Firefox supportforum

There are several requests similar to mine, mostly about Windows 7 (i have windows 10). I made sure the "general settings" within Adobe were set to use Acrobat as default, and i set firefox options (as near as i could tell) to save my pdf's with Adobe acrobat also. However, ALL my files - both already saved and new pdf's - now are listed as filetype "Firefox HTML.pdf" and all have the html icon. For my husband's business, we have to fill out state forms in pdf and forward copies to them and to clients. My clients are frustrated and confused that they cannot recognize the pdf's i sent by the original icons, and some don't seem to understand how to open the "html" files i send them (most of our clients probably use other browsers: when they showed up as straight adobe files this was never a problem) I need to fix BOTH my stored pdf forms AND new fillable forms from the state as filename.pdf with the adobe icon. PLEASE!!

Hi,

I have a fresh installation of my Macbook OS, and a fresh Mozilla Firefox installation. I would like to re-import my old passwords and log ins, but it seems that the new version of the browser doesn't have that option unfortunately. I can see only Import from Other Platforms options, but not import from file or similar.

I have .csv file, but no option of how to import in into my browser.

I would appreciate help on this one. Thank you in advance.

Sasha

Firefox has my credit card information and it shows up in a window when I go to pay for something, but when I click on the credit card I want to pay with, it won't autofill. In Settings, the box to autofill is checked. This has worked a hundred times before, but stopped working a few months ago. How do I get the autofill to start working again?

Hello,

I was having trouble logging in because I thought I had disconnected my authentication app, but I eventually found it (so I am able to log in now). Before I figured this out, however, I tried to use my recovery key to log in. I found the text file that had my recovery key '[Email] Firefox Recovery Key.txt' (from 2019) and when I tried to use this, it didn't work. I noticed that the recovery page asks for a recovery 'code' instead of 'key' and when I was able to log in, it said I had never set up a Recovery Key.

Just wanted to flag the issue in case there's a reason why old Recovery Keys no longer work. It certainly could have been my error, but since I had the file, it seemed like it should've worked.

After years of NO Problems, all of a sudden I am required to re-sign into Microsoft Outlook to sign in. It use to just open and be on my homepage. Using a Mac, firefox 94.0.2...? This use to come up rarely, now it's every time I awaken and sign into computer.

I simultaneously open two links of a bookmark folder by using the mouse scroller click. This is a most useful action, but once the pages are opened, they have to be re-selected to be pinned. Is it possible to open them in pinned mode?

I would like to contact Firefox support, but the best I found on the official site is this "ask the community" thing. Is there a support e-mail or a well hidden web form that I missed?

Thanks, zoliking

How do I increase the font size of the header? It doesn't change when I increase the size of the page display. All I can find on here is archived information that doesn't help with the problem.

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long time to load.

Here's my crash report: bp-4fd287ff-c2e1-4168-8e9d-ac1950211202

FirefoxCP WebExtensions and FireFoxCP Isolated Web Content seem to cause my Mac's fans to spin crazily and are taking up the most resources by far. This happens most frequently on Hearst newspaper site and other heavy ad sites. I can turn off Enhance Tracking Protection which does not really seem to have an effect. I mean the fans will slow after about a minute or two and then start up again when I go do the next page. According to Mac Activity Monitor FirefoxCP WebExtensions will use up just over 2GB of memory and FireFoxCP Isolated Web Content will use just under 2GB of memory.

FF 94.0.2 (64-bit)

macOS Monterey 12.0.1 MacBook Air (13-inch, Early 2015) 2.2 GHz Dual-Core Intel Core i7 8 GB 1600 MHz DDR3 Intel HD Graphics 6000 1536 MB

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

I want to change background color in Firefox from white to gray (because my eyes get tired of white)

I try to change it this way: Preferences -> Language and appearance -> Font -> Colors

But it does not work as expected on some complex web sites. All I want to do is to darken the background, but not to change color of other elenments (links, text, scrollbars).

Can I do it in Firefox ? How [Preferences -> Language and appearance -> Font -> Colors] works in Firefox? Perhaps, there is some "override css" for the entire browser?

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for older versions of windows and followed procedure: go to Adobe, Edit, Preferences, General, 'Select Default PDF Handler', as dialog Does not have Adobe Reader XI, step two was Change to Adobe Reader DC, clicked continue, but NO Windows Configuration Screen appears. Using Version 94.0.2 (64bit) with Windows 10. Also, help answer said not necessarily a Firefox problem, also within Adobe Reader. Not comfortable with changes to be made in the registry. James

When I go to https://www.mozilla.org/ and sign into the home page, I cannot find the Icon for "Sign In/Sign Up" to allow me to navigate to my Firefox Account and Sign In. This make it a real pain in the ass to check what my subscriptions are, what my Profile says, or to check anything else!!!!!!!!!!!!!!!!!!

I have never seen a website that is so disorganized.

I had to

1) Sign in to Mozilla by typing https://www.mozilla.org/

2) Go down the home page to Contact Us.

3) The go to Support and find "Sign In/Sign Up"!!!!!!!!!!!!!!!!!!!

This just to sign into Mozilla!!!!!!!!!!!!!!!!!!!

A second problem unrelated to your screwed up sign in to my account, is that while I can see that I have subscribed to your VPN, I cannot find the big ball with "VPN is On/ VPN is Off" to sign into the VPN.