AutoConfig Alert: Netscape.cfg/AutoConfig failed... Is there a fix for this on a Mac
User is on a Macbook OS 10.7.5 using FireFox 10.0.1 and when launching she gets this error: AutoConfig Alert
Netscape.cfg/AutoConfig failed. Error: pref failed: [Exception... "Component returned
Any assistance would be helpfull. Cheers
Ausgewählte Lösung
Note that Firefox 10.0.1 is really old (there is a 10.0.2 release and a 10.0.12 ESR)
If she installed Firefox herself then check for the presence of a mozilla.cfg file (or netscape.cfg) in the Firefox installation folder. Otherwise you have to check this with the IT department or the people that provide support for this computer.
See also:
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was autoconfig set up on purpose / is this in a controlled enterprise environment?
Ausgewählte Lösung
Note that Firefox 10.0.1 is really old (there is a 10.0.2 release and a 10.0.12 ESR)
If she installed Firefox herself then check for the presence of a mozilla.cfg file (or netscape.cfg) in the Firefox installation folder. Otherwise you have to check this with the IT department or the people that provide support for this computer.
See also: