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configuring Thunderbird

  • 4 Antworten
  • 0 haben dieses Problem
  • 7 Aufrufe
  • Letzte Antwort von dmcalvert

kennedype
kennedype
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I am installing Thunderbird on my new laptop (Windows 11 Pro). I have used Thunderbird for years on my old Windows 10 machine. I am having difficulty configuring Thunderbird on the new laptop. When I sign in with my email account, it detects the configurations; but when I select 'Done' - it hangs on 'confirming password...'.

I have screen captures of the configuration windows and the configuration requirements from my email provider (shaw.ca); but cannot upload them below (too large?)

I am installing Thunderbird on my new laptop (Windows 11 Pro). I have used Thunderbird for years on my old Windows 10 machine. I am having difficulty configuring Thunderbird on the new laptop. When I sign in with my email account, it detects the configurations; but when I select 'Done' - it hangs on 'confirming password...'. I have screen captures of the configuration windows and the configuration requirements from my email provider (shaw.ca); but cannot upload them below (too large?)

Ausgewählte Lösung

Remove password. Let the account be confirmed first. Enter password only when prompted when attempting to first retrieve messages.

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Alle Antworten (4)

david
david
  • Top 10 Contributor
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Ausgewählte Lösung

Remove password. Let the account be confirmed first. Enter password only when prompted when attempting to first retrieve messages.

kennedype
kennedype Fragesteller
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Hi David: That you so much. Such an easy fix and it drove me nuts trying to fix it.

david
david
  • Top 10 Contributor
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You're very welcome.

dmcalvert
dmcalvert
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Ok...having the exact same problem. Initial installation on a WIN 10 machine. Works fine on my Win 7.

However, it now appears to be BEYOND the confirmation stage.

What to do now?