Why are most of the Mozilla support pages no longer available?
One of our CI jobs is testing links that point from our user-facing documentation to external websites. It just detected that many of the Mozilla support pages are down, for example https://support.mozilla.org/t5/Einstellungen-und-Add-ons/Erweiterte-Einstellungen-f%C3%BCr-Zug%C3%A4nglichkeit-Surfen/ta-p/14780#w_zertifikate.
When I google "Einstellungen-und-Add-ons/Erweiterte-Einstellungen-für-Zugänglichkeit-Surfen", the first Google search result still points to the non-existing article.
Will this be fixed?
Ausgewählte Lösung
The kitsune Support.mozilla.org knowledge base is the same as it was before the migration to Lithium apart from any changes made in the last day.
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Hi TimKam, the Mozilla Support site migrated to the Lithium platform but due to some unaddressed bugs, it has temporarily reverted to an earlier platform. The URLs are different and because the change had to be done in a few days (effective yesterday morning), it appears no one set up redirects for the Lithium URLs. Hopefully someone will do that soon.
The problem is that there's no set time frame for going back to Lithium. It could be two weeks, it could be two months. I wish I knew of a shortcut to finding the "old" URLs; you may need to try the Advanced Search page here:
Ausgewählte Lösung
The kitsune Support.mozilla.org knowledge base is the same as it was before the migration to Lithium apart from any changes made in the last day.
See: https://support.mozilla.org/de/kb/Einstellungen-Fenster--Erweitert-Abschnitt https://support.mozilla.org/de/kb/all
Geändert am von cor-el