Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

getting redirected

more options

I am on Cupertino time and location—Why am I being redirected when I enter the URL:

https://support.apple.com/guide/mac-help/change-display-preferences-for-accessibility-unac089/11.0/mac/11.0

it automatically send me to: https://support.apple.com/lv-lv/guide/mac-help/unac089/11.0/mac/11.0

Does not happen in the Safari browser. macOS 11.6 FF ver 92.01

I looked at about:config intl_accept_languages is en-US,en

This is driving me crazy. Pleas advise

I am on Cupertino time and location—Why am I being redirected when I enter the URL: https://support.apple.com/guide/mac-help/change-display-preferences-for-accessibility-unac089/11.0/mac/11.0 it automatically send me to: https://support.apple.com/lv-lv/guide/mac-help/unac089/11.0/mac/11.0 Does not happen in the Safari browser. macOS 11.6 FF ver 92.01 I looked at about:config intl_accept_languages is en-US,en This is driving me crazy. Pleas advise

Ŋuɖoɖo si wotia

Do you get the same thing if you open the link in a private window? In a private window, any cached files or cookies from regular windows are not used, so if those are causing the problem, you can bypass them.

Otherwise, any possibility that your network connection is running through Latvia, for example, using a proxy server or VPN?

To check on a proxy:

  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Linux: "3-bar" menu button (or Edit menu) > Settings (previously Preferences)
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Change to "No proxy" and Save the change using the button toward the bottom of the dialog.

Any difference?

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (3)

more options

Ɖɔɖɔɖo si wotia

Do you get the same thing if you open the link in a private window? In a private window, any cached files or cookies from regular windows are not used, so if those are causing the problem, you can bypass them.

Otherwise, any possibility that your network connection is running through Latvia, for example, using a proxy server or VPN?

To check on a proxy:

  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Linux: "3-bar" menu button (or Edit menu) > Settings (previously Preferences)
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Change to "No proxy" and Save the change using the button toward the bottom of the dialog.

Any difference?

more options

Thanks for the reply— I was finally able to resolve the issue.

No VPN, no Proxy, not about:preferences or about:config. It was isolated to a specific website only in the Firefox browser.

I can only surmise it was corrupt cookie related or some such.  After 3 hours of drilling down on the issue... I stumbled on the solution. In the lower right corner of the ref'd link above—was a regional setting. It was set correctly to USA, I click it into it anyway, and made a change/re-selected it—still USA; but magically the issue was gone.

Keep up the good work #FireFox

leroydouglas trɔe

more options

Thank you for the report back.