Firefox supportforum

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Is there any way I can completely disable horizontal scrolling? I'm using a laptop with a trackpoint (lenovo x230, Windows 10) and it's not terribly accurate, which means scrolling whilst a youtube video is going often makes it track backwards or forwards, and another website I use uses a horizontal click to send me to the next page, which sucks. I would prefer to just be able to disable it entirely. Thanks!

I swear to god I used to have it disabled, just need to work out how again.

I expect the back button to return to the previous page visited, but too often the button either doesn't respond at all or a right click is required to view the page history. Is there something I need to do get the original function of the back button that I thought was universal in most browsers?

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only goes thru the internal speaker no matter which audio output device I select. Is there some setting I need to fix so that Firefox will speak to bluetooth devices?

Getting unreadable text when website is using a font that isn't installed (see attached screenshot). When I view the source in developer tools it uses Roboto (which I haven't installed).

On my Mac, I have tried other browsers (Chrome and Safari) and they work fine. I have also tried this website with Firefox on Windows and it also works fine.

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Hi,

I have for some time (over a year) been using a remote server as a SOCKS5 proxy for Firefox so I can bypass my local ISPs filtering.

The proxy connection is setup using an SSH tunnel like this:

ssh -D 8080 -q -C -N -f root@<remote server> That sets up port 8080 on my local machine to listen for connections which will be forwarded to ssh on the remote server acts as aSOCKS4/SOCKS5 proxy.

    -D [bind_address:]port
            Specifies a local “dynamic” application-level port forwarding.  This works by allocating a socket
            to listen to port on the local side, optionally bound to the specified bind_address.  Whenever a
            connection is made to this port, the connection is forwarded over the secure channel, and the
            application protocol is then used to determine where to connect to from the remote machine. 
            Currently the SOCKS4 and SOCKS5 protocols are supported, and ssh will act as a SOCKS
            server. 

Tried it today and it doesn't work any more. I've attached a picture of my Firefox Proxy settings and a picture of the Firefox version I am currently running. plus a picture of the error I get when I try to access the BBC website using Firefox via the proxy.

I've tried all combinations of "Proxy DNS when using SOCKS v5" and "Enable DNS over HTTPS" with no effect. I've also tried it from "Troubleshooting Mode" and the same thing happens.

I also tried accessing https://www.bbc.co.uk through the same proxy by using the command:

curl --silent --location --socks5 localhost:8080 https://www.bbc.co.uk

and it worked perfectly.

I'd be grateful if you could have a look at it and let me know what is wrong.

Thanks, Alan

I am making a web page (in Dreamweaver) for a meeting and I have certain things in bold. In Firefox, the bold (<b></b>) does not show. Bold shows up on my pages on Chrome and on Microsoft edge. I've also tried the <strong> tag, but that doesn't work either. The font family for the pages is sans-serf. I really need this to show on most browsers.

Hello there; I had installed the "savefrom.net" extension. This extension automatically generated the website address to the "bookmarks toolbar". I deleted the extension and deleted the shortcut as well. But when the bookmarked website shortcut "firefox" is closed and reopened, it adds itself to the bookmarks toolbar again. No matter what I did, it didn't work. I don't want to delete Firefox completely and reinstall it. Because there are too many shortcuts and data that I use all the time. How do you think I can solve this problem?

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcuts? Unlike related support messages I've read, my bookmarks and bookmarks toolbar are unaffected.

These shortcuts (about 16 of them) took quite a while to accumulate, and it is frustrating to see that they can just simply disappear like that.

I am running Firefox 108.0.2 (64-bit) on Windows 10).

I have renewed my driver's license online and am ready to print the temporary version; however, when I click Print, I am told that I need to allow popups. I have no idea how to do this. I need help ASAP!

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

I never use the 'Bookmark this page' button in the location bar. Meanwhile it takes precious real estate in the small location bar (I have many extension buttons in the toolbar). Is there a way to hide or disable this button?

I recently installed windows on a new solid state hard drive, and did a fresh install of firefox, but I forgot to manually backup my bookmarks. The old install is still on the old windows hard drive, is there a way for me to move them onto the new install? I'd prefer to not have to rebuild the whole list from scratch!

How are my bookmarks stored when synced between devices? Are my bookmarks encrypted as well as my passwords/credit card info? This is from the Mozilla page regarding encryption:

"Your encryption key remains a secret, only known to you and your authorized devices." and "We store your encrypted data on our servers so we can’t read it."

I just wanted to make sure this also applies to bookmarks before I import all of mine.

Thanks for any help!

Firefox hangs for 5 seconds between every type of download between the "Ok" of the "Save As.." dialog and the actual download of the file.

Any ideas how to resolve the issue or troubleshooting tips?

I'm currently using Firefox 108.0.2 (64-bit) on Windows 10 Pro 22H2

Thanks!

In YouTube have some videos, which name seems not correct.

In Firefox settings -> allow sites use their own fonts = enabled uBlock Origin -> no-remote-fonts = disabled gfx.down -> gfx.downloadable_fonts.enabled = true/false (doesn't matter, nothing changes) Stylus -> enabled/disabled (doesn't matter, nothing changes) To Google Translate -> enabled/disabled (doesn't matter, nothing changes)

With Alt -> Page Style -> Without style hieroglyphs still don't show correct

OS: arch Firefox: 108.0.2 64

All of a sudden, Yahoo email is not signing on Firefox on Windows 11. It is working on other browsers on the same computer, and even on Firefox on the Mac computer that is running the Windows 11. I tried all possible solutions but to no avail.

1) Cleared all cached data and cookies 2) Refreshed FF 3) Completely uninstalled FF and deleted the profile folder and reinstalled a fresh copy 4) Disabled all add-ons and extensions. 5) Private window

I am stuck at " Uh-oh... We can’t sign you in right now. Please try again in a while" every time I try to sign in. I get (https://login.yahoo.com/account/challenge/fail) instead of (https://login.yahoo.com/account/challenge/password).

Any suggestions?

Thank you