Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Everything is missing

  • 2 Antworten
  • 0 haben dieses Problem
  • Letzte Antwort von zeroknight

b52srule
b52srule
more options

Everything is gone….bookmarks, passwords, history on my desktop computer and I have no idea why. I opened Firefox and the home page was different and then noticed nothing was the same. I dl Firefox again, no help, same result. I do have my desktop synced to my iPad and laptop but I’m concerned they will import from the desktop and get wiped out. Is there a way to sync from the laptop to the desktop? I am at a complete loss on how to fix this. I do run a backup on this computer. Would that help? Restore point?

Many thanks,

Len

Everything is gone….bookmarks, passwords, history on my desktop computer and I have no idea why. I opened Firefox and the home page was different and then noticed nothing was the same. I dl Firefox again, no help, same result. I do have my desktop synced to my iPad and laptop but I’m concerned they will import from the desktop and get wiped out. Is there a way to sync from the laptop to the desktop? I am at a complete loss on how to fix this. I do run a backup on this computer. Would that help? Restore point? Many thanks, Len

Alle Antworten (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi Len

This support article should help:

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

Hilfreich?

zeroknight
zeroknight
more options

Check for other profiles on your system.

Look for an "Old Firefox Data" folder on your desktop.

If you installed Firefox from the Microsoft Store, the settings are stored separately from other installations.

Log out of sync and backup any existing profile you want to keep before attempting to sync.

Hilfreich?

Stellen Sie eine Frage

Sie müssen sich mit Ihrem Benutzerkonto anmelden, um auf Beiträge zu antworten. Bitte stellen Sie eine neue Frage, wenn Sie noch kein Benutzerkonto haben.