Firefox-Hilfeforum

I am using Firefox 123.0.0 (rel. 20-Feb-2023) on a Win 10 Pro v22H2 computer.

I understand that FF123.0.0 is supposed to include a new option to "Report Broken Site" on the menu (hamburger icon) that is described in the support article How do I report a broken site in Firefox desktop? but I can't see this new option. I also checked the menu options under More Tools and Help but can't find it.

Exiting and re-opening Firefox didn't solve the problem.

When watching a video on YouTube, the sound suddenly stopped playing. Currently, sounds in video and audio are not played on all sites.

The problem is only in the browser. Audio and video files are perfectly reproduced by the VLC player. There is also sound in the Chrome and Firefox ESR browser.

My actions. 1. Disabled all extensions 2. Clearing history and deleting all cookies

My browser - Firefox Developer edition, version 123.0b9 OS - Debian 12

P.S. I have been using the developer edition for many years. It seems to me more convenient and faster compared to regular Firefox. I really don’t want to delete the customized browser.

I need help with audio in browser...

Many thanks!

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

I have been a subscriber w/ copper.net email service for over 16 yrs. I am unable get in now, please help,it is VERY important.

I'm not very good at English, so I use a translator. After updating to the latest version of Firefox, the problem I'm having is that when I play a YouTube video on the web side, the playback box will have a large white colour, as shown in the red box below. I would like to know what is causing this, my current version is 123.0

I want to uninstall and maybe re-install some add-ons. But when I goto the add-on page. It just appears blank. So are some other pages in the support/ help sections. Another most notably, is (via menu) help -> more troubleshooting information. It just sends me to a blank page! See the uploaded images for the pages I get send to.

Help please with changing my add-ons

I'm getting the error message "No video with supported format and MIME type found" with mp3 files at https://www.gatherthepeople.org/test/styled-7/page-3/ when using Firefox 123.0 on my M1 (ARM) iMac running OS 14.3.1; when using Firefox 123.0 on my M1 (ARM) MacBook Air running OS 14.3.1; when using Firefox 123.0 on Win 11;and when using Firefox 115.8 on my Intel MacBook Pro running OS 10.14.6.

The same mp3 files (https://www.gatherthepeople.org/test/styled-7/page-3) play without any problem with Chrome and Safari on the Mac and with Edge on Win 11 .

Thanks

Ever since I installed Firefox 123.0, when I execute a search on Yahoo.com, Firefox automatically opens up a new window or tab (depending upon how you have it set up in settings) when it didn't before. When I try this with Firefox using Google.com to search, it does NOT open up a new window/tab. But when I try it with Yahoo.com when using Google Chrome, it does NOT open up a new tab. So it would appear that the behavior is being caused by something in Firefox.

I tried making various changes in settings and Firefox about:config that were recommended in previous questions here, but they did not alter the behavior. I would like the behavior to return to simply performing the search within the same window (I can always scroll back to get the original page). Can anyone help?

I've been trying to reply to moderator "Phil" who requested information regarding Firefox crashing while on Youtube. When I press "Post reply" all I get is an error message:

An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes.

It's important "Phil" gets my message as others may be affected my possible Youtube shenanigans. If possible, can you forward this message to "Phil": Unfortunately there are only two reports generated during the problems with Youtube:

bp-91f496a8-971c-4a87-a642-011d10240220 bp-7d820f6c-dcf9-4cef-bb60-1a9f50240217

The problem caused my system to stop responding forcing me to power cycle to clear my PC, so no reports could be generated. Hopefully these two will show what the problem is. In the meantime, can you check the reply system to make certain it's working properly?

Hi Windows 11. Every time I open a new tab and make a search I get a field under the bookmarks for my google account. I do not want this. On the web it says I should go to account settings and scroll down to the Linked Accounts section. I cannot find that section. Elsewhere I read that I have to do something in my google account as well. How do I get rid of the field for my google account when searching in firefox, please?

Hello,

I use Firefox stable on both my Mac and my Win 11 PC. On the mac i use the developer edition. The issue I have started about 2-3 weeks ago. Most of the time, playing youtube 4k videos just either freezes and doesn't buffer, or just skips and reloads. It is not a network issue. I've tried playing back the same video with ARC on OSX (which is based on chromium) and with Chome on windows. It works flawlessly so it's not a network issue. I've tried disabling adblocker, all the extensions, nothing. It's either Youtube messing with non google products again or a problem with Firefox itself. I even have Youtube premium and this stuff still happens without adblockers.

Any help would be appreciated.

Update 123.0 deleted all my firefox data from logins.json. backup files are corrupted or have no data. No support article suggestions have worked. The .json files indicate that there is data, but appears blank in notepad, and wont load in json reader in firefox

I do not use SVG

I signed up and sync'd my data from my laptop before it died, but when I signed in on my desktop none of my bookmarks or passwords are the ones from my laptop account, its all still my desktop's. I even tried uninstalling and reinstalling and firefox automatically restored all my desktop crap. I really need my laptop's bookmarks, any advice? Thanks in advance

My company uses Oracle Fusion as its ERP solution, and I frequently have to download files from Oracle BI Publisher. Prior to V123 of Firefox, which installed this morning, I could click on the file/report in Oracle Fusion, and the file/report would get moved to my Downloads folder. After the update to V123, nothing happens after I click on the file. I had a co-worker replicate the problem after his Firefox updated to V123. Please advise if this is a known issue and if there is a resolution.

I kinda-frequently find myself in the situation that Firefox already downloaded an update, but some time passes before I bit the bullet of actually restarting it. So a new update has appeared - but I can't download it until I restart. So I will have to restart, reload session, download new update, restart again, reload session again.

So it would be great to be able to tell Firefox to forget about the already-downloaded update and just download the latest one. Can this be done?

(The reason why I delay restarting is because I have an unhealthy amount of tabs open, typically with many things in flight; so restarting makes me lose those things, plus there's always the possibility of some trouble while restoring all the tabs)

FWIW I'm in the Beta channel.

Hi all, I did search the key word Outlook but did not see a helpful reply. I used my extension to clear the cache, did not help. I even call the help desk at work, they suggested Chrome and i was able to log on. I already have to use Chrome for Netflix, i don't want to have to move to another browser. I have Mozilla VPN but it is not on all the time. Please advise. thanks, E