the name, I created by accident two accounts...B&C), but address A is not visible in either B or C.

If I try to connect with A, I don't have password which match. If I ask to reset the password, it asks for the primary address...which is not B or C! At that point I'm running out of email address that could have been used ^^ There is no address D.

I have deleted the account C just to be sure.

How can I identify where address A has been used? How to use address A as a primary/secundary address ?

Ερώτηση από Luc 22 ώρες πριν

Firefox Sync Not Working

For about the last 5 hours, when I download Firefox, nothing syncs after I log in -- no add-ons, no bookmarks, no history. I've seen no mention of this on the support p… (διαβάστε περισσότερα)

For about the last 5 hours, when I download Firefox, nothing syncs after I log in -- no add-ons, no bookmarks, no history. I've seen no mention of this on the support page.

I first noticed this about 3 pm Sunday, EDT.

Is no one else experiencing this?

Ερώτηση από robertfarmer1+z8kbczzgnjaatfyhgtnc 12 ώρες πριν