Hi, you are using a very old version of Firefox (4.0.1), which can compromise your security and may cause other problems including this crash - which was resolved several years ago! https://bugzilla.mozilla.org/show_bug.cgi?id=600807 To update Firefox to v54! If it isn't there already, you can press the Alt key to bring up the main menu bar > Help > About Firefox. Alternatively, you can download/update from https://www.mozilla.org/en-US/firefox/all/ ''If your question is resolved by this or another answer, please take a minute to let us know. Thank you.''

<i>Locking this thread as a duplicate.</i><br><i>Please continue here: [[/questions/1166800]]</i><br>