Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Nummer anzurufen, sie per SMS zu kontaktieren oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Can not find gmail account

  • 1 Antwort
  • 1 hat dieses Problem
  • 12 Aufrufe
  • Letzte Antwort von the-edmeister

more options

Two days ago I was using the Firefox 2019 browser. Then I switched from that 2019 browser to the Firefox 2016 browser. From then on I could not log in to my Google account. They say my account cannot be found.Then I downloaded the latest version of Firefox browser to my computer but I could not find my Google account. I would appreciate any help. How do I switch to my old browser and how to find my Gmail account

Alle Antworten (1)

more options

Gmail is where it has always been.

But switching back and forth between old, real old, and more recent versions presents a problem with user data that is saved in Firefox. "Going back" the newer files in the Profile folder can't be read and password are rendered useless. Then when "going forward" the Profile may have a hidden "switch set" and the files in the Profile won't be read properly in many cases.

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

2019 to 2016 is a big leap backwards, and 2019 to more recent 2020 file types can present different issues. And a lot depends upon which data types are involved. Firefox version numbers (not 'years') might be the key to straighten out the mess, but can be complicated to fix.

Mozilla expects and plans for updating to the next version, not "going back" especially like 3 years. Mozilla also has in place updating automatically in stages when the user "jumps forward" many, many versions, which I saw myself when going from a real old Firefox 38 version to Firefox 75 (a few months ago) with one of my Firefox installations.