Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Nummer anzurufen, sie per SMS zu kontaktieren oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Extension won't stay installed. Must re-install every time I open FF.

  • 1 Antwort
  • 2 haben dieses Problem
  • 1 Aufruf
  • Letzte Antwort von cor-el

more options

Firefox 28.0 extension = Downloadhelper by mig version 4.9.22

Seemingly simple issue that has gotten super frustrating. The extension won't "stick". I install, restart, it's there, it works perfectly. I close Firefox and when I open it again, the extension is gone.

I think I'm missing something really simple. A setting for the browser that would prevent this. Every time I open Firefox it behaves like its the first time I've opened it. None of my settings stay. I'd really like to start using it as my primary browser but I don't want to spend a bunch of time setting it up only to have it open "fresh" again.

What am I missing here??

Thank you!

Firefox 28.0 extension = Downloadhelper by mig version 4.9.22 Seemingly simple issue that has gotten super frustrating. The extension won't "stick". I install, restart, it's there, it works perfectly. I close Firefox and when I open it again, the extension is gone. I think I'm missing something really simple. A setting for the browser that would prevent this. Every time I open Firefox it behaves like its the first time I've opened it. None of my settings stay. I'd really like to start using it as my primary browser but I don't want to spend a bunch of time setting it up only to have it open "fresh" again. What am I missing here?? Thank you!

Alle Antworten (1)

more options

With the extension is gone, do you mean that it no longer shows in Firefox/Tools > Add-ons > Extensions?
Or is only the toolbar icon gone from the Navigation Toolbar?


You can check for problems caused by a corrupted localstore.rdf file.

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.