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I was told to delete temporary Internet/Cache files on a regular basis. How do I do this?

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I have been having trouble with some orders I have made online. The webmaster from one online store told me I should be regularly deleting the temporary Internet/cache files. Is this accurate? I know when I do this with Safari, some banking websites want me to enter my passwords again because they say I am using a compute that has not visited this website before. As far as my problem with ordering items online and having problems with the store getting my order, I was told by the webmaster that any good computer practice includes regularly deleting the temporary Internet/cache files. How do I do this on Firefox? I am new to using Firefox. Thanks!

I have been having trouble with some orders I have made online. The webmaster from one online store told me I should be regularly deleting the temporary Internet/cache files. Is this accurate? I know when I do this with Safari, some banking websites want me to enter my passwords again because they say I am using a compute that has not visited this website before. As far as my problem with ordering items online and having problems with the store getting my order, I was told by the webmaster that any good computer practice includes regularly deleting the temporary Internet/cache files. How do I do this on Firefox? I am new to using Firefox. Thanks!

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I did just update from version 3.5.2 to version 17 which seemed kind of odd to go from 3.5.2 to 17 but I assume this was a correct update.

iamjayakumars 489 Lösungen 5951 Antworten
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Cookies are stored on your computer by websites you visit and contain information such as site preferences or login status.

To clear your browsing history, cookies, and temporarily cached files at once, see Remove recent browsing, search and download history.

To prevent websites from storing cookies on your computer, see Block websites from storing site preferences or login status in Firefox.

http://mzl.la/Mbeo3e

Cookies are stored on your computer by websites you visit and contain information such as site preferences or login status. <br><br> To clear your browsing history, cookies, and temporarily cached files at once, see Remove recent browsing, search and download history.<br><br> To prevent websites from storing cookies on your computer, see Block websites from storing site preferences or login status in Firefox. <br><br> http://mzl.la/Mbeo3e
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Fragesteller

Thanks for your reply. In using Safari when I have done what you are suggesting, it was like starting all over with a brand new computer. Having to put in all of my passwords again, visiting the sites like banks that did not recognize the computer anymore, etc was a pain in the XXX. I have tried to set Safari to not store cookies on my computer, but that severely limited what websites I could visit and/or stay at for any length of time.

I was hoping since I am new to Firefox that only doing what the webmaster told me to do would not be as severe as eliminating passwords, usernames, cookies, etc, as you have mentioned.

is it possible with Firefox to just do what this person said to do and that is "deleting the temporary Internet/cache files." I do not want to do the full reset that you suggest, I would only like to do this. is this possible with Firefox?

Thanks for your reply. In using Safari when I have done what you are suggesting, it was like starting all over with a brand new computer. Having to put in all of my passwords again, visiting the sites like banks that did not recognize the computer anymore, etc was a pain in the XXX. I have tried to set Safari to not store cookies on my computer, but that severely limited what websites I could visit and/or stay at for any length of time. I was hoping since I am new to Firefox that only doing what the webmaster told me to do would not be as severe as eliminating passwords, usernames, cookies, etc, as you have mentioned. is it possible with Firefox to just do what this person said to do and that is "'''''deleting the temporary Internet/cache files'''''." I do not want to do the full reset that you suggest, I would only like to do this. is this possible with Firefox?
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Fragesteller

To explain again, I am trying to find out can I just delete temporary Internet/Cache files in Firefox?

To explain again, I am trying to find out can I just delete temporary Internet/Cache files in Firefox?
iamjayakumars 489 Lösungen 5951 Antworten
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Press SHIFT+CTRL+DEL key you can delete get the option to delete all or particular only, even with Last Hour, Last Two Hour, Last four Hour, Today or Everything.

Press SHIFT+CTRL+DEL key you can delete get the option to delete all or particular only, even with Last Hour, Last Two Hour, Last four Hour, Today or Everything.
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Fragesteller

nothing comes up when I press shift+control+delete keys.

nothing comes up when I press shift+control+delete keys.
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Fragesteller

do you mean shift+command+delete?

do you mean shift+command+delete?
iamjayakumars 489 Lösungen 5951 Antworten
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Ya that's right. I'm using Lenovo here its control, for MAC its command

Ya that's right. I'm using Lenovo here its control, for MAC its command
cor-el
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17425 Lösungen 157456 Antworten
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Yes, command + shift + delete is the keyboard shortcut on Mac to delete recent history.

Yes, command + shift + delete is the keyboard shortcut on Mac to delete recent history. *https://support.mozilla.org/kb/remove-recent-browsing-search-and-download-history *https://support.mozilla.org/kb/Keyboard+shortcuts
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Fragesteller

so should I do it for everything? if I do it for the last hour that will just be the websites I visited for the last hour? I did it for the last hour and I got the beach ball so I had to do a force quit.

what about temporary Internet files? they were not in the list

so should I do it for everything? if I do it for the last hour that will just be the websites I visited for the last hour? I did it for the last hour and I got the beach ball so I had to do a force quit. what about temporary Internet files? they were not in the list
cor-el
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17425 Lösungen 157456 Antworten
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Firefox calls that the (disk) Cache.

See also the about:cache page and this window.

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
Firefox calls that the (disk) Cache. See also the about:cache page and this window. *Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

Geändert am von cor-el

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Fragesteller

So are you saying if I click clear now that is the same as clearing all the temporary internet files?

I do not see Advanced under Tools in Firefox, if that is what you are saying I should see to get rid of the "cache."

So are you saying if I click clear now that is the same as clearing all the temporary internet files? I do not see Advanced under Tools in Firefox, if that is what you are saying I should see to get rid of the "cache."

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cor-el
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Yes, you can click the Clear Now button to clear the internet cache.

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

Sorry, I forgot that you are on a Mac, so you need to use Firefox > Preferences instead of the menu path for Windows (Firefox/Tools > Options).

Yes, you can click the Clear Now button to clear the internet cache. *Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now" Sorry, I forgot that you are on a Mac, so you need to use Firefox > Preferences instead of the menu path for Windows (Firefox/Tools > Options). *https://support.mozilla.org/kb/Options+window+-+Advanced+panel

Geändert am von cor-el

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Fragesteller

I clicked (under Network) clear but it stayed at 220KB even when I clicked clear.

I clicked (under Network) clear but it stayed at 220KB even when I clicked clear.
cor-el
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Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Firefox > Preferences > Privacy: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
Make sure that you do not run Firefox in (permanent) Private Browsing mode. *https://support.mozilla.org/kb/Private+Browsing *Firefox > Preferences > Privacy: Use custom settings for history *Deselect: [ ] "Always use private browsing mode"
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Fragesteller

yea, I never surf in private mode. does it explain why in the link?

yea, I never surf in private mode. does it explain why in the link?
cor-el
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17425 Lösungen 157456 Antworten
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You can try to remove the cache folder manually on disk if clearing the cache isn't working properly.

  • /Users/<user>/Library/Application Support/Firefox/Profiles/<profile>/

You can also check the currently stored cookies.

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
You can try to remove the cache folder manually on disk if clearing the cache isn't working properly. * /Users/&lt;user&gt;/Library/Application Support/Firefox/Profiles/&lt;profile&gt;/ You can also check the currently stored cookies. *Firefox > Preferences > Privacy > Cookies: "Show Cookies"
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Fragesteller

I get nervous when I do not understand what I am doing. I just know I tried to follow what you said but it did not clear the 220KB (Under Network) in the cache.

I get nervous when I do not understand what I am doing. I just know I tried to follow what you said but it did not clear the 220KB (Under Network) in the cache.
cor-el
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Just to be sure that you still have files in the (disk) cache, you can check the current cache usage on the about:cache page, via the location bar.

Just to be sure that you still have files in the (disk) cache, you can check the current cache usage on the about:cache page, via the location bar.
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Fragesteller

where do I find this? I am new to FF.

where do I find this? I am new to FF.
cor-el
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You can open about:xxxx pages via the location bar like you open a website.

Firefox uses the about: protocol to access internal Firefox (setting) pages.

The about:about page lists a lot of them.

You can open about:xxxx pages via the location bar like you open a website. Firefox uses the about: protocol to access internal Firefox (setting) pages. *http://kb.mozillazine.org/About_protocol_links The about:about page lists a lot of them.