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Why has FF stopped supporting Dashlane Password Manager?

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I use Dashlane PW manager and since updating FF, FF states it can no longer verify this and has disabled it.

I have used FF forever and this is not good.

Is this a permanent change or just an oversight? If this is permanent, I will get rid of FF before I get rid of Dashlane.

I use Dashlane PW manager and since updating FF, FF states it can no longer verify this and has disabled it. I have used FF forever and this is not good. Is this a permanent change or just an oversight? If this is permanent, I will get rid of FF before I get rid of Dashlane.

Ausgewählte Lösung

Hello JodyS,

Would you please take a look at this :

https://support.dashlane.com/hc/en-us/articles/202699011

and scroll down to where Dashlane says :

"If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"

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  • Shockwave Flash 32.0 r0

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  • User-Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

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McCoy
  • Top 10 Contributor
491 Lösungen 4501 Antworten
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Ausgewählte Lösung

Hello JodyS,

Would you please take a look at this :

https://support.dashlane.com/hc/en-us/articles/202699011

and scroll down to where Dashlane says :

"If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"

Hello JodyS, Would you please take a look at this : https://support.dashlane.com/hc/en-us/articles/202699011 and scroll down to where Dashlane says : "If Firefox says that Dashlane is incompatible but you're using the latest public release of Firefox, don't worry. You just have to upgrade Dashlane!"
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Fragesteller

Thanks, McCoy!

Thanks, McCoy!
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McCoy
  • Top 10 Contributor
491 Lösungen 4501 Antworten
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JodyS said

Thanks, McCoy!

My pleasure, Jody - have a great weekend  !

''JodyS [[#answer-1205375|said]]'' <blockquote> Thanks, McCoy! </blockquote> My pleasure, Jody - have a great weekend !
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dschneider1 0 Lösungen 1 Antworten
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I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?

I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?
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McCoy
  • Top 10 Contributor
491 Lösungen 4501 Antworten
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Hilfreiche Antwort

dschneider1 said

I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what?

Hello dschneider1,

Maybe it this case it would be best if you'd start your own thread and post a new question :

https://support.mozilla.org/en-US/questions/new/desktop/other

(you'll have to scroll down some)

''dschneider1 [[#answer-1238618|said]]'' <blockquote> I have this problem but the proposed solution does not work: I have the latest FF and the latest Dashlane. Also, when I look for Dashland extension in AddOns as directed by Dashlane's site, no DL extension is listed in FF extensions. Now what? </blockquote> Hello dschneider1, Maybe it this case it would be best if you'd start your own thread and post a new question : https://support.mozilla.org/en-US/questions/new/desktop/other (you'll have to scroll down some)
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mkn41 0 Lösungen 1 Antworten
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I am uninstalling Firefox, since it doesn't recognize Dashlane after upgrade.

I am uninstalling Firefox, since it doesn't recognize Dashlane after upgrade.
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cor-el
  • Top 10 Contributor
  • Moderator
17336 Lösungen 156738 Antworten
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Possibly related to issues that happen if you run Firefox as administrator with UAC disabled.


Possibly related to issues that happen if you run Firefox as administrator with UAC disabled. *https://support.mozilla.org/en-US/kb/windows-administrator-launcher-process-error-fix ---- *https://support.dashlane.com/hc/en-us/articles/202625322
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