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can't get add ons, addons video won't run 'no video support format'

  • 3 Antworten
  • 1 hat dieses Problem
  • 87 Aufrufe
  • Letzte Antwort von pittsburgh

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I was trying to download a coupon printer add on, but it didn't download. Trouble shooting video wouldn't play because it said 'no video support format'.

Ausgewählte Lösung

Note that an 'no video support format' error is usually caused by web pages that use the HTML5 media player to play a video and either no suitable format is available or the server isn't configured properly and doesn't send the file with a supported MIME type.


You could try to see if you can open the video in a new tab via the right-click context menu (View Video).

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Could you give a link to the page where the problem is occurring?

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Ausgewählte Lösung

Note that an 'no video support format' error is usually caused by web pages that use the HTML5 media player to play a video and either no suitable format is available or the server isn't configured properly and doesn't send the file with a supported MIME type.


You could try to see if you can open the video in a new tab via the right-click context menu (View Video).

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I went back to find all the links and suddenly the printer downloaded. I wonder if it just was very slow?? Thanks for trying