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How To undo Update 103.0

I just updated and now everything is larger. The bookmarks toolbar is larger, the tabs are larger... There's barely any room for the page I want to see. How do I go back … (Lesen Sie mehr)

I just updated and now everything is larger. The bookmarks toolbar is larger, the tabs are larger... There's barely any room for the page I want to see. How do I go back to the previous version? OR how do I get stuff back to normal? Thank you for any help. It will be appreciated.

Gefragt von Vanessa vor 1 Woche

Beantwortet von TyDraniu vor 1 Woche

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Synchrony Bank Login

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Passw… (Lesen Sie mehr)

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Password I stay on the Login screen with the gear spinning for several minutes then receive the error screen shown in the attached image. Clicking on Try Again" on the error screen produces the same error. Please correct ASAP.

Note that the Login from https://auth.synchronybank.com/account/login completes successfully using the Google Chrome or Microsoft Edge browsers.

Gefragt von jdeignan100 vor 5 Tagen

Beantwortet von jdeignan100 vor 5 Tagen

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Why Firefox suddenly start to delete my history before 3 months ago

This story is a bit long, but please be patient. I have used firefox for over 10 years, it can keep about a year's or 1.5 year's history (randomly expiration). So, I save… (Lesen Sie mehr)

This story is a bit long, but please be patient.

I have used firefox for over 10 years, it can keep about a year's or 1.5 year's history (randomly expiration). So, I save places.sqlite per half year if I remember.

I have so many places.sqlite's backups. These backups proved that, in the past, firefox only delete some "expired" history records about one year ago or earlier in these years.

But suddenly Firefox started to only keep history in 3 months.

I save my profile in a path : "C:\Users\Admin\Documents\Firefox" and use -profile C:\Users\Admin\Documents\Firefox in shortcut.

And let's tell what happened(a bit complicated.)

I installed windows 10 in 24, July, in another harddisk. I entered the new windows, installed a firefox, and used my old profile as usual. It looks normal, until I returned to my old Windows 10, I noticed that, my history is kept for only three months and the left is gone.


I first thought that, the version in the new windows had wrong settings and deleted the old history, so I restored the backup, which is 2021.6.4-2022.7.24. But Firefox continued to delete my old "expired" history, after a while. This never happened before. (I am still in old windows now, from now on everything happened in old Windows 10)


Ok, I assumed that the new firefox in new windows 10 "comtaminated" my whole profile. After a really hard try I still can't find out what is the comtamination. So I created a brand new profile, copied:

all extensions and its settings, cookies, passwords, etc. just a few json and sqlite files.

And then I recovered the places.sqlite with my 2021.6.4-2022.7.24 version, which has about 60,000+ history.


And---guess what, firefox still deleted my old history.

This never happened before, for so many years.

Firefox used to delete "expired" history, that's true, but still can keep more than a year's records. But since I installed the new windows everything changed. I don't know why, and I don't even know their correlation between all these things.

I have to keep history more than a year because I need to check many records. 3 months is unacceptable.

Version: 102; which is months ago's version but it still delete my history! Actually I tried 100-104, same results.

I tried every possible idea, but it just delete my old history.

In conclusion, since the firefox(not international version, but local version by our country's official web) "comtaminated" my profile, I can no longer return the status that firefox keeps more than 1 years's record. I tried all possible methods, for example make a clean new firefox and only put my old places.sqlite(2021.6.4-2022.7.24) inside, but it just delete it to only 3 months left.

Everything sounds like magic. But I am a programmer too, and I don't believe magic. I checked the source code of history expiration. (decko-dev )(Yes, it doesn't have anyway to absolutely ensure preventing from deleting, but I can't find any code that just precisely keep 90 days' history, either.) I am not sure whether I found the right place.

My questions are below: 1. If firefox doesn't keep so many records all the time, then why I have so many backups with more than a timespan of 1+ years in these years(from firefox 20+ to now)? I used firefox for many years, I changed my profile or create new profile for so many times with so many versions, but none of them delete my history only 3 months left, at least give me one year+ left. 2.Did I correctly find the correct source code? 3.What triggered the firefox started to delete my "expired" history so precisely, only 90 days left? 4.I need a method to return to before 24.June, the time firefox history manager works well.

I am not local, so some words may be wierd, please forgive me. Any any information will help.

Gefragt von IceTemple vor 1 Woche

Beantwortet von cor-el vor 1 Woche

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Downloading files

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way … (Lesen Sie mehr)

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

Gefragt von rcj9 vor 6 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 6 Tagen

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Everything is WAY too big!

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool ba… (Lesen Sie mehr)

After updating to Firefox 103, everything in the browser including web pages, are way too big. Oversized. What the heck happened? Why do they do this? On the tool bar with the address field, on the right, I have a zoom icon, etc., and they're all much bigger!

I could adjust zoom, but this is not right. It's all messed up!

Yes I went into Customize Tool bar - Density - and it was already set to "compact - not supported"

I went into about: config - browser.display.os-zoom-behavior - changed to zero. Nothing happened.

I went into the windows settings - display - set to 125% which it always was. Changing to 100% didn't do anything. Went into display - Make display bigger - and it's 160, where I always had it.

Not happening in Chrome or Windows. So it's Firefox.

Gefragt von Steve09 vor 1 Woche

Beantwortet von TyDraniu vor 1 Woche

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Getting certificate invalid error because of proxy Z-Scaler event though certificate is trusted

Hi, I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get… (Lesen Sie mehr)

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Gefragt von a_c_mercier vor 1 Woche

Beantwortet von jscher2000 - Support Volunteer vor 1 Woche

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Delete cookies and site data when Firefox is closed deleting exceptions

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (most… (Lesen Sie mehr)

I've enabled 'Delete cookies and site data when Firefox is closed' to delete the cookies and site data when I close Firefox, but I would like to add some exceptions (mostly mail site). Every time I add the exception through Manage Exceptions... button and then I close Firefox, when I restart Firefox, the exception is gone. Is this expected? I don't think so. If so, it's not clear in the UI, as the button is just next to the mentioned checkbox.

Version: Firefox 103.0 (64-bit) SO: macOS Monterey 12.5

Gefragt von alexmorenogc vor 5 Tagen

Beantwortet von Doc vor 5 Tagen

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Can't connect to Google since Firefox 100

For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me th… (Lesen Sie mehr)

For the 2 weeks or so, I've been having an intermittent problem connecting to any Google services (Gmail, google.com, Google Calendar, Youtube). In gmail, it tells me that I'm offline or "Oops, error getting emails". If I browse to www.google.com, I just get a blank screen.

This seems to have coincided approximately with the release of Firefox 100, but I'm not totally sure it's related. If I clear all cookies and cache, that seems to resolve the problem temporarily, but it comes back. If I open a Private window or another container, that also seems to resolve the problem temporarily, but it comes back.

Other browsers work with no problem.

If I open a new container, it will work for a while, but eventually stop connecting. This doesn't happen with other websites. Only Google related websites.

I have tried doing a Firefox refresh, but that didn't resolve the problem.

Gefragt von peterkronenberg vor 2 Monaten

Beantwortet von Terry vor 2 Monaten

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Log into Microsoft OneDrive on the web no longer works

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but … (Lesen Sie mehr)

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

Gefragt von lalucher6 vor 2 Monaten

Beantwortet von FredMcD vor 2 Monaten

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Can't Bookmark Tab/Tabs

Running Firefox 89.0, Win10. I usually bookmark all tabs in a window to a named folder under Bookmarks Menu, for example Folder1, Folder2, Folder3, etc. Recently, the d… (Lesen Sie mehr)

Running Firefox 89.0, Win10. I usually bookmark all tabs in a window to a named folder under Bookmarks Menu, for example Folder1, Folder2, Folder3, etc. Recently, the dialog was stuck to a previous folder, lets say Folder2, as the default, instead of the normal default of "Bookmarks Menu". If I bookmark Folder4, it will want to put it under Folder2 as a subfolder, unless I manually change it to Bookmarks Menu, but the next time the default will go back to Folder2. After trying to manually set the default back to Bookmarks Menu, without success, I tried renaming Folder2, thinking the default will go back to Bookmarks Menu. This didn't work, Firefox chose the new Folder2 name automatically. So next I opened all the tabs in Folder2, deleted the Folder2 in the bookmarks manager, thinking that if Firefox couldn't find Folder2, it would fallback to the old default of Bookmarks Menu. Now when I try to bookmark anything, the save dialog is blank and the only thing I can click is the cancel button. How do I fix this? I have hundreds of tabs open, since the session manager I used to use is no longer supported, I was in the process of saving windows into bookmark folders. I'm worried that restarting Firefox will lose some of recent changes to my open windows/tabs state since the last time Firefox "autosaved?" my session

Thanks

Gefragt von ednigma42 vor 5 Tagen

Beantwortet von cor-el vor 5 Tagen

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MP4 files won't work in Firefox

As the title says, I cannot get MP4 files to play in Firefox, which renders several websites unusable. These sites work in Edge just fine, but I cannot get them to work i… (Lesen Sie mehr)

As the title says, I cannot get MP4 files to play in Firefox, which renders several websites unusable. These sites work in Edge just fine, but I cannot get them to work in my preferred browser. Everything is up to date, and I have all the codecs I could ever need installed, as well as the Windows N Media Feature Pack. The browser has been tested several times in troubleshooting mode, and I've even gone as far as running Windows in safe mode with networking to try to isolate the issue. I cannot get it to work at all. This is the 2nd device I've had this issue on, and it's driving me up a wall.

Any help or advice would be greatly appreciated.

Firefox 103.0 (64-bit) Windows 10 Pro N 21H2 19044.1865

Gefragt von natas.hastings vor 6 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 6 Tagen

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Changing zoomlevel for all websites to 90% not possible with version 103.0.1 ?

A few days ago I got the new Firefox version 103.0.1. And now áll websites I visit are larger than they were before, I didn't change anything and zoomlevel in e.g. about:… (Lesen Sie mehr)

A few days ago I got the new Firefox version 103.0.1. And now áll websites I visit are larger than they were before, I didn't change anything and zoomlevel in e.g. about:preferences is still 100%

Now, with all the websites I visit I have to manually change the zoomlevel to 90%, to have them at the same level as before the update.

What do I have to change to have the zoomlevel set permanently at 90% ?

I've tried numerous times the "solution" Mozilla gives me: "Change zoomlevel in about:preferences to 90% but that doesn't work: no matter how many times I close Firefox, and restart, or restart the entire computer, it still defaults to 100%, and I still have to change the zoomlevel to 90% for each website I visit.

Gefragt von jwkooistra vor 6 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 6 Tagen

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Bookmark menu visibility loses after opening the links

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks How Google Chrome works Bookmark menu visibilit… (Lesen Sie mehr)

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks

How Google Chrome works Bookmark menu visibility don't lose

How Firefox works Bookmark menu visibility loses

Is there way I can configure this same as Chrome.

Please see the attachment for demo. PS: I'm using latest versions

Gefragt von Mi vor 6 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 6 Tagen

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Not printing properly on eBay with built-in PDF viewer 103.01 (64-bit) Mac OS

Hello, The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when… (Lesen Sie mehr)

Hello,

The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when printed, any images on them will come out garbled and corrupted.

I tried to print using Chrome and had no issues. Would this be just a Firefox issue, or an issue with eBay and Firefox.

Any help would be appreciated! Thanks

Gefragt von jasrob1022 vor 6 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 6 Tagen

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Latest Firefox update makes view too large

It's as simple as that. Latest Firefox update makes view too large. Woke up this morning, logged on & opened the browser, and after an update, suddenly all my page v… (Lesen Sie mehr)

It's as simple as that.

Latest Firefox update makes view too large.

Woke up this morning, logged on & opened the browser, and after an update, suddenly all my page views are exploding beyond the margins. How do I get them back to normal?

Thank you.

Gefragt von springheel vor 1 Woche

Beantwortet von cor-el vor 1 Woche

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i click on the download folder in firebox and doesn't open

i click on the download folder in firebox and doesn't open as its used to. i already did the "refresh" and didnt word if someone has a idea how to fix this, thanks … (Lesen Sie mehr)

i click on the download folder in firebox and doesn't open as its used to.

i already did the "refresh" and didnt word

if someone has a idea how to fix this, thanks

Gefragt von the.spectre vor 6 Tagen

Beantwortet von the.spectre vor 6 Tagen

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Importing Bookmarks

1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive. 2) I had installed Firefox … (Lesen Sie mehr)

  1. 1) I Followed the instructions and exported my Firefox bookmarks in HTMLformat from a Windows 10 laptop and saved the file on a thumb drive.
  2. 2) I had installed Firefox on a new Windows 11 laptop.
  3. 3) I followed the instructions and tried to imported the HTML file from the thumb drive into the newly installed Firefox on the new Windows 11 laptop.
  4. 4) I got the message "file is empty" when I pressed open so the import did not work as advertised. I looked at the HTML file on the thumb drive and all my bookmarks were there, so the file was not empty.
  5. 5) What do I do to get the newly installed Firefox on my Windows 11 laptop to read/recognized the HTML file I created and to successfully import my bookmarks?????

Thank You for any help you can give. JKH

Gefragt von janice-hite vor 1 Woche

Beantwortet von MarkRH vor 1 Woche

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Bookmark issues, tearing my hair, wha's left, out

Duplicating of bookmarks now sorted by clearing all, thanks. Now, in the drop faves the bookmark menu is missing but appears in left pane when manage tab pressed? what is… (Lesen Sie mehr)

Duplicating of bookmarks now sorted by clearing all, thanks. Now, in the drop faves the bookmark menu is missing but appears in left pane when manage tab pressed? what is going on!

Gefragt von changeittillitbreaks vor 6 Tagen

Beantwortet von changeittillitbreaks vor 6 Tagen

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Open file saves to downloads folder.

Hi all, So I recently got a new laptop for work, so naturally installed the latest version of Firefox on it. I see in a previous version, they changed the way "Open file"… (Lesen Sie mehr)

Hi all,

So I recently got a new laptop for work, so naturally installed the latest version of Firefox on it. I see in a previous version, they changed the way "Open file" works, so now instead of it downloading to your TEMP folder and opening the file and hiding where it is "saved", it now just SAVES the file to the Downloads folder and opens it.

This is a problem for me at work, as I essentially open 100s of files every day and my Downloads folder is just full of junk now that I would need to sort out from what is junk and what isn't. Is there a way to change this back to the way it was, or is there a way to make it so that when I tell Firefox to OPEN a file, that it saves it a different location from my default Downloads folder? This way I could simply schedule a task to auto delete files older than X days, without risking files that I actually want saved.

Thanks very much.

Gefragt von Frogger60 vor 6 Tagen

Beantwortet von AliceWyman vor 6 Tagen