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SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (Lesen Sie mehr)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Gefragt von avwood vor 8 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 8 Monaten

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"PRINT PREVIEW" is gone !!!

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPE… (Lesen Sie mehr)

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPEND on this function for processing orders and printing packing slips !!!!

This is NOT an improvement for me!!! This is absolutely horrible!

Gefragt von timestreasures vor 1 Jahr

Beantwortet von cor-el vor 1 Jahr

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Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that I … (Lesen Sie mehr)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Gefragt von michael.jl.wong vor 2 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 2 Monaten

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NEW UPDATE - Didn't solve - Ebay does not work with Firefox 74.0 (Windows)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser. Still looks like some parts of the page don't load, tried all the individual line items in 'pa… (Lesen Sie mehr)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

Gefragt von irishtoon vor 2 Jahren

Beantwortet von jscher2000 - Support Volunteer vor 2 Jahren

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Stop saving all image files as WebP?

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer.… (Lesen Sie mehr)

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer. As an artist I need to be able to save things as .jpg or .png for my art programs (or even preview) to be able to open them. Is there any way to make this an option, or to not default to webp when saving images?

I've also tried changing the extension on the file using the "all files" option but it just corrupts the file and won't open them.

Gefragt von nekosd43 vor 2 Jahren

Beantwortet von cor-el vor 2 Jahren

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Error 503 occurs only with firefox

Hello, I have firefox 79 on windows 10. When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome. I trie… (Lesen Sie mehr)

Hello,

I have firefox 79 on windows 10.

When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome.

I tried to flush dns in windows and firefox, and also the repair button. No extensions.


Can you help me to make this website work again ?

Thanks

Gefragt von wtuuju vor 1 Jahr

Beantwortet von wtuuju vor 1 Jahr

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We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (Lesen Sie mehr)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Gefragt von Bill vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Cannot connect to Microsoft Communty or Microsoft Account

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/pri… (Lesen Sie mehr)

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/privacy/. I can connect with Edge but not FF 95.0. It seems according to the MS Forum that I am not the only one with this problem. Please see screenshots of what I and others are getting.

Gefragt von new_aged2perfection vor 6 Monaten

Beantwortet von Paul vor 6 Monaten

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Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (Lesen Sie mehr)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Gefragt von djmb vor 2 Jahren

Beantwortet von ramos5391 vor 2 Jahren

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Youtube gives problem on Firefox, but not on Opera. Solutions?

when I type a comment on youtube, the text often "lags", the letters appear all together after a while, if I try to send the comment I get an error, and if I try to subsc… (Lesen Sie mehr)

when I type a comment on youtube, the text often "lags", the letters appear all together after a while, if I try to send the comment I get an error, and if I try to subscribe a channel I cannot, instead I get prompted to login while I am already logged. This is going for months, right now the only fix seems to switch to Opera... Can you guys provide solutions to this?

Gefragt von marcus.aseth vor 1 Jahr

Beantwortet von jonzn4SUSE vor 1 Jahr

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Specific website won't open in Firefox but will open in other browsers.

My website, www.orthodoxdelmar.org, won't load in Firefox but will load in other browsers. I get a white screen in Firefox. I haven't had a problem with any other website… (Lesen Sie mehr)

My website, www.orthodoxdelmar.org, won't load in Firefox but will load in other browsers. I get a white screen in Firefox. I haven't had a problem with any other website.

I've tried going directly to specific pages on the site. I've exited and restarted Firefox. I've restarted my laptop. I can't find any setting where I might have accidentally blocked the page.

I'm running Firefox 77.0.1 (64 bit) on Windows 10. Laptop only 4 months old.

What am I missing?

Thank you.

Gefragt von khveraacker vor 2 Jahren

Beantwortet von jscher2000 - Support Volunteer vor 2 Jahren

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Firefox 84.0.1 (64bit) won't load my website

My business website wont load in the latest (84.0.1 - 64bit) version of Firefox for Windows. The previous version -84.0.0 did work. Chrome is just fine and much faster,… (Lesen Sie mehr)

My business website wont load in the latest (84.0.1 - 64bit) version of Firefox for Windows. The previous version -84.0.0 did work. Chrome is just fine and much faster, but my preference is for FF. The home page loads (reluctantly), but manuy o the other pages won't load at all. I have ghostery installed but disabled, but this hasn't been an issue previously, and I have tried it with out this add-in, and it made no difference. I don't want to go to Chrome!

Gefragt von murray8 vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Certain websites don't work in Firefox but work in other browsers.

I'm using Firefox 85. Windows 10. Started happening 2 days ago. I've come across some sites that are giving me errors, but they work fine in chrome. Things I've tried: … (Lesen Sie mehr)

I'm using Firefox 85. Windows 10. Started happening 2 days ago.

I've come across some sites that are giving me errors, but they work fine in chrome.

Things I've tried:

  • Restarting computer
  • Restarting router
  • Disabling Firefox addons
  • Clearing all cookies + history
  • Clearing cache

Below is what happens when I try to sign into the Playstation Store. Also getting similar 406 error trying to access Yamazaki Home

Example: When I click "SIGN IN" on the Playstation Store page, I'm met with a 406 error.

These are the headers that are returned.

Response Headers. Cache-Control no-cache, no-store, max-age=0, must-revalidate Connection keep-alive Content-Length 38 Content-Type application/json;charset=UTF-8 Date Sat, 30 Jan 2021 20:01:40 GMT Expires 0 Server nginx Strict-Transport-Security max-age=31536000 ; includeSubDomains X-Content-Type-Options nosniff, nosniff X-CorrelationId c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Frame-Options DENY X-Psn-Correlation-Id c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Psn-Request-Id 8b5177d1681a03522a5a687f9de05f18 X-RequestId 8b5177d1681a03522a5a687f9de05f18 X-XSS-Protection 1; mode=block

Request Headers Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/\*;q=0.8 Accept-Encoding gzip, deflate, br Accept-Language en-US,en;q=0.5 Connection keep-alive DNT 1 Host ca.account.sony.com Referer https://store.playstation.com/en-us/latest Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Gefragt von Hugh vor 1 Jahr

Beantwortet von Hugh vor 1 Jahr

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Some Form Text Boxes On Website Do Not Appear Using Firefox

I use a website (u-bill.com) to access my Product and Account information for software I purchased. To find my purchase I need to enter my email address and 1 of 3 other … (Lesen Sie mehr)

I use a website (u-bill.com) to access my Product and Account information for software I purchased. To find my purchase I need to enter my email address and 1 of 3 other items of information: Last 4 digits of CC; Order ID Nr; or Password. I am able to enter my email address but the text boxes for the other 3 do not appear. This only happens when I use Firefox as it is my preferred browser. I am able to enter the information in the form using Chrome. A search of possible fixes suggested disabling "hardware acceleration". I tried that and it did not work. Today was the first time I tried to access this information although I have had the account for 1 year so I do not know if Firefox ever was able to access it. I am using Firefox V 87.0 (64 Bit) and Windows 10. Here are two screen shots: #1 is the form using Firefox. #2 is the form using Chrome.

Gefragt von bruceburns12 vor 1 Jahr

Beantwortet von ·´¯`·...¸>-)))º> ~dbben vor 1 Jahr

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Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (Lesen Sie mehr)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Gefragt von Bcamp vor 3 Monaten

Beantwortet von jscher2000 - Support Volunteer vor 3 Monaten

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PayPal checkout popup window loads indefinitely; cannot make a payment

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout. When OneTouch is activated, … (Lesen Sie mehr)

When using the "Checkout with PayPal" button on websites the PayPal popup window appears however it's impossible to progress to the checkout.

When OneTouch is activated, the text 'Securely logging you in...' appears overlayed with the spinning wheel in the popup window. This continues indefinitely.

When this is not activated the window doesn't progress further after entering the email as prompted by the window and pressing Next.

It's possible to login to PayPal in a separate tab however that doesn't influence the popup behaviour.


Looking at the console in the popup there are a few 'Unable to find window by ref window.js:148:14' errors.

In the 'host' window where the popup was called from the console displays the 'Failed to execute ‘postMessage’ on ‘DOMWindow’: The target origin provided (‘https://www.paypal.com’) does not match the recipient window’s origin (‘https://www.paypal.com’).' error.


I believe this could be a recent issue because I was able to make several payments last month with all settings the same. I have a separate user.js file that I keep my settings in (I can send it over if required). These settings have not been changed since the file has been created.


The following actions have been tried and didn't improve the situation:

- refreshing the current profile

- disabling all addins

- adding paypal.com into exclusions for 'Block pop-up windows' and Enhanced Tracking Protection

- cleaning History and cookies


I then launched Firefox with a separate 'clean' profile and was able to make the payment successfully. Sure enough, importing my user.js file broke PayPal. I went through the settings commenting them out by groups.

The following setting was causing the issue:

user_pref("privacy.firstparty.isolate", true);

Setting it to 'false' made the PayPal popup window work correctly again.

Thought that this would be helpful for anyone experiencing similar issues. Cheers.

Gefragt von lupagamidho vor 2 Jahren

Beantwortet von lupagamidho vor 2 Jahren

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Firefox Scroll bug

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now When you scroll down, the headings move right… (Lesen Sie mehr)

There appears to be a bug in Firefox when I use this website, https://www.ourguide.com.au/tv_guide.php?r=melbourne&w=now

When you scroll down, the headings move right and show above the wrong information, see attached screen shots.

If you use this website on Chrome, you don't get the scroll issue so I think it is either a Firefox bug or something that needs changing in my Firefox settings.

I am running Firefox 77.0.1 (64-bit).

Any help would be appreciated, thanks.

Gefragt von Hawkeye vor 1 Jahr

Beantwortet von Hawkeye vor 1 Jahr

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Google Search Results page displays in a margin wider than my PC's widescreen display

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the s… (Lesen Sie mehr)

This happens when along with the search result google website deploys what it calls "Knowledge panel's". These are boxes of information related to what was asked in the search box, and appear not all the time but at certain (more common/famous) topics and persons. when that happens, despite the fact that I have the browser at full screen open, the wide screen monitor appears too small to the google website, which is unusual.

This manifests itself in the form of a horizontal bar at the bottom of Firefox browser's tab that I'm supposed to slide in order to see the edges on the right side. This never happened in dozens of years of use of this browser. It started happening in recent weeks. I initially thought it would go away but it hasn't. Even tho by now I have gone out of my way to open a new profile. This problem persists even when I have all addons disabled. Concurrently when I open other browsers google.com shows no horizontal bars.

I am aware that this problem can be mitigated if I reduce the Firfox's zoom down to 90%. However I don't consider this a solution on a small laptop (1366 X 676).

Gefragt von jerriy vor 1 Jahr

Beantwortet von jscher2000 - Support Volunteer vor 1 Jahr

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Browser

I have been running this site,:www.MeWe.com", on fox fire for a long time but yesterday all I get is a white page. Other browsers open it but not Fox Fire? What went wro… (Lesen Sie mehr)

I have been running this site,:www.MeWe.com", on fox fire for a long time but yesterday all I get is a white page. Other browsers open it but not Fox Fire? What went wrong?

Gefragt von idithere vor 1 Jahr

Beantwortet von idithere vor 1 Jahr