Error: Platform version 78.0.2 is not compatible with minVersion 78.0.1
I get the error message above when i try to bring up Firefox. I cannot run in firefox safe mode because I can't get the firefox page with the three bars. Pleaswe tell me how i can get firefox back without losing saved data. Thanks for uour help.
Ausgewählte Lösung
An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder.
This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.
You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced.
You may have to disable security software temporarily in case the problem persists.
You can find the full version of the current Firefox release (78.0.2) in all languages and all operating systems here:
- https://www.mozilla.org/en-US/firefox/all/#product-desktop-release
- https://www.mozilla.org/en-US/firefox/78.0.2/releasenotes/
Alle Antworten (1)
Ausgewählte Lösung
An error message about XPCOM missing or about platform version usually happens because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder.
This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.
You need to do a clean reinstall and remove the Firefox program folder to ensure that all files are replaced.
You may have to disable security software temporarily in case the problem persists.
You can find the full version of the current Firefox release (78.0.2) in all languages and all operating systems here: