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Can I recover account data after reseting password?

I had issues login to my Firefox account, so I reset my password, which cleared my data with passwords and bookmarks. I later found where I stored my recovery key and wan… (Lesen Sie mehr)

I had issues login to my Firefox account, so I reset my password, which cleared my data with passwords and bookmarks. I later found where I stored my recovery key and wanted to see if I can recover that data again.

Gefragt von Brandon vor 6 Stunden

Letzte Antwort von cor-el vor 2 Stunden

Browser controlled by unknown organization

My firefox browser is controlled by an organization and I don't beong to an organization. I can't delete certificates that have authorization to change, block, reroute, … (Lesen Sie mehr)

My firefox browser is controlled by an organization and I don't beong to an organization.

I can't delete certificates that have authorization to change, block, reroute, access my computer hard drive, you name it. Certificates that I do remove immediately reappear.

The authority certificates are from China, Russia, and many untrustworthy locations.

It happens in Firefox focus on my Android, Firefox on my computer and it appears the spyware has access to my hard drive and phone.

How do I fix this, and can you remove this organizarion from controlling my browser?

Thank you,

Elizabeth Kiggen

Gefragt von Elizabeth Kiggen vor 1 Tag

Letzte Antwort von zeroknight vor 12 Stunden

Can't clear autosuggest

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in … (Lesen Sie mehr)

I've been having issues with the websites that I commonly go to no longer appear on the autosuggest list. Websites I haven't gone to for ten years appear when I type in a given sequence rather than more common ones. Website that I go to every day no longer appear.

Multiple websites suggest this sequence:

https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

I follow the "clear all.." and nothing changes. How can I start anew and have FF re-learn my url history?

Gefragt von bizbizbiz vor 20 Stunden

Letzte Antwort von zeroknight vor 12 Stunden

Disable "reCaptcha"

This has started to happen whenever I try to do a Google search. I type in something into the search box and before I can go any further I'm hit with having to go throug… (Lesen Sie mehr)

This has started to happen whenever I try to do a Google search. I type in something into the search box and before I can go any further I'm hit with having to go through reCaptcha. This is a major pain in the butt. How can I disable this?

It doesn't happen when I use other search engines - just Google.

Thanks... any help would be appreciated!!!

Gefragt von bobbyt9999 vor 20 Stunden

Letzte Antwort von zeroknight vor 13 Stunden

Decryption tool for passwords in Firefox

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software th… (Lesen Sie mehr)

Back in November 2023 I had the misfortune of a software engineer not doing his job correctly and he reinstalled the OS on my laptop instead of repairing some software that wasn't functioning correctly. Mercifully, I have had Microsoft support working on recovering my data, which has proved a tremendous task. 4 months and counting.


We have now finally managed to recover my passwords for my browsers, but they are encrypted. Microsoft Support have therefore asked if Mozilla do a decryption tool as they cannot open the file without it being decrypted first. If I was using Microsoft Edge, they would have been able to assist as that is a Microsoft product, but as Firefox is a third party application, they've asked for assistance. By the way, these are NOT scammers or hackers 'helping' me, but Microsoft support and I get everything emailed about our support etc.

Thanks in advance.

Gefragt von darrenallen73 vor 1 Monat

Letzte Antwort von TechHorse vor 1 Tag

  • Gelöst

Firefox 125.0.1 update breaks all self signed certificates

Firefox 125.0.1 update breaks all self signed certificates After the latest auto update I can no longer access any of my management screens on my private network with se… (Lesen Sie mehr)

Firefox 125.0.1 update breaks all self signed certificates

After the latest auto update I can no longer access any of my management screens on my private network with self signed certificates. This is a real problem. I have attached a couple error screen grabs, but ALL of themn are the same. The information link says there is no workaround!

So how do I recover access? Chrome works just fine ... so it is def. a Firefox problem.

Gefragt von mzla.cm vor 1 Tag

Beantwortet von zeroknight vor 1 Tag

Blocked pages

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had … (Lesen Sie mehr)

When I try to access my payment preferences page on xfinity.com, the page goes blank and it appears that it is being blocked. I can't figure out how to unblock it. I had to use Microsoft Edge to access the page to change my information. Can you please assist?

Gefragt von Neil vor 2 Monaten

Letzte Antwort von jonzn4SUSE vor 2 Tagen

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (Lesen Sie mehr)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Gefragt von Elke's Firefox vor 2 Tagen

Letzte Antwort von TyDraniu vor 2 Tagen

You've compromised the passwords yourself

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently -… (Lesen Sie mehr)

Hi Every single one of my passwords is compromised according to you. Therefore I think the data breach is with Firefox . I have set up several unique passwords recently - how are they breached so soon? And why every single one. It is very suspicious. Regards Caroline

Gefragt von cazzyguy vor 3 Tagen

Letzte Antwort von jscher2000 - Support Volunteer vor 3 Tagen

  • Gelöst

Disable "Block dangerous downloads" has no effect

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of uncheckin… (Lesen Sie mehr)

Hi, Before Firefox's Version 125.0.1 (64-bit) latest update I could download any file from my safe office environment, behind firewalls, VPN, ... Now despite of unchecking the "Block dangerous downloads" I'm still unable to download files. I have Windows 10 on my laptop.

Here are the steps: Click on a file, Save "File not downloaded. Potential security risk." Click on the message - Allow download The result is a file with content "HTTP Status 405 – Method Not Allowed".

Please help me to work the downloading again. I am aware of the safety but I want to switch off this feature.

Thanks in advance for help, Tibor

Gefragt von Tibor Ágoston vor 5 Tagen

Beantwortet von cor-el vor 4 Tagen

Incorrect Password

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my ac… (Lesen Sie mehr)

I would like to change my password for Mozilla Firefox account. I am doing so because I have been notified of a password security breach. However, upon signing into my account via https://accounts.firefox.com/signin (it doesn't matter which device), I cannot change my password with the new one without the red-colored incorrect password window popping up. I know my signin is correct because I have just signed in using it. Whats the problem guys?

Gefragt von curation vor 1 Woche

Letzte Antwort von jscher2000 - Support Volunteer vor 4 Tagen

Recent issue viewing my Shopify site

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have thi… (Lesen Sie mehr)

Hello. In the last few days when I visit my Shopify website, the pricing on my products is not visible. This is only for me, nobody else has this issue. I do not have this issue on Safari, or on Firefox when I open a private browsing window. It is something to do with Firefox, but I don't want to have to open a private window every time I go to my store. Is there a solution? This has only been happening for the last few days. Thanks

Gefragt von leslie.day vor 4 Tagen

Letzte Antwort von zeroknight vor 4 Tagen

Firefox messages breaking automation

How can the Firefox message popups be permantly turned off they are modal breaking my automation. Most recent: Welcome back Here's a quick reminder that you can keep y… (Lesen Sie mehr)

How can the Firefox message popups be permantly turned off they are modal breaking my automation.

Most recent:

Welcome back

Here's a quick reminder that you can keep you favorite indie browser just one click away.

Open my links with Firefox

Not now

Gefragt von JSAutomate Inc vor 4 Tagen

Primary pass work

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would … (Lesen Sie mehr)

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would be greatly appreciated. Tmg3842@yahoo.com

Gefragt von tmg3842 vor 4 Tagen

Letzte Antwort von cor-el vor 4 Tagen