Firefox supportforum

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

I have a subscription to Global Cycling Network, to which I login using my Google account at https://plus.globalcyclingnetwork.com/login. The login web page has options to login using Google, Facebook, or Apple, but in a normal Firefox window, the buttons for using these logins never appear - I just get a whirling circle where the buttons should appear, and the page never completes loading. If I open the GCN login web page in a private FF window, the buttons appear and I can login without any problem. If I use Firefox Settings to clear all cookies and cached web data, then close and restart Firefox, I still can't login from a normal FF window.

I tried the Edge browser (OS is Windows 11) and login there works without problem

Any suggestions on a fix to get it working on Firefox? FF is presently version 119.0.1.

I am running Firefox 119.0 on Linux and am unable to stream video on many sites. I have tested a few sites, and the only site that actually works for streaming video is YouTube. The others either say 'Source Error' or just load forever.

Things I have tried:

• Accepting cookies (via site exception)

• Turned off Enhanced Tracking Protection for the site that won't stream video

• Turned off pop-up blocker

• Enabled auto-play of video and audio on the site

• Checked for updates of Firefox (but there are none available)

• Launched Firefox in Troubleshooting mode with all extensions and customizations disabled, but this makes no difference

At this point, after doing some online research and trying everything I can think of, I'm really out of ideas.

I would appreciate any suggestions or information anybody has.

Thank you

when i have any of those 2 flags set to true it opens all links i middle click from firefox-view history all the way to left since firefox-view isn't a tab. I'd rather have it force them all to the right by default instead of it thinking i am not in a tab and have no tabs open

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and Linux systems administration. I can and will do whatever (within limits) you need me to do to troubleshoot and resolve this issue, which is otherwise going to cause me to abandon this otherwise excellent browser, perhaps forever. The browser.cache.disk.capacity seems to work, but browser.cache.memory.capacity does not.

Why does firefox not respect the assigned values for browser memory cache (browser.cache.memory.capacity)? Is there anything I can do to limit the memory and processor usage of Firefox and its child processes? Is extension CPU/memory usage constrained by the application values? Is there a way to determine and/or limit the resource usage of extensions?

I have included a number of screenshots documenting its behavior and generated an about:memory report during "normal use". After configuring a number of system variables, I then attempted to determine its resource usage under heavy load.

Open the browser with a couple 2, 3 tabs: ~1GB memory usage Use the browser as "normal" (dozens tabs): ~2GB memory usage Open 100+ tabs from history: The CPU and memory resource usage increases until it consumes all available system resources despite configured values. After killing and restarting the process, the tabs have invisible titles in the extension and browser, and must be closed using Ctrl+W until only a few remain after which the browser can be used normally and again consumes ~1GB.

While I understand "just don't open so many tabs", under some circumstances such as poorly written websites, bugs, etc, even single sites may attempt to claim excessive resources. I sometimes run VMs and such on this machine and in order to retain a responsive system, cannot have applications consuming all of the available resources. I have found one proposed solution that uses an external application, is this the only way?

I am open to allowing Firefox to utilize more of the SSD storage (the 1GB limit was imposed for testing) and would be fine with increased slowness due to disk cache or refetching internetworked resources. However, none of the settings I have changed or attempts I have made appear to be able to limit the memory usage in any way. Additional included screenshots are linked above instead of as attachments due to number. I can share or generate additional reports to assist in troubleshooting.

Thank you! JackD

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

I'd like to turn off the recommended articles that I see when opening new tabs. I find them to be quite bothersome, and the link pocket provides to learn more about this features a nonexistent article on how to disable these recommendations. Could you help me disable these?

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was looks like a new account. How can i restore my old data. My old PC was already formatted.

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blocking me. It works fine on Chrome. Do I have to switch to Chrome permanently?

Brian.

So I have 2 screens. I put Youtube tutorials in my rightmost screen and have unreal engine open in my leftmost screen. I use my keyboard keys to pause the videos so I can type stuff or make changes as I follow along tutorials. Each and every time I hit pause/play this popup appears in the top-left of my leftmost screen showing a picture of the video that I have open (why this redundancy....I have it full screen already on screen), it shows a huge title of the vid (again with the redundancy I don't need another title of a vid that I am watching to keep appearing), it shows a rewind/play/fast forward which is really really poorly thought out.........we have those keys on our keyboard this just is more stuff blocking our view. All of these things block out the top left stuff in my window (file/edit/asset/window/tools/help)...its so large it blocks out all tabs open in this window...its so large it even blocks out part of my viewport and other areas in that vicinity. Now all of these things it blocks out are important and I need to use them. When I pause vid I am immediately needing to use things in this space. This pop up however just sits there...you can't click it or do anything to get rid of it...it provides NO useful info...it forces you to keep stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...Yes this is exactly how it feels when using it.

Then you turn it off using the solution: media.hardwaremediakeys.enabled = false and your buttons also stop working. So now you cannot pause/play without mousing off screen to YouTube and manually restarting.

So my first and most important question is how to HIDE not disable the use of the buttons associated with this.

My second question that I really want to put in all caps with expletives and maybe copy and paste the question like 5000000 times so that the amount of frustration this causes on a constant basis with every workflow that I need to use vids as part of it...is WHYYYYY?!?!?!

Ait now that last bit was for flair but I'm not even really joking with that one.

Hello! Since updating to the last version (119.0.1), Firefox started keeping my open tabs between sessions. This is a behavior I don't want, and the only solution that I found told me to enable "clear history on close", however that is also not ideal, because I don't want to clear my history. The "Open previous windows and tabs" setting is off and my homepage is set to Firefox Default. I don't know where else to look for such a setting, except in the about:config, but even there I'm not sure which one is causing the issue. Any assistance would be appreciated.

Windows 10 Pro 21H2, Firefox 119.0.1

A tab for the Etsy website automatically appears every time FF starts up. How to stop this?

Just began after using the site a couple of times, but I did not indicate or click a setting on the Etsy site to ask for this.

All solution suggestions seem to be for pop-up ads, and don't work to block a website. Is there a way to block this?

Hello,

For the past couple of months I have been experiences tab crashes every day when watching a specific streaming service called wowtv, all my other tabs are fine and work flawlessly. Additionally, after restoring the tab or opening it anew it works again for the next few hours until the next crash occurs. Netflix, disney+ and others work fine as well. So far I have tried reinstalling firefox as well as try other browsers where said issue doesn't occur. I sadly don't have the error message or anything but the video freezes just before crashing, neither closing all tabs 'nor trying an older firefox version fixed it for me.

With regards,

Marcinathi

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems.

• Search is being prioritized over options in my history. I have the separate search box, if I wanted to search I would use it. If I type a single character I want the most common result from my history to be the result of hitting tab.
• I've noticed recently that I'm getting sponsored results even though I have them disabled. It's somewhat inconsistent, and I've only noticed it in one of my profiles. Specifically I am used to "w <tab>" taking me to weather.gov but I'm getting sponsored results for AccuWeather. I clicked the "feedback -> not interested" button but this is concerning that Firefox is ignoring preferences and there's a pattern of sending data to Google and AccuWeather despite me configuring the browser not to.