Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Learn More

Shortcuts Won't Open

  • 4 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 2 προβολές
  • Τελευταία απάντηση από txdoc2

more options

I have used Firefox since late 2004, and nothing else. No problems until now.


Android 14 and Firefox mobile I think version 123.


It is updated. When I'm on a website, like USPS and accessesed Informed Delivery, I tell Firefox to Add To Home screen so I can quickly access mail and packages coming today.


Has always worked fine. Now, none of my manufacturered/created Firefox shortcuts will do anything. I cleared the Firefox cache, and forced stopped. I don't know if cleaning the data or reinstalling the whole app will help.


I then deleted data and uninstalled and reinstalled Firefox, but nothing changed.


I tried earlier versions but got a notification off it wasn't compatible with my version on Android.


I'm recovering from a stroke and these lost shortcuts stored on my homescreen were vital to communicating with my doctors, therapists, outpatient rehab, hospitals, etc. I'm lost without them.


Any suggestions or reasons for this are appreciated. Thank you

I have used Firefox since late 2004, and nothing else. No problems until now. Android 14 and Firefox mobile I think version 123. It is updated. When I'm on a website, like USPS and accessesed Informed Delivery, I tell Firefox to Add To Home screen so I can quickly access mail and packages coming today. Has always worked fine. Now, none of my manufacturered/created Firefox shortcuts will do anything. I cleared the Firefox cache, and forced stopped. I don't know if cleaning the data or reinstalling the whole app will help. I then deleted data and uninstalled and reinstalled Firefox, but nothing changed. I tried earlier versions but got a notification off it wasn't compatible with my version on Android. I'm recovering from a stroke and these lost shortcuts stored on my homescreen were vital to communicating with my doctors, therapists, outpatient rehab, hospitals, etc. I'm lost without them. Any suggestions or reasons for this are appreciated. Thank you

Όλες οι απαντήσεις (4)

more options

Hi

The only thing I can think of is that the shortcut address that you are trying to add is for a period of time and is naturally not redirecting. You may want to try adding a shortcut to:

https://reg.usps.com/portal/login?_gl

I hope that this helps.

Χρήσιμο;

more options

Same result. I can generate the shortcut, but tapping on it she's nothing. It used to be simple. I don't know what happened.

It only works with Duck Duck go , now

Thank you for your time and effort.

Dr Mark

Τροποποιήθηκε στις από το χρήστη txdoc2

Χρήσιμο;

more options

Hi Dr Mark

What is the make and model of your Android device?

Χρήσιμο;

more options

Motorola edge plus 2023 Android 14

Χρήσιμο;

Υποβολή ερώτησης

Πρέπει να συνδεθείτε στον λογαριασμό σας για να απαντήσετε σε δημοσιεύσεις. Ξεκινήστε μια νέα ερώτηση εάν δεν διαθέτετε ακόμα λογαριασμό.