alien22 said

the 2 blue arrows just rotate since 600am this morning

still not working

Viewing https://status.services.mozilla.com/, it shows that all Mozilla services are up and running.

• Firefox Accounts The service is up
• Firefox Hello The service is up
• Firefox SimplePush The service is up
• Firefox Sync The service is up
• Mozilla Location Service The service is up

Please take a look at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

You can also try to post your Sync logs here.

• Navigate to about:sync-logs in Firefox
• Copy/paste the info into https://pastebin.mozilla.org/ and share the link. Make sure you select a Month for the post to be retained.

You can try to disconnect Sync and reconnect to Sync.

ok 1st responder no help 2nd responder the option and sync says determining my account status

moses said

Viewing https://status.services.mozilla.com/, it shows that all Mozilla services are up and running.

• Firefox Accounts The service is up
• Firefox Hello The service is up
• Firefox SimplePush The service is up
• Firefox Sync The service is up
• Mozilla Location Service The service is up

---

Please take a look at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

You can also try to post your Sync logs here.

• Navigate to about:sync-logs in Firefox not an address acording to my firefox
• Copy/paste the info into https://pastebin.mozilla.org/ and share the link. load only blank

Make sure you select a Month for the post to be retained.