Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Cannot find profile with bookmarks, etc.

  • 7 Antworten
  • 1 hat dieses Problem
  • 8 Aufrufe
  • Letzte Antwort von TKnaub

more options

Had to reinstall Firefox for Mac because of constant force quits, now I can't find my latest profile that includes bookmarks, etc. Tried using Time Machine back up. Tried reinstalling again. No difference. Please be kind. The fact that I own an iMac should indicate that I am tech-impaired. ;-)

Had to reinstall Firefox for Mac because of constant force quits, now I can't find my latest profile that includes bookmarks, etc. Tried using Time Machine back up. Tried reinstalling again. No difference. Please be kind. The fact that I own an iMac should indicate that I am tech-impaired. ;-)

Alle Antworten (7)

more options
more options
more options

Please bear with me -- I don't want to do more damage than I have already.

So, if I go to my external hard drive and copy the Firefox profile information from Sunday, then go to my Mac library, open the corresponding folder, and paste it there, I should be OK?

I do SO much better with phone support, because I can repeat the instructions back to them before I do anything.

Again, I appreciate your help and patience, Fred.

more options

Yes. Remember to Copy the files.

more options

Hey, FredMcD: I tried the backup method, but I still have nothing from my previous versions.

At this point, am I better off scheduling an appointment at an Apple Store and let them figure it out?

It just doesn't seem possible that this should be this difficult.

Thanking you in advance for any advice.

more options

If that is what you want. Create a copy of the instructions here and give then to the tech.

more options

I will do so. Sorry I'm so dense about this. I thank you for your help and kindness.