Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Loss of settings and menus when updating

  • 1 Antwort
  • 1 hat dieses Problem
  • 5 Aufrufe
  • Letzte Antwort von FredMcD

ljorde
ljorde
more options

Last time I updated Firefox all menus and settings were lost. How can I avoid that? Yes, I know the answer is "that shouldn't happen" but it did and took my software engineer husband an hour to figure out how to get them back. Would like to skip that step. It's been more than a year since I updated but I'm now getting error messages saying my browser is out of date and website cannot be used without an update. Help!

Last time I updated Firefox all menus and settings were lost. How can I avoid that? Yes, I know the answer is "that shouldn't happen" but it did and took my software engineer husband an hour to figure out how to get them back. Would like to skip that step. It's been more than a year since I updated but I'm now getting error messages saying my browser is out of date and website cannot be used without an update. Help!

Alle Antworten (1)

FredMcD
FredMcD
more options

Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update