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Hi,

I have been using Thunderbird happily for a long time, most recently version 115.13.0 on my Ubuntu 22.04 partition. Recently I installed Ubuntu 24.04 on another partition, including Thunderbird 128.0esr, now installed as a snap package (it's a recent change in Ubuntu; instead of apt package previously).

The new Thunderbird correctly reads my emails (imap) but it cannot send emails, save drafts or mark emails as read on the server. So I have Thunderbird 115 on the old partition working perfectly, but Thunderbird 128 not working on the same GMail account (I also have the same problem with another non-GMail account). I checked the smtp settings carefully, they are identical between the two versions.

It's possible I made a mistake, but I'm at a loss about what is wrong. How can I diagnose and solve this problem?

(I know that I could reinstall Thunderbird with the apt package, but I assume that the snap package should work too and I would like to understand the cause)

I'd be grateful for any advice

after i have suddenly upgrade to newest version my autocount can't send the mail by mapi system integration in software. i use that program is inside autocount called 'send by email (Ms Outlook compatible)'.

it appear error msg failed to send msg.

how i can solve it.i have try downgraded to old version and set default apps in default apps windows also can't.

I am trying to move TBird from a Windows PC to a new Windows 11 PC. When I download and install TBird in the new PC, and look in the Profies folder,everything is stored under a sub-folder with a name like 3umcbvht.default-esr

Is this right or amI doing something wrong please?

Dave Martin

Hi, I am writing on behalf of an elderly user who sometimes closes Thunderbird windows when making their way to other Thunderbird windows or Tabs which are open. This sometimes leads to the situation where, in the Windows taskbar, there is no blue Thunderbird icon visible, but there are Thunderbird Write icons visible (the black-coloured fat pencil icon). The problem is that the "Launched" or "Home" icon can vanish from the Taskbar even when the Thunderbird program is open, such as for writing an email.

This person's workflow requires the blue icon to be stable - it should never disappear from the Taskbar, even if certain Thunderbird windows are closed. I have tried explaining the logic and what to do, but after decades of using "forever stable" email software and their permanent "stable Home icons are always to be found in the Taskbar" I am unable to change the users' expectations about usability.(I am providing family IT support for my elderly parents and others.)

I would like to implement a script or install an add-in which ensures that the blue Thunderbird "Launched" or "Home" icon is permanently welded to the Taskbar, like a limpet, in all circumstances.

This "Sticky blue Home Thunderbird icon in the Taskbar" would be an acceptable usability outcome even if it means computer performance is degraded by allowing users to open multiple instances of Thunderbird.

Put plainly, they want it more and if performance is the price to pay, they will accept that price.

Is any such script available? Is there a switch in the coding I can change to enable stickiness? Is there an Add-In which can achieve this outcome? Is there any other path to the desired solution?

Thank you for your time considering this and solutions.

I installed mozilla firefox on my desktop computer 5 years ago At the time, my email address was davsue@myfairpoint.net This email no longer exists my new email address is davsue123@gmail.com I signed out of firefox I want to sign in again It sends me a confirmation email to davsue@myfairpoint.net that doesn't exist Can't retrieve the email to verify my account Now what? haven't been able to set davsue123@gmail.com as a secondary email

I want to dismiss one shortcut out of the two rows of shortcuts on my homepage. When I left click on the three dots on the Google Translate shortcut, and then left click on dismiss, the shortcut blinks and remains.

I need to change my email address as my provider is closing down. I have seen the suggestion that I make a secondary with my new address but this will nor work as I have the secondary address with the same provider.

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.

I'm no longer able to signon to Thunderbird on my laptop. I can signon to gmail.com server to view email. 2 iPads and 2 iPhones also provide email. Just can't get Thunderbird signon to work on my laptop. I suspect this somehow involves Google. When I try to get msgs in Thunderbird, a panel pops up "Enter credentials for Google". Message indicates Signin to continue to Mozilla Thunderbird email. Then asks for a password. What password? Google or Thunderbird? Neither works. Not sure what to try next. Any help would be appreciated.

In Outlook, when I navigate to a folder and reply to an email in that folder, the email I send is automatically categorised into that folder, and no other copy appears elsewhere (such as in the 'Sent' folder).

Is this behaviour natively possible in Thunderbird without resorting to an add-on?

I realise there is the option to 'Place replies in the folder of the message being replied to' in the 'Copies & Folders' settings of the email account, but this places a second copy in the 'Sent' folder. I tried experimenting with the radio button options '"Sent" Folder on' and 'Other' in the same settings section, but no combination seems to place one and only one email corresponding to the email I sent in the folder I emailed from without creating a copy in the 'Sent' folder of the account.

thunderbird 115.13.0 how do i see my all folders with ALL of the emails? When i go to unified folders sent/inbox it flips the most recent email to the bottom, how do i flip it back, are there any videos, anywhere, that i could watch and learn from????? i can save us both a lot of tme if i could watch a video on how to do this? thank you...b³

for example: also how do i make a directed screen shot of a page? as opposed to the whole page?

I am unable to Logon to website https://members.cartridgecollectors.org/pages/home.php?login=true" using Firefox but if I switch to Microsoft Edge I can Logon straight away, what is the problem? I get this screen,

 members.cartridgecollectors.org

Verifying you are human. This may take a few seconds. members.cartridgecollectors.org needs to review the security of your connection before proceeding.

and I am unable to connect. If I switch to MS Edge it connects immediately