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Mozilla Contact Info

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how t… (læs mere)

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

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89.0 update changed theme

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now… (læs mere)

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now uglier than this sick looking theme.

How do I undo 89.0 update? Pretty much looks like (from release notes on another post) 89.0 has nothing at all to do with security and it's just someone at Firefox wanting to change things just for the sake of changing things.

I hope Firefox isn't going to start doing silly things like moving the first floor to the second floor and the second floor to the first floor just because some administrator feels like it.

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Seneste svar af Chris Ilias for 1 uge siden

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Firefox 89 on Linux : use not existing Helvetica font broke lot of website

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it. With Firefox ESR : the font used for github menu or for twitte are "Libera… (læs mere)

I have Firefox ESR on debian Linux , I didn't have Helvetica font on my font: i didn't need it.

With Firefox ESR : the font used for github menu or for twitte are "Liberation Sans" But on 89 version , on same computer with same font preferences : it's the unexisting Helvetica : then website are really awful.

How can than happen ? How can i fix this , I really don't need Helvetica, why is this font set ?

I put some screenshot showing the issue and the preferences set.

Thanks you

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Feedback or Requests to Firefox devs: Update Firefox Update system for platform specific releases

I request a new FireFox update system be adopted. For platform specific releases, the version checker first checks to see if a particular letter (or number) exists, if ye… (læs mere)

I request a new FireFox update system be adopted. For platform specific releases, the version checker first checks to see if a particular letter (or number) exists, if yes and the version is different (or higher) it becomes a platform specific sub-version release. Example: for Windows specific releases, the version-checker looks to see if ‘w’ exists, if yes it is Windows platform specific. If not but the version is different or higher then it is a universal update. Same principle applied to each platform. This means mac & linux users are not being nagged multiple times a day to update to a version that has no applicable changes to it for their platform. At least two of the previous three updates have been Windows specific updates, not applicable to other platforms. By the looks, some of these minor updates might only apply to 1.2% (or much less) of Windows users whom actually use that tool or function. This update system change is so simplistic and should only require one extra line of code in the update-checker. Of course, platform specific devs would need to remember to add the platform specific key to the version of the sub-version release and also the version file online.

I’ve been wanting to make this request for a while but the FireFox Feedback option has been disabled for a period of time. Any other avenues to make this request?

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Feedback

How can I submit feedback to the developers? I click Feedback in Help and get the new tab, sign-in labyrinth that goes nowhere fast and is frustrating beyond belief! Basi… (læs mere)

How can I submit feedback to the developers? I click Feedback in Help and get the new tab, sign-in labyrinth that goes nowhere fast and is frustrating beyond belief! Basically I want to complain about today's "New" Firefox Format - it takes up too much space on my screen - I hate it!

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Seneste svar af Chris Ilias for 1 uge siden

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Mac 11.4 Unable to connect to websites

I have been using Firefox for years; I trust and rely on your web Browser and use it almost exclusively. I have been unable to use Firefox on a site that I have used for… (læs mere)

I have been using Firefox for years; I trust and rely on your web Browser and use it almost exclusively. I have been unable to use Firefox on a site that I have used for years. I have also been having trouble signing into other sites as well. I cannot figure out how to fix the problem. I am not a computer expert and it would be great to have someone walk me through what I need to do. HELP!!!!!

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since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account.

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account. The compose box will come up but all it sdoes is keep spinning. If I… (læs mere)

since Firefox updated june 2021, I cannot compose or reply to emails in my comcast/xfinity account. The compose box will come up but all it sdoes is keep spinning. If I open xfinity in internet explore I have no problems

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Besvaret af ·´¯`·...¸>-)))º> ~dbben for 1 uge siden

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How do I roll back update?

Hello. I am vision impaired and the Firefox 89.0 (20210527174632) does not delineate tabs in view any longer. Only the active tab shows the outline of the complete tab an… (læs mere)

Hello. I am vision impaired and the Firefox 89.0 (20210527174632) does not delineate tabs in view any longer. Only the active tab shows the outline of the complete tab and I am having a terrible time seeing other tabs I wish to select. How do I return/restore former version of Firefox? Below are versions seen local on my workstation. Thank you for any help.

I had completed install of Firefox 89.0 (20210527174632)Details Installed on: June 1, 2021, 7:04:53 PMStatus: The Update was successfully installed


I require return to Firefox 88.0.1 (20210504152106)Details Installed on: May 10, 2021, 7:30:55 AMStatus: The Update was successfully installed

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Color of Firefox tabs

This morning when I opened my computer, there was a new Firefox page which asked me to select the color in which the information appears on the page, such as my tabs. … (læs mere)

This morning when I opened my computer, there was a new Firefox page which asked me to select the color in which the information appears on the page, such as my tabs. I selected light by mistake; I want it to be dark. How do I change this? Thanks, Tommy

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Text is inserted to the adress bar instead of search bar on the main page

Hi. The problem is when i open the main page and i have there a google search bar... when im typing text into it, text is inserted into adress bar NOT at the search Bar w… (læs mere)

Hi. The problem is when i open the main page and i have there a google search bar... when im typing text into it, text is inserted into adress bar NOT at the search Bar which i wanted.


So if I input a text like a... the adress bar is giving a hint with full adress for allegro for example.

I want that when i click on search bar and type some letters there will be instered in search bar, not at the adress bar. (INFO in ATTACHEMENT)

How to do this? Plz for some help

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Besvaret af Franz_von_Suppe for 1 uge siden

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Top of screen too large

The tabs, address bar, and bookmarks bar takes up too much of the screen, almost 2", while another browser I use is 1 3/8" wide. Would like to know if I can shorten tha… (læs mere)

The tabs, address bar, and bookmarks bar takes up too much of the screen, almost 2", while another browser I use is 1 3/8" wide. Would like to know if I can shorten that up. No need to take up all of that space.

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Firefox browser presents blurry text

Hello Mozilla Firefox support, Can you help with the following issue? I'd like to use Firefox as my primary browser however it presents blurry letters, particularly the … (læs mere)

Hello Mozilla Firefox support, Can you help with the following issue? I'd like to use Firefox as my primary browser however it presents blurry letters, particularly the smaller the letter size. I am using Windows 10 Home, Firefox Version 89.0 (64-bit)on a Surface Pro 7. The SP7 screen presents clearly, however, my external monitor, a BenQ SW Series LCD Monitor has the blurry text. Thanks in advance for help or directions to pursue in fixing this issue.

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Security of saved passwords

Hi everyone, I would like to know the way of saving passwords. Are they saved as plaintext ? Or ciphered and locally saved ? Is the Firefox solution as safe as Dashlane o… (læs mere)

Hi everyone, I would like to know the way of saving passwords. Are they saved as plaintext ? Or ciphered and locally saved ? Is the Firefox solution as safe as Dashlane or other crypto-secure ways to save passwords ? Is there a technical documentation from Firefox about this topic ? Thanks in advance for your answers ;)

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Is there a convinient way to switch back to the old Theme before the newest update?

Hello, I'd like to know whether there is an way to get the old firefox back, the one before the recent update. atleast optics wise. I prefer the much cleaner style of the… (læs mere)

Hello, I'd like to know whether there is an way to get the old firefox back, the one before the recent update. atleast optics wise. I prefer the much cleaner style of the old one to the new one.

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Unable to remove or disable the search and navigation bar in the address bar. And it doesn't search anyway.

Hi. My firebox brower updated last night, and this morning, it's messed up my browser.. I've managed to find and get back my saved bookmarks. But its also given me the i… (læs mere)

Hi.

My firebox brower updated last night, and this morning, it's messed up my browser.. I've managed to find and get back my saved bookmarks.

But its also given me the issue of not being able to remove the 'search address bar' at the top of the screen. It's using the Search Bar in the address bar for search and navigation. which i don't want, and it isn't working in their anyway, it doesn't search..

Luckily i'm able to click on the home screen tab icon, which takes me to a google search engine screen (As i set it up as the home search engine screen) , which i can type in things, and it takes me to those pages. It's the firefox.

I've gone into settings, but doesn't actually give you the option in there to remove or disable the search bar and nativation address bar..

I found this post by someone in the mozila support forum who is having similar issue to me..

"Every UI update, there's something that makes me enjoy Firefox less and less and it becomes more and more difficult to make it something I feel is reasonable. Having the address bar suddenly take up more of the UI is bad design and not only irks me on a design level but it just doesn't need to be that large. I *know* it has focus because I did it deliberately.

So how do I turn this "feature" off? Chosen solution

You can revert to the old AwesomeBar by:

   Type about:config in the urlbar
   Search for browser.urlbar.update1 and set it to false
   Search for browser.urlbar.openViewOnFocus and set it to false
   Restart Firefox   "


So i have tried to do this, but it's not made any difference, the search bar and address bar is still there at the top of the screen, and still not working. I want it gone..

Can someone help me please. Becky

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no native full screen

I just want native full-screen. It's 2021- why is such a simple feature still impossible!??? (Heck- even F11 doesn't work on my computer). Please please please- just a … (læs mere)

I just want native full-screen. It's 2021- why is such a simple feature still impossible!??? (Heck- even F11 doesn't work on my computer). Please please please- just a check-box for "Always launch in full-screen mode". Speaking of such matters- your smooth scroll option ain't! I have to use Logitech's extension to get it and even then there's no speed control. I see this endlessly- companies focus on glitz and gloss over/see through the essential basics (It's what killed Opera!).

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Backup files?

I might have accidentaly reset my firefox browser and since I wasn't logged in I kind of lost all my bookmarks and saved logins. Luckly I found some backup files, seeming… (læs mere)

I might have accidentaly reset my firefox browser and since I wasn't logged in I kind of lost all my bookmarks and saved logins. Luckly I found some backup files, seemingly with all the information I need, but it's in the wrong format and I have no clue how to import them to firefox. The screenshot I have is of the files I managed to dig up.

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