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How do I fix error "broswer doesn't have plug in or helper application" when I attempt to open a PDF

jlblack
jlblack
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Attempting to open my bank statement, receive error " browser doesn't have plug in or helper application". Went thru some basic browser settings: updated version, clear cache & cookies, unblocked pop ups. Only option is to download statement then print.

Attempting to open my bank statement, receive error " browser doesn't have plug in or helper application". Went thru some basic browser settings: updated version, clear cache & cookies, unblocked pop ups. Only option is to download statement then print.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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First, you probably will get the best results printing from your stand-alone PDF reader application (e.g., Adobe Reader) compared with printing from Firefox's built-in viewer. To select your internal or external viewer, check the setting described in the following article:

View PDF files in Firefox or choose another viewer

One of the options should be to open the PDF automatically in your stand-alone PDF reader application -- Firefox will store the PDF in the Temp folder and not ask you where to download it.

Does that work any better?