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FireFox won't update because it says I'm using XP ... I AM NOT Using XP, I am using Win7. Why does FireFox not recognize my correct OS?

Fire Fox is saying that I'm using XP so it doesn't update. However, I am NOT using XP, I AM using Win7 Professional.

Stillet af ParSix2000 for 3 år siden

Besvaret af philipp for 3 år siden

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Running Win 7 64 bit. Firefox ver 52.9.0 (32 bit). Cannot upgrade.

Received message that I cannot upgrade. It appears that FF thinks I am running XP or Vista. How can I convince FF that the OS is Win 7 and upgrade to latest version of FF… (læs mere)

Received message that I cannot upgrade. It appears that FF thinks I am running XP or Vista. How can I convince FF that the OS is Win 7 and upgrade to latest version of FF? I am currently having no issues, but, would like to get security updates.

Stillet af glittle1 for 3 år siden

Besvaret af jscher2000 for 3 år siden

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Got message system unsupported, (vista, xp), when I have Win 10

I got this message, when I follow the "learn more" link it says Firefox has ended support for Windows XP and Vista. But I actually have Windows 10. Why doesn't FF recogni… (læs mere)

I got this message, when I follow the "learn more" link it says Firefox has ended support for Windows XP and Vista. But I actually have Windows 10. Why doesn't FF recognize my system?

Thanks for your help!

Stillet af ma-jnk for 3 år siden

Besvaret af jscher2000 for 3 år siden

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my system is a windows 7 product, why do I no longer qualify to get updates?

I just received the notice that my system is too old to update Firefox, yet down the page a bit, my system is listed as a supported OS. Why is this? And what can I do tha… (læs mere)

I just received the notice that my system is too old to update Firefox, yet down the page a bit, my system is listed as a supported OS. Why is this? And what can I do that does not require taking a month or six to understand a new OS? ( ps: I'm old, too ) Also, my system is Windows Home 7, NOT Vista.

Stillet af Loise for 3 år siden

Besvaret af James for 3 år siden