Firefox supportforum

My bank is telling me that my browser is not secure. I check my account daily and this is the first time I have received this notification. What must I do to renew security?

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I clicked on the old file, but just came up with another file called EP7i0nok. It doesn't do anything but it just opens up and it doesn't have anything to restore data.

I need javascript to access/print Ticketmaster concert tickets, Firefox drop-down menu doesn't show options choice. How do I obtain the options choice within the Firefox menu?

There are 2 processes involved in Firefox Sync, and 0 differentiation between them in the language used to describe what Firefox Sync does in any of the documentation, this makes nearly every discussion on the topic highly confusing to borderline misleading.

When you press Sync, you are pushing settings to Firefox servers. When you sign in to Sync, you are pulling settings from Firefox servers.

Both of these steps are referred to interchangeably as "syncing" and there is next to no documentation of what causes each to occur nor what they actually do.

Why is this dangerous you might ask? Well, let's say I buy a new computer, I want to set it up the same way I use all my devices, so I sign in to sync to synchronize my settings, makes perfect sense. Nothing tells me anything is happening when I sign in, so I click the sync button because I want to synchronize my settings with my other devices. Big mistake. I've just overwritten the server-side sync profile with a default Firefox profile. You know how you fix that? You sign in and press the sync button to overwrite the sync profile again. But you know what happens when you sign in? You become synced with the now blank sync profile and lose all the settings that you want to be pushing to the sync profile. This just happened to me. Thankfully I was only choosing to sync add-ons and options AT THE TIME and I have backups that are about 6 months old and I rarely change settings, but some things like my homepage URLs are something that I do change fairly often, and I'm sure some additional sites were whitelisted since by default I just reject all cookies. I also thankfully use policies.json to block updates so I didn't immediately get assaulted by that too.

SO! I HIGHLY suggest that when merely signing in to Sync, the default should be for syncing to be off to start off with, so that you can choose what to "sync" BEFORE it occurs. However, because of the language, the question arises, what am I choosing to sync for? Am I choosing what to PULL from servers? Or am I choosing what gets PUSHED to the servers? When syncing is turned on, does that mean I an pulling the settings that I have chosen? Or am I am pulling ALL settings while only pushing what I have chosen IF I click the Sync button? Or do I push EVERYTHING?

It's incredibly unclear how the Sync feature works and both of the "main" articles on it are completely useless for understanding it because the term "sync" is used interchangeably for pushing or pulling settings.

https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://support.mozilla.org/en-US/kb/sync-custom-preferences

What are the correct steps to rectify this horrid situation? Sign-in, set-up sync, choose "Options" and "Add-Ons" again, THEN copy over the backup settings, THEN Sync them to the "cloud"? If I have 2 different devices setup with sync, and 1 chooses to sync options and the other chooses to sync bookmarks, then I click sync on BOTH devices repeatedly, what occurs?

I use Firefox (78.15.0esr) to access Ancestry.com. I use a MacBookPro 15in (late 2013) fully rammed etc. Also tried the same procedure on another MacBookPro 13in (late 2015) with same result. Also updated Java to ensure latest version.

Problem 1. Having problems utilising there Messaging system and

Problem 2. Cannot see Graphics (i.e. pictures attached to individual record files [though thumbnail's can be seen]).

What I have done: I approached Ancestry and was sent several generic FAQ URL's (https://support.ancestry.com/s/article/Fixing-Page-or-Button-Problems-on-Ancestry?language=en_US) suggesting clear cache etc. • Have tried all of their 'suggestions' (and on a second computer) with no benefit. Any ideas on what I could do to rectify the issues? • The people assisting don't appear to understand HTML.

On start-up the Firefox browser shows a list of articles/topics that is referred to as Pockets. I clicked on one from Orion Magazine this morning and after the article was up for about 30 seconds a graphic appeared that showed a large metal looking sphere and was suppose to augment the article. This graphic completely locked up my computer. I am running an ancient iMac, mid-2007, and it took bringing down my wi-fi network and a little frustration to get my computer unfrozen. Please take down this article.

my mac desk top is version 10.11.6 its from year manufactured 2008 no more updates available, dont understand how to keep my old desk top from 20087 usable with firefox after March 31st 2024

Good morning :-) All of a sudden my gmail no longer opens in Mozilla Firefox. All other sites work, and my gmail works in Chrome and Safari. I don't like to use any other browser. I've tried the bookmark and went outside the bookmark, and neither works. It just spins and spins. Can you please help me?

Once you get the DATE written correctly THEN you can hope to fix the multitude of aberrations in this confused so-called feedback loop. You are STEALING our data and nothing more. 2022 09 06 13:41:59 is the correct and ONLY way to write time. Every other method is childish and not acceptable. Ask a scientist. So to my original complaint: 1. On my macbook trash from usa I have the latest version of Firefox. 78.something 2. On my airbook trash from usa, I have the latest version of Firefox 103.something The later is COMPLETE trash and I even doubt if it is from Mozilla, but on viewing these pitiful "help" pages perhaps that is the American way. Because A. I DON'T want ANY dates written in a Son-from-sicko manner. B. I don't want more space wasted with - zoom + controls on the menu bar and beside "New Tab". C. I want to help you poor b*ggers, but if you can't speak nor write in English then clearly you will have difficulty explaining what you are trying to establish. Americans are KNOWN for not being able to express themselves using the English language. So WHY would anyone let them have ANY say in how things are organised? D. I don't want to automatically check if Firefox is the latest version and as one person complained "It keeps asking you if you want to update ten times a day". I want it (the firefox prompt) to be able to inform me a maximum of

     1. Once a day
     2. Once a week
     3. Once a month

with frequency set at a rate which is adjustable. D. I LOST all my data stored in the various TABS because on reboot (on the mac air), the Firefox (102) changed to a later version (103) and LOST all my Tab information and History!!

As I am not a typical American pervert who is ashamed of looking at various sites and thus is afraid of someone finding out what he has viewed: I do NOT need to erase History. WHY would anyone wish to erase all the evidence of the work they have spent the day doing? I NEVER erase history as I wish to keep a record of the various methods I have used in educating the uninformed, so that we ALL at some point can become enlightened. THUS, the clear DATE (WHICH INCLUDES TIME!!!) should show the very second that I logged on to each particular address. It is hence SIMPLE to see where we have wasted most of our time and therefore LEARN to avoid those sites (typically American) in future, since they have a common SOURCE (USA land where most people live in wooden huts yet use the most resources).

Now, set that in front of your team of experts around the globe to play with for the next year and come back when you have got the BASICS right!!! I've no idea how ANYONE could even THINK of asking an American something unless they wanted to know if the Crossball Rangers had done well in the SuperBall basket ball rally. J*sus f*cking chr*st get sorted. And from the first message which I had started but was delayed with your complicated sh*te wasting our time....

<There is only ONE way to display the date or time.

2022 09 06 13:26

the rest is trash from usa, which no one needs.

Ask a scientist.

"You must be signed in to add comments" should be written FIRST so that we don't waste our time writing when we have no intention of going through the tedious process of "signing in" when you guys can't even get the DATE right!!!!>

Now this whole message goes into my own records of "dealing with yanks" folder under Firefox and not mozilla, since you don't even have the ability to send us a copy of what we have written for our own convenience. Clearly almost an hour spent on trying to educate at least ONE individual (who perhaps reads this), just one hour of thousands of hours I have spent seeking to get the message across for the past thirty years. Peter Jennings (yes ABC News) was thankful that I informed him and 300 million other Americans of the earthquake back in the late 1980s but that is beyond the scope of this present matter.

I need to access an essential security device that has an address similar to my modem, with numbers and periods only. But Firefox consistently adds either "HTTP" or "HTTPS" to the address, so Firefox says, “Unable to connect.” I am able to access my modem page without Firefox adding anything to the address. The instructions I found (at Support.mozilla.org/en-US/kb/https-only-prefs) say to disable or insert exceptions in the “HTTPS only" option on the “Privacy and Security” section of Firefox Preferences. However, there is NO "HTTPS only" selection in my Preferences (Version 78.150esr). The other suggestion, to “Click the Lock icon in the address bar,” will not work because there is no Lock icon in the address bar with this address. I have "Use the address bar for search. . ." unchecked in the "Search" section of Firefox Preferences. I also tried unchecking “Provide search suggestions,” disabling all of my Firefox extensions, and using “non-private browsing” mode. Safari browser will not connect to this URL either. Help!

I've been using Firefox browser for Facebook and other online purposes for several years. Over much of that time I periodically (several times per week, minimum) get a small pop-up box, usually while I'm on Facebook, which is headed "Apple wants to make changes. Enter your password" The "USERNAME" box shows only my first name, John, (which is my admin password for the laptop) and the "PASSWORD" box is empty. No indication of what changes Apple wants to make, so I've never put my password in, and when I hit "cancel" I have to cancel three times before it goes away, only to show up sometimes within minutes, or sometimes days. Until today I'd not been able to get a diagnosis from Apple, but their help person, after a screen-sharing session today said it doesn't come from Apple and she suggested I contact Firefox Support and ask about it. So I'm asking. The screen shot below shows what it looks like, although I closed Firefox before i took this screen shot, just to see if the box would remain, and obviously, it did. Any thoughts as to whether this is somehow coming from Firefox? Thanks, John Jessup

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlink email is still found on internet and their website.

How do I get the header for my email back on Firefox?

Thank you.

Ron Coulter

Hi

I accidently unistalled firefox on my macbook pro, I had to re install. I had to sign back inot fire fox by creating a new account under robinpegden@icloud,com.

I already had a firefox under this user name. Can you link my old account so I can transfer all book marks saved etc? thank you.

My email address is above

I have received an email requesting that I update my browser before the 31 march 2024 in order to still have access to my Mozilla account.

I wish i could update firefox but my computer and operating system are at least 10 years old. And updating my operating system (to be able to use a newer version of firefox) will create havoc on my computer.

I really like using firefox, I've used it for many years. And it's indeed very practical to be able to sync between my phone firefox browser and on my laptop.

I just wanted to share my disappointment that people like me will no longer be able to use their account and browser properly. Some of us cannot or do not want to update everything all the time and wish to be able to use basic functions of apps/programs they like.

Thank you for this very good product. I'm just sorry I won't be able to use it properly anymore.

If you know of any solution to this problem, I would be very glad to try it.

Thank you

Hi there, Please see attached image of screenshots of searches on Firefox and Chrome. The Firefox search images are incomplete whereas the Chrome images are complete. This has only started happening on Firefox recently. Can you please help me resolve this issue. I have cleared the cache & cookies, restarted my macbook etc but nothing has worked. Thanks in advance, Paul