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Bookmarks and history

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
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  • Nuɖoɖo mlɔetɔ FredMcD

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After a recent update,I noticed the history is no longer being kept, I checked settings all is good there, also, I am unable to create a new bookmark and am unable to delete an existing bnookmark. I've gone through some of your help files but am unable to correct this. Is there a way to fix this without losing all my current bookmarks? Looked on the web for help but am unable to fix this.

Thank you in advance Dave Markowski

After a recent update,I noticed the history is no longer being kept, I checked settings all is good there, also, I am unable to create a new bookmark and am unable to delete an existing bnookmark. I've gone through some of your help files but am unable to correct this. Is there a way to fix this without losing all my current bookmarks? Looked on the web for help but am unable to fix this. Thank you in advance Dave Markowski

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If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Type https://accounts.firefox.com/settings<enter> in the address bar. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

If any errors are reported: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional

The places.sqlite file contains your History and Bookmarks. And it looks like it is corrupted.

Type about:support<enter> in the address bar.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the above file. Then rename or delete it. Restart Firefox. The browser should then create a new place.sqlite and recover your bookmarks from the backup files.

Note: Your history is not backed up and will be lost.