Firefox supportforum

I can control the number of rows. I can control whether to accept sponsored shortcuts. (I have chosen *not to.) I can control whether I want 1 or more rows to reflect recent activity. (I have chosen *not to.)

Yet until I pin my own preference to *every shortcut, it seems I cannot stop FF from putting "suggestions" in the empty slots, based on nothing but a single web visit.

This is annoying.

Moreover, if I visit several different pages connected to the same site, FF will put them all into shortcuts, with the same icons.

This is possibly even more annoying.

I am coming from Brave. They don't do things like that, although there is obviously a reason I'm giving FF a look.

But I would recommend, heartily, a home page shortcut box in settings that one could click (and actually *mean* something), like: "Don't ever suggest or fill in any shortcuts for any reason. I will handle it, and I don't like correcting your mistaken ideas."

Hi there. I wiped my C Drive and reinstalled windows 11 on my PC. Completely from scratch.

The first few thing I did is download firefox. I believe in the first boot of firefox, I can download things fine, I installed Ublock Origin add-on and a few installers for the app that I need to use. I can't recall when, but after a few reboot, I noticed that Firefox can't download anything, every download link I click on, the download fail instantly, I can't install add-ons as well.

I tried reinstall firefox, changing download folder target, nothing helped.

Can you take a look please? Thank you!

Hi,

example given:

<a alt="bla" onclick="return gtag_report_conversion('mailto:chief@example.com?subject=bla%20bla%20bla&body=more%20bla%20bla');" href="mailto:chief@example.com?subject=bla%20bla%20bla&body=more%20bla%20bla"></a>

works well with Chrome, Edge, Samsung but NOT with Firefox. Without the onclick-Event it works with Firefox too

<a alt="bla" href="mailto:chief@example.com?subject=bla%20bla%20bla&body=more%20bla%20bla"></a>

As the onclick is essential I wonder if there is a fix for the fox?

Thanks in advance, Alex

I don't know if you can help, Miscrosoft is useless so have given up on them. For some days now I've been getting a grey box with red printing appearing repeatedly on my screen, right in the centre. Try as I might I cannot get it to stop. It could have something to do with videos as today it started appearing after I looked at a video on Twitter. I have included a photo of the box Weirdly, I can't take a screen shot of it - it comes up blank and also, the cursor disappears behind the box and is invisible.

If you can't help could you point me to where I might get help please?

Thank you. Jenny

I recently came across a webpage that is made to look like a message from Firefox letting you know you need to update the browser. Where should this be reported? I'm sure this is some malicious download though I have no way of checking.

I have been using Firefox for many years and never had issues. Two days ago, I turned on my HP with Windows 10 and I got a pop up message something about Error Platform 126.0 XUL Runner is not compatible. I could not access Firefox, Google, or the internet. I uninstalled Firefox and reinstalled, but after that, everything runs very slow. Each time I go into a website, it can take up to over a minute to pull up! I cannot even delete email from my Gmail! It's piling up. Downloading can take over an hour! I checked all the trouble shooting forums in Mozilla and tried just about everything. I went back into "About:profile"s and created a new profile. It it did not make any difference. I also did a Firefox refresh. Did not help any. I went back into the profile I had before the XUL error because my bookmarks were there. Still slow. I cleaned out the cache, in both Firefox and my Windows 10. made no difference. I only have three extensions in Firefox. I don't know what else I can do to fix this. Also, my drivers and other software are automatically updated by Windows. My HP is only 2 years old as well. Everything was fine in Firefox until that XUL error message popped up and I had to uninstall and reinstall Firefox. That is when everything became agonizingly slow!

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually have anywhere else. Auto-Backup of firefox seems to be of the same day as the original??? So it loses the data then saves it twice? who designed this? I'm angry, not at firefox/mozilla. angry at myself for putting my trust in the first place. Chromium doesn't sync so it leaves me with chrome FFS. Does someone has a magic wand to recover the lost data? login.json is same day as original so not an option.

I want firefox to open a .ics file in google calendar rather than the "Use Calendar (default). I've already run the script linked here : https://support.mozilla.org/en-US/questions/1196085 to register the webcal protocol handler.

The webcal It shows up in the Settings / Genera / Applications list See attachment "Webcal.jpg.

But earlier in the applications list, there is a "Calendar" entry that only allows me to go to the "Use Calendar (default) or ask or save. See attachment Calendar.jpg

It seems like Firefox uses the Calendar entry before it gets to the webcal entry and so it always opens the default windows calendar application.

Help! How do I get firefox to use the webcal entry and not the calendar entry.

Thank you.

Before the update on April 29 I had no issues with my eBay account on Firefox. Now I am unable to get the pages to work properly. I cannot list any items for sale nor can I change any of my items in my store. Nothing saves and then redirects me to the homepage. eBay is one of my trusted seitz so I have no idea what’s causing this. It’s not eBay because my other accounts work fine on Chrome and on Safari. It happened exactly when the last update happened. And the only way that I can actually get back to the original site is to clear all my cookies and log out and start all over again, only to have the same issues over and over. I don’t know who to contact. I’m losing money in my Business every day because of this so I’m going to have to change my browser unfortunately if I don’t get a solution as soon as possible. Thanks for anyone who can help appreciate it.

If I Close (not Exit) FF and then later Open it, the new Open page is a different size and screen location than when it was last closed (I have to then reposition the page manually).

Is there a ABOUT:CONFIG setting I can can change to stop this?

when i go to my amazon vendor central account i cannot access purchase orders. i get to a blank page that has this code on it:

'),t.close()}();

no idea what that is or why it is happening. then when i go to geminisound.com i keep seeing this in the top part of the website:

"); } else { win._boomrl = function() { bootstrap(); }; if (win.addEventListener) { win.addEventListener("load", win._boomrl, false); } else if (win.attachEvent) { win.attachEvent("onload", win._boomrl); } } doc.close(); } var link = document.createElement("link"); if (link.relList && typeof link.relList.supports === "function" && link.relList.supports("preload") && ("as" in link)) { window.BOOMR.snippetMethod = "p"; link.href = window.BOOMR.url; link.rel = "preload"; link.as = "script"; link.addEventListener("load", promote); link.addEventListener("error", function() { iframeLoader(true); }); setTimeout(function() { if (!promoted) { iframeLoader(true); } }, LOADER_TIMEOUT); BOOMR_lstart = new Date().getTime(); parentNode.appendChild(link); } else { iframeLoader(false); } function boomerangSaveLoadTime(e) { window.BOOMR_onload = (e && e.timeStamp) || new Date().getTime(); } if (window.addEventListener) { window.addEventListener("load", boomerangSaveLoadTime, false); } else if (window.attachEvent) { window.attachEvent("onload", boomerangSaveLoadTime); } if (document.addEventListener) { document.addEventListener("onBoomerangLoaded", function(e) { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); }); } else if (document.attachEvent) { document.attachEvent("onpropertychange", function(e) { if (!e) e=event; if (e.propertyName === "onBoomerangLoaded") { e.detail.BOOMR.init({ ResourceTiming: { enabled: true, trackedResourceTypes: ["script", "img", "css"] }, }); e.detail.BOOMR.t_end = new Date().getTime(); } }); } })();

please help.

Trying to recover from a hard drive crash. Had to buy a new desktop with Windows 11 Pro (looking to be a bad move). I downloaded/updated to Firefox 126.0 (maybe also looking to be a bad move).

Have my last "working" userChrome file (it took me weeks to perfect this to my needs).

I am looking for: C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

but there is no "AppData" folder. And there is no existing userChrome.css file, anywhere!

Is the functionality I am looking for a thing of the past?

Is Firefox not completely supported by Windows 11?

If so, what is the last version of Firefox that will still support userChrome.css?

I added my own shortcuts and deleted all the preset ones (Wikipedia, Twitter, Amazon etc). On deleting the last one of the default ones, the 'Add a shortcut' button has completely disappeared. Is there another way to create a shortcut?

I have pictures that are slanted. Chrome, and Safari don't do this, so I know it is something with Firefox. Every once and awhile Firefox also has little square dots that appear s’ for ‘Firefox’

Hi when i have to download my bios updates i am being forced to use misrosoft edge or chrome none of which i use , so the question is can i use firefox safely thanks . Lee

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all of my add-ons and log back into my favourite sites as my log-in details had disappeared. I got everything back to normal eventually, except for one very important site. I am now no longer able to log on to my bank website to review my accounts. I get an error message on the site saying " Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have never had this problem before. I am able to log on successfully on my tablet, and also via a different browser on my desktop PC. I'm not a tech expert so this is very frustrating. I've tried clearing cookies/cache/data in the settings but no success. I really need to access my bank accounts on my desktop as I find this easier. Hopefully you can help as I don't want to use a different browser.

Best regards Andrew Sambrooks