Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

What folders do I need to move to keep my old email accounts and emails on a new installation of windows7?

  • 1 Antwort
  • 2 haben dieses Problem
  • 4 Aufrufe
  • Letzte Antwort von Matt

more options

Hello All,

 I had to reinstall Windows7 Professional on my laptop due to a problem with Skype.  When Windows installed in the C:\Windows folder, it moved all of my previous folders and files into the C:\Windows.Old folder, so I do have access to them if I know where I need to go to get them.  After the reinstall of Windows7, I reinstalled Thunderbird to get the program and default folders into the correct places.  I then tried to copy all of what I thought was needed but I obviously I missed something.  When I launch Thunderbird I get nothing in the left pane  (where I would normally see my accounts, their inboxes, etc. and if I try to click on any of the links (like Read Messages, or  View settings for this account nothing happens.  If I click on the down arrow to the right of Get Mail I see a drop down with all of my email addresses.

Hopefully this a simple fix. I do not have the ability to execute the previous thunderbird install since it is under a different user profile for a different install of the os.

 Any suggestions will be appreciated..
Hello All, I had to reinstall Windows7 Professional on my laptop due to a problem with Skype. When Windows installed in the C:\Windows folder, it moved all of my previous folders and files into the C:\Windows.Old folder, so I do have access to them if I know where I need to go to get them. After the reinstall of Windows7, I reinstalled Thunderbird to get the program and default folders into the correct places. I then tried to copy all of what I thought was needed but I obviously I missed something. When I launch Thunderbird I get nothing in the left pane (where I would normally see my accounts, their inboxes, etc. and if I try to click on any of the links (like Read Messages, or View settings for this account nothing happens. If I click on the down arrow to the right of Get Mail I see a drop down with all of my email addresses. Hopefully this a simple fix. I do not have the ability to execute the previous thunderbird install since it is under a different user profile for a different install of the os. Any suggestions will be appreciated..

Alle Antworten (1)

more options

Open your profile folder Help menu (Alt + H) > Troubleshooting information and click the show folder button.

Close Thunderbird Delete the file foldertree.json and restart Thunderbird.