Firefox supportforum

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

I went into about:config and changed the following values in order to widen the scrollbar:

css. scrollbar-width was true changed to false idget.non-native-theme.scrollbar.size.override was 0 changed to 100 widget.non-native-theme.enabled was true changed to false

Changing these values didn't widen my scrollbar. Without getting into coding, is there another way to make the scrollbar wider? (I changed them all back to the original settings when they didn't work.)

Hello,

I am learning to look at websites with help of the development tools and the inspector tab and I am trying to get into how the web works and how the different programming languages interact and so forth. When moving the mouse over parts of the website, the relating code is highlighted in the inspector tab. I am having an issue as follows:

The first image shows a part of the website code. The mouse cursor is on no specific position, I marked its position with a blue arrow.

In the second image the mouse is over the red "free options" button and in the inspector tab a div appears out of nowhere. It does not appear in the code unless the mouse is moved over the button and disappears as soon as the mouse leaves the button. I have never seen that before (maybe because I am a beginner) and have no clue what happens there.

Is that done with javascript? Or with php? Or with css? Or anything else? What happens there and how can the actual code change?

In the inventor tab, does the code have to do with the DOM rather then the sourcecode of the website is that right?

Please give me some light =)

regards p3ppi

Hi,

I would like to change the light grey hover color on menus (e.g. yellow), see attachments, probably using userchrome.css.

Does anyone know the correct code to do this please?

Thanks in advance.

Hi,

Since upgrading to FF100, almost all of the 'select' boxes on my webpages have white text on a white (or very light) background, and are only visible when hovered over, see attached screenshot.

How can I rectify this please?

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:

"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.

You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!

Access to Google sites (Gmail, Google Search, Google Calendar) with Firefox (v. 100.0, 64-bit) is very irregular. I can sometimes open the pages, but can't, e.g., edit calendar entries. Often when I click a bookmark (in the Bookmarks Bar), or enter the URL for a Google site, nothing happens. Clicking other bookmarks opens the corresponding pages. Only Google sites seem to be affected. Is FF blocking Google?

Hello,

I believe this issue started ever since I upgraded my PC to Windows 11, and has persisted through a full reinstall. I continually get intermittent SSL errors of all types when visiting any websites. Simply refreshing the page temporarily resolves the issue, but I'd estimate 20% of the time when I try to load a webpage I get the error. This does not happen on any other browser, or Firefox on any other device on my network. Interestingly I believe this even happened on the same machine inside a Linux VM in VMware, but I'm not 100% I am remembering that right. So far, I have tried various fixes including resetting certificate authorities and changing Firefox to use the Windows certificate store in about:config, but nothing has worked so far. I'm all ears for any ideas.

Thanks!

Since the update that changed the cookie management, I have not been able to delete just my cache without losing all my cookies & login information. I'm no longer able to automatically sign into a bunch of my sites.

I've always used the "Always ask you where to save files" option when downloading. Recently (beginning of April 2022), files go directly to the Downloads folder. The "Always ask" option is still selected in Settings.

I've tried un-selecting and re-selecting, restarting Firefox, restarting my computer - basically every iteration of 'turn it off and on again' that I can think of.

Hi, With the newest release 100 my scroll bar has changed. Its now some itty bitty thin cant find unless you hover out it thing. I want the regular wide colored scroll bar I had. Is there a way to change it back?

Thank you

Hello team,

I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig.

Up until today, I have been trouble free. Error 1: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I tried several options - and have been googling/trying several steps for a couple of hours (after each step, I restarted the PC):

1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Attempted to use Command Lines to open Firefox https://wiki.mozilla.org/Firefox/CommandLineOptions 3. Opened Profile Manager and attempted to create a new profile - when I did this the new profile would not display in the Profile Manager, but it would display in the Profiles folder under Appdata [I tried this multiple times] 4. Deleted the profiles.ini file

After deleting the .ini file Error 2: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." 1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Opened Profile Manager and attempted to create a new profile. After following the Profile Wizard, another error pops up: "An unexpected error has prevented your changes from being saved."

I am completely stumped. I hope you can help, Sean

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

when I go to password manger, why do all the websiters look like this? I'm using the built in one..how can I edit it if I cant read what it is.. thankyou Website address moz-extension://3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Before I took my computer to a repair facility and had to reinstall Firefox, my recent activity bar had all the websites I use and wanted quick access to along one lovely line. Now I have a bunch of "suggested" crap Firefox must be getting paid for along my recent activity bar. I've never visited these pages and selecting the menu trying to dismiss them doesn't work. How do I eliminate the sponsored sites and get what I want along the recent activity bar?

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15199799165570062406

This is the site https://one.walmart.com/content/usone/en_us/company.html this site I connect to for work related issues, I can use private browsing, but not the regular browsing.

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon, the print is too big to fit on the paper. If I switch to Edge, it comes out fine. I have used Firefox for years and never had this problem till now. Please help.

Hi , FIREFOX IS UNABLE TO OPEN MY WEBSITE www,gpecompany.com please do the needful in order to open the website.

i received the below message

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.gpecompany.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.