Firefox til iOS supportforum

Hello, Earlier today I had logged into a site for an appointment. I was on the appointment for over an hour. I click out of the site tab, and then about 10 minutes later, I realize I need to send a message.

I log back in and start a message that would include various links from other sites per the discussion just had. It is somewhat of a tedious process jumping back and forth from the message to then find the link to cut-n-paste into what you're typing.

So, I'm there about an hour. I'm almost kind of done, and on one of my hopping from one link to then put in the message, I accidentally - I guess- push the Firefox refresh that clicks out of my message and the Firefox page pops up as if I'm starting a new screen.

I then proceed to go back the website I was on, only to find the message was not saved in the "Drafts" folder though it saves as you type as its function. Annoyed, I figure I'll just go to site history to just get to what was hopefully saved since I was there an hour already.

That is when I noticed that the website i had just been on for over an hour WASN'T in my History search for the listings under the "Today"; I was on just moments before.

I was wondering if maybe my accidental 'refresh' push mistake somehow wiped out that 2nd session of the message writing time? So, i decide to scroll below all these links that I had gone to FOR the message IN this particular site, and try to see maybe I missed this website because I had a lot of links i was double checking.

And that's when I find that NONE of the 2 times I was on this particular is listed AT ALL. Not even the one from my appointment, with the first login. I somehow only see the troubleshooting new attempts of me getting into the site after the fact, and all the other links.

How is it possible that just ONE site is wiped from the History search? Literally every other link I had been to that day before, in between, and after those 2 loggins are in the History, but not the one site I need? I need to know what I did wrong--and if a person can wipe out just a selected item from their Firefox History, that's convenient for criminals.

So, I'm reaching out because I don't see this situation happening in other community Q & A. And although what I was working on for an hour is just gone, and it is what it is, I feel like it is super bazaar how one site alone is missing from your History Search, when that is the whole point of the history search function, and want to avoid this happening to me again, and is this a glitch that is forensically needing to be addressed on a larger front.

Frequently when I chose to close all tabs in Firefox, Firefox crashes. This happens independent of how many tabs I have open. When I close all tabs, this happens 40-50% of the time.

This issue is NOT a crash but no topic matched it. I repeatedly have trouble with pages on rogerebert.com/reviews. For example, this one: https://www.rogerebert.com/reviews/leave-the-world-behind-movie-review-2023

The page loads fine but while I am reading it, every 30-60 secs it reloads and takes me back to the top of the page. I have been having this problem for a couple of weeks now and it has persisted thru a couple of updates.

I am running IOS 17.2 on an iPhone13 mini.

I have just within the last day noticed when I visit one particular news type site that it constantly and consistently redirects me to a spam site telling me my phone is being ransomed or some such nonsense. I have tried incognito mode, I have cleared all personal data and cache and uninstalled Firefox then restarted phone then reinstalled and it keeps happening. I’ve noticed it once in a while with random other sites but it never stuck around this one seems more pervasive. I haven’t installed any new apps recently? I have no idea what to do but am concerned of course something is going on. Please help if you can! Thank you very much

Ever since my IPad updated to iOS 17 I have had issues with Firefox crashing. I currently have iOS17.2 which fixed some other issues but not this issue. When it crashes and I go back in it will ask if I want to restore tabs, if I say no, then I get a new clean tab. However, the next time it crashes (which it will) and it asks to restore tabs, it restores tabs from the first time it crashed, not the current tabs I was on. I have deleted and reinstalled Firefox but it still crashes. And when I say it crashes it does it extensively, every time I go on Firefox. I’m sorry I don’t know the version of Firefox I have nor the operating system.

Hello everyone,

I'm encountering a persistent problem with my website when accessed via Firefox for iOS. The issue seems to be causing frequent crashes or instability when users attempt to navigate certain pages or perform specific actions.

Here are the details of the problem:

Browser: Firefox for iOS Devices tested: iPhone X, iPhone 11, iPad Air 4th Gen Issue: The website crashes intermittently when users perform actions like [specific actions causing crashes, e.g., filling out forms, clicking certain buttons, loading specific pages]. Frequency: The crashes occur frequently enough to hinder the user experience, impacting our site's usability. I have checked the website on other browsers and devices, and it seems to function correctly without any crashes. This leads me to believe that there might be an issue specific to Firefox for iOS.

I've ensured that the website's code is compliant with web standards and optimized for various browsers. However, I'm unsure why this problem persists solely on Firefox for iOS.

I'm reaching out to the community to seek advice, suggestions, or any similar experiences you might have encountered. I'm open to debugging suggestions, potential workarounds, or any insights that could help resolve this issue and provide a smoother experience for Firefox for iOS users.

Thank you in advance for your time and assistance. Your input would be greatly appreciated.

‘Pay with PayPal’ functionality on websites is broken for me and has been across updates of both Firefox and iPadOS for as long as I can remember at this point. I’m using an iPadPro running iOS 16.7.2 with Firefox for iOS version 120.4 (36613). When I’m checking out at e-commerce sites (e.g., J Crew), and I click on the PayPal button when selecting a form of payment, a new tab opens, but it’s literally blank — nothing even tries to connect or load. This happens across e-commerce sites. It doesn’t happen with Firefox on my PC/Windows laptop or on my iPad with other browsers (Chrome, Safari). I have tried everything that I can uninstall/reinstall, deactivate, or toggle, and nothing seems to fix this. I have cross-site tracking disabled in iOS. Some people have suggested that websites are not fully supporting Firefox any longer or that there is a problem with Firefox and Apple’s proprietary rendering engine. I’m really at the end of my wits about this. After having used Firefox faithfully since Netscape disappeared, I’m honestly on the verge of giving up. Please help.

Firefox has become basically unusable since the iOS 17.1.2 update. Everything is extremely slow — opening a tab, selecting the address bar, waiting for keyboard to load, typing, loading results etc. Only after the wait at each step to load a web page does it become navigable as long as I stay there and don’t leave to return later. I’m on latest version in app store. Been a Firefox user since my first smartphone and beyond that on a PC. I prefer Firefox, but I downloaded the DuckDuckGo browser just to have something responsive for basic web searches. Please help.

Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario

I just updated my Firefox web browser app to Version 118 from app store. Since then, the app is not functional at all. Most of my tabs won't load, and the app crashes every time I open it. I am on ios 16.7.

All updates since 117.0 crash when I attempt to launch (iPhone X, iOS 14.3). I've never had any issue with previous updates. Seems like a bug that needs rectifying.

Hello! I’m a bit concerned because firefox has been functioning perfectly fine up to last week, when it started not crashing, but losing the opened sessions. I had many tabs that I would go back to after closing firefox. And then suddenly, when I opened it, there were no tabs at all. This happened again yesterday. And today again. I cannot find the option “restore previous session” like on the computer, so I go to history and manually restore the lost tabs, and of course it isn’t possible to remember everything, so lots are being lost. Could you help me? Many thanks!

I regularly update the app, without any problems.

The latest one (117) causes a startup crash. Can’t access the browser or the settings.

Thank god for jailbreak, I downgraded to the stable 116.4. Cleared web data, rebooted to a non-jailbreak state, updated to 117 and still crashes.

Back to 116.4 until a solution or feedback.

iPad Air 4th generation, on iOS 14.4.2

Cheers for reading!