Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows XP cannot dowload your latest version ? - help!

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 4 views
  • Nuɖoɖo mlɔetɔ sctl

more options

I have desktop computer Windows XP with internet provided by ATT. Cannot download your latest program. It appears to download, I restart computer and go to Firefox and it tells me I (still) need latest program.

What do I do?

I have desktop computer Windows XP with internet provided by ATT. Cannot download your latest program. It appears to download, I restart computer and go to Firefox and it tells me I (still) need latest program. What do I do?

All Replies (1)

more options

The Mozilla servers experienced a major outage recently and so if you have tried to download Firefox, or have add-ons set to update automatically, you may have been experiencing server time-outs.

When you do install Firefox 8, please do a clean installation:

  1. download Firefox and save installation file,
  2. uninstall Firefox,
  3. delete the Firefox program files folder, (important)
  4. reboot
  5. re-install with administrator privileges. (important)