Avatar for Username

Hilfe durchsuchen

Vorsicht vor Support-Betrug: Wir fordern Sie niemals auf, eine Telefonnummer anzurufen, eine SMS an eine Telefonnummer zu senden oder persönliche Daten preiszugeben. Bitte melden Sie verdächtige Aktivitäten über die Funktion „Missbrauch melden“.

Learn More

Dieses Thema wurde archiviert. Bitte stellen Sie eine neue Frage, wenn Sie Hilfe benötigen.

Just gave ff a tuneup troubleshooting, now my saved logins/passwords are totally gone

  • 4 Antworten
  • 1 hat dieses Problem
  • 1 Aufruf
  • Letzte Antwort von duncanmoyer

duncanmoyer
duncanmoyer
more options

Had issues where v57 would hang loading a new tab. Did troubleshooting, give FF a tuneup. When ff restarted my logins/passwords was empty. When ff restarted addons/extensions that were functioning just fine are nowhere to be found.

Not too happy.

Had issues where v57 would hang loading a new tab. Did troubleshooting, give FF a tuneup. When ff restarted my logins/passwords was empty. When ff restarted addons/extensions that were functioning just fine are nowhere to be found. Not too happy.

Alle Antworten (4)

Mkll
Mkll
more options

Hello, On your desktop there should be a folder called 'Old Firefox Data' open it and select all the data inside -- right click, and select copy. Now in Firefox, go to about:profiles by typing it in your URL bar, then click on the Open Folder button under Local Directory. Now right click in that folder, and press paste. Then restart Firefox.

Did this solve your problem? If it did, please mark as solution.

duncanmoyer
duncanmoyer Fragesteller
more options

My logins/passwords is still empty

FredMcD
FredMcD
more options

What did you mean by 'tuneup'?

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

duncanmoyer
duncanmoyer Fragesteller
more options

Today, for the first time, FF started not loading new tabs.

Did some research where it was suggested that I open the menu, 3 horizontal bars at top right, click help, click troubleshooting info, click give FF a tuneup.

Since then I can't access my logins/passwords and all the addons/extensions that I had installed since the v57 upgrade no longer show when I open about:addons

Is there a way to access my 'old' logins/passwords file without using FF?