Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows tells me "an unknown program wants to change this computer; windows does not allow firefox updates to complete.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

What can i do about this problem? I click "more details" and find out that the 'unknown program' is firefox. I click to install; but windows does not allow the updates to complete. I let the update window run for over an hour one day... it still did not complete.

What can i do about this problem? I click "more details" and find out that the 'unknown program' is firefox. I click to install; but windows does not allow the updates to complete. I let the update window run for over an hour one day... it still did not complete.

All Replies (1)

more options

Check that you do not run Firefox as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program directory.