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Win 10 RESET PC: afterwards, I installed latest ver. FF, now logins;pswds;bookmarks are gone

  • 4 Antworten
  • 1 hat dieses Problem
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  • Letzte Antwort von lewyes

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Sorry for asking a question so many others have asked but I am having trouble completing fixes that were suggested.

I do project research with over 25+ websites and can't do without my p/words especially, but also my bookmarks. I just reset my PC Win 10 and as you know this operation cleans out everything but OEM apps.

So, I downloaded latest ver. FF but my passwords and bookmarks aren't there which I actually anticipated.

I read many posts and replie s on how to restore from old Firefox date filesbut I just don't get it (about:support, Help > troubleshooting information). I located my old FF profile easily. OK fine, now what? Instructions said to copy profile but to where? And how, exactly? Do I paste it somewhere?

Another "Reply" said to locate "Local Directory, no root", then click Paste and restart Firefox. Where is Local Directory? Is there a FF restart button?

Frustrated.

Thanks.

Sorry for asking a question so many others have asked but I am having trouble completing fixes that were suggested. I do project research with over 25+ websites and can't do without my p/words especially, but also my bookmarks. I just reset my PC Win 10 and as you know this operation cleans out everything but OEM apps. So, I downloaded latest ver. FF but my passwords and bookmarks aren't there which I actually anticipated. I read many posts and replie s on how to restore from old Firefox date filesbut I just don't get it (about:support, Help > troubleshooting information). I located my old FF profile easily. OK fine, now what? Instructions said to copy profile but to where? And how, exactly? Do I paste it somewhere? Another "Reply" said to locate "Local Directory, no root", then click Paste and restart Firefox. Where is Local Directory? Is there a FF restart button? Frustrated. Thanks.

Ausgewählte Lösung

Hi

Just to clarify, is your issue with Firefox resolved now?

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Alle Antworten (4)

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When you reset Windows, did you have the option to save your data?


Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Hilfreich?

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Thanks Fred McD.

It's been a while since you replied to my querie. Sorry for not commenting on your help until now. Life happened.

I managed to figure it out the solution in a very simple way.

All of my passwords , logins and bookmarks were restored from my old Firefox Data folder by doing this:

  • I opened the Old Firefox data folder that is on my desktop screen
  • I right clicked copy on the most recent date on the list of data shown in the folder
  • now I went back to the Firefox main page and typed "about: profile" in the URL Firefox search box (make sure it is the URL search box) and doing that it opened my current Firefox profile folder.
  • Then in a clear unoccupied space in the newest (current) Firefox profile folder, I right clicked and hit paste which added the old Firefox data into the current profile folder.
  • Finally, I restarted my PC.
  • Voila! Everything back to the way my Firefox was before my PC reset was performed.

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Ausgewählte Lösung

Hi

Just to clarify, is your issue with Firefox resolved now?

Hilfreich?

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Yes, issue is resolved, Paul.


lew

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