Firefox-Hilfeforum

Hi! Since yesterday, in Outlook, my font size became very tiny for subjects and categories. I can barely see it. Can you please restore them to normal sizes?? I am desperate trying to read them. Thank you! Shirley Savva

I cannot play CNN videos in Firefox. They will not start. I can play them in Microsoft Edge and on my iPhone. I can play other videos in Firefox from, say, YouTube. It's just CNN that seems to be the problem. I have a Windows 10 PC.

When playing videos on youtube or any other platform the volume is very low to non-existent. When a new video starts there is a sudden surge, whereafter it rapidly returns to a non-audible level. I have tried checking the volume settings in Windows and Firefox but nothing has helped thusfar. Please help me resolve this issue so I can go back to using my favourite browser again.

Thank you in advance!

Hello, I have a strange issue. When I am in Gmail using Firefox, my time is off by 5 hours. I can open Gmail in Edge and the time is correct.

I have 2 time zones listed in my Google calendar. I removed the secondary one and the time still stays the same.

One posted mentioned that they changed the computer time zone and this resolved the issue. I tried that and still get the same incorrect time.

I can log into my laptop and I get the same issue with Firefox being 5 hours off but Edge being right on time.

Any input would be greatly appreciated. Thanks Mike

Subtitles in picture-in-picture are doubled. I've tried clearing the cache and restarting the browser but the problem persists. Site in question is Netflix (first image). Does not happen on YouTube (second image).

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

I went into about:config and changed the following values in order to widen the scrollbar:

css. scrollbar-width was true changed to false idget.non-native-theme.scrollbar.size.override was 0 changed to 100 widget.non-native-theme.enabled was true changed to false

Changing these values didn't widen my scrollbar. Without getting into coding, is there another way to make the scrollbar wider? (I changed them all back to the original settings when they didn't work.)

I was wondering if the issue regarding the FIREFOX browser was resolved.. https://support.mozilla.org/en-US/questions/1348430

The problem which I am experiencing exactly the same way. I did not see if it is solved though...

May I ask your help if you have the solution for the question "Intermittent Fault - Google sites won't load"? I do force myself to continue to use Firefox; but It started to be painful. Please help me not to shift to Chrome...

Many many thanks in advance, Regards Görkem

Hello,

When I select text in Firefox the selection is not highlighted. The selection itself does work (e.g. deleting a selected word) but is not visible. The problem occurs in all fields where text can be entered, so the URL space, the search field but also text field on a page like this one. The strange thing is that the problem also occurs in Thunderbird.

I am using Ubuntu 18.04.6 LTS, Firefox 99.0 and Thunderbird 91.8.1

I'm sure someone knows how to change pdf icons. I've only been able to change the shortcul icon (which doesn't need changing - microsoft didn't work its evil on it). Please share your expertise!

Sorry for asking a question so many others have asked but I am having trouble completing fixes that were suggested.

I do project research with over 25+ websites and can't do without my p/words especially, but also my bookmarks. I just reset my PC Win 10 and as you know this operation cleans out everything but OEM apps.

So, I downloaded latest ver. FF but my passwords and bookmarks aren't there which I actually anticipated.

I read many posts and replie s on how to restore from old Firefox date filesbut I just don't get it (about:support, Help > troubleshooting information). I located my old FF profile easily. OK fine, now what? Instructions said to copy profile but to where? And how, exactly? Do I paste it somewhere?

Another "Reply" said to locate "Local Directory, no root", then click Paste and restart Firefox. Where is Local Directory? Is there a FF restart button?

Frustrated.

Thanks.

When I modify my website, the updated version shows fine in CHROME and EDGE but shows my old version in Firefox. I cleared browser cache, hit reload numerous times, relogged, all the usual things I could think of.

Have any helpful info?

Kind regards, Vally https://valiumsl.com

I was just updated to version 100 and now the background in the sites I visit, ebay for example, are totally black where they used to be white. I've set my firefox theme to "light" as recommended in another thread, restarted my computer, but to no avail. I now have a light background/black letter tab bar but every site is black where it used to be white. Thanks for a simple answer, I'm not highly technically skilled.

I can load up a new session of Firefox and browse OK. Then suddenly if I enter a different website in the address bar and press enter nothing happens, as if I didn't press anything. Same for if I type into the search bar, type what I am searching then press enter and nothing happens. I can refresh the same page, that works, I can click on websites via the favourites bar and it will take me to the correct page.

I have troubleshooted, tried a few obvious things on the help pages, clear cache etc. Troubleshoot mode and refresh and the issue goes away. Then comes back quickly. This is the latest version as of 13 May 2022 with clean install I haven't any other plugins etc.

Good day, A month ago my system froze. Firefox re-loaded and went back to a clean install with none of my settings saved. Managed to get it back to where I had it before with one exception: All of a sudden, when I try to log into certain web pages, even Amazon, I get this message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

However, if I log into the website using a VPN, I have no problem! Help! Thank you VERY MUCH! Pietro

I enjoy listening to https://ici.radio-canada.ca/ohdio online with Windows 10. Since the latest version of Firefox was installed, the audio no longer plays; nothing happens when I click the hyperlinks on the page. The audio plays in Edge and Chrome. I've turned off Enhanced Tracking protection, and the pop-up blocker is off. Any help much appreciated!

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]