Can someone please assist with a support email or chat function, this support page is overcomplicated and ends in a loop.
Thanks
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{
"name": "GPU_PROCESS",
"description": "GPU Process",
"status": "blocked",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "blocked",
"message": "Safe-mode is enabled"
}
]
},
{
"name": "WEBRENDER",
"description": "WebRender",
"status": "unavailable-in-safe-mode",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable-in-safe-mode",
"message": "Safe-mode is enabled"
}
]
},
{
"name": "WEBRENDER_QUALIFIED",
"description": "WebRender qualified",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "WEBRENDER_COMPOSITOR",
"description": "WebRender native compositor",
"status": "unavailable",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable",
"message": "No DirectComposition usage"
}
]
},
{
"name": "WEBRENDER_PARTIAL",
"description": "WebRender partial present",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "WEBRENDER_SHADER_CACHE",
"description": "WebRender shader disk cache",
"status": "unavailable",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable",
"message": "WebRender disabled"
}
]
},
{
"name": "WEBRENDER_OPTIMIZED_SHADERS",
"description": "WebRender optimized shaders",
"status": "unavailable",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable",
"message": "WebRender disabled"
}
]
},
{
"name": "WEBRENDER_ANGLE",
"description": "WebRender ANGLE",
"status": "unavailable-no-angle",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable-no-angle",
"message": "ANGLE is disabled"
}
]
},
{
"name": "WEBRENDER_DCOMP_PRESENT",
"description": "WebRender DirectComposition",
"status": "unavailable",
"log": [
{
"type": "default",
"status": "available"
},
{
"type": "runtime",
"status": "unavailable",
"message": "Requires ANGLE"
}
]
},
{
"name": "WEBRENDER_SOFTWARE",
"description": "WebRender software fallback",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
},
{
"name": "WEBGPU",
"description": "WebGPU",
"status": "blocked",
"log": [
{
"type": "default",
"status": "disabled",
"message": "Disabled by default"
},
{
"type": "runtime",
"status": "blocked",
"message": "WebGPU can only be enabled in nightly"
}
]
},
{
"name": "WINDOW_OCCLUSION",
"description": "WINDOW_OCCLUSION",
"status": "available",
"log": [
{
"type": "default",
"status": "available"
}
]
}
],
"fallbacks": []
},
"crashGuards": []
},
"experimentalFeatures": [
[
"experimental-features-abouthome-startup-cache",
"browser.startup.homepage.abouthome_cache.enabled",
false
],
[
"experimental-features-cookie-samesite-lax-by-default2",
"network.cookie.sameSite.laxByDefault",
false
],
[
"experimental-features-cookie-samesite-none-requires-secure2",
"network.cookie.sameSite.noneRequiresSecure",
false
],
[
"experimental-features-cookie-samesite-schemeful",
"network.cookie.sameSite.schemeful",
false
],
[
"experimental-features-css-constructable-stylesheets",
"layout.css.constructable-stylesheets.enabled",
false
],
[
"experimental-features-css-masonry2",
"layout.css.grid-template-masonry-value.enabled",
false
],
[
"experimental-features-devtools-compatibility-panel",
"devtools.inspector.compatibility.enabled",
true
],
[
"experimental-features-devtools-serviceworker-debugger-support",
"devtools.debugger.features.windowless-service-workers",
false
],
[
"experimental-features-firefox-100",
"general.useragent.forceVersion100",
false
],
[
"experimental-features-media-jxl",
"image.jxl.enabled",
false
],
[
"experimental-features-ime-search",
"browser.urlbar.keepPanelOpenDuringImeComposition",
false
],
[
"experimental-features-web-gpu2",
"dom.webgpu.enabled",
false
],
[
"experimental-features-webrtc-global-mute-toggles",
"privacy.webrtc.globalMuteToggles",
false
]
],
"addons": [
{
"name": "Add-ons Search Detection",
"type": "extension",
"version": "2.0.0",
"isActive": true,
"id": "addons-search-detection@mozilla.com"
},
{
"name": "Amazon.com",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "amazondotcom@search.mozilla.org"
},
{
"name": "Bing",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "bing@search.mozilla.org"
},
{
"name": "DuckDuckGo",
"type": "extension",
"version": "1.1",
"isActive": true,
"id": "ddg@search.mozilla.org"
},
{
"name": "eBay",
"type": "extension",
"version": "1.3",
"isActive": true,
"id": "ebay@search.mozilla.org"
},
{
"name": "Google",
"type": "extension",
"version": "1.2",
"isActive": true,
"id": "google@search.mozilla.org"
},
{
"name": "Wikipedia (en)",
"type": "extension",
"version": "1.1",
"isActive": true,
"id": "wikipedia@search.mozilla.org"
},
{
"name": "Amazon Assistant",
"type": "extension",
"version": "10.2103.25.10303",
"isActive": false,
"id": "abb@amazon.com"
},
{
"name": "Capital One Shopping: Online Coupon Tool",
"type": "extension",
"version": "0.1.1043",
"isActive": false,
"id": "{aff8af88-06a9-4eee-b383-3af08c47b8c8}"
},
{
"name": "Dashlane",
"type": "extension",
"version": "6.2148.3",
"isActive": false,
"id": "jetpack-extension@dashlane.com"
},
{
"name": "DuckDuckGo Privacy Essentials",
"type": "extension",
"version": "2022.4.26",
"isActive": false,
"id": "jid1-ZAdIEUB7XOzOJw@jetpack"
},
{
"name": "Firefox Private Network",
"type": "extension",
"version": "24",
"isActive": false,
"id": "secure-proxy@mozilla.com"
},
{
"name": "Firefox Relay",
"type": "extension",
"version": "2.3.4",
"isActive": false,
"id": "private-relay@firefox.com"
},
{
"name": "Grammarly for Firefox",
"type": "extension",
"version": "8.897.0",
"isActive": false,
"id": "87677a2c52b84ad3a151a4a72f5bd3c4@jetpack"
},
{
"name": "Pulse SMS Extension",
"type": "extension",
"version": "2.1.4",
"isActive": false,
"id": "{085bef48-0484-467c-9112-5689bfc33b83}"
},
{
"name": "Translate Web Pages",
"type": "extension",
"version": "9.4.2",
"isActive": false,
"id": "{036a55b4-5e72-4d05-a06c-cba2dfcc134a}"
}
],
"features": [
{
"name": "DoH Roll-Out",
"version": "2.0.0",
"id": "doh-rollout@mozilla.org"
},
{
"name": "Firefox Screenshots",
"version": "39.0.1",
"id": "screenshots@mozilla.org"
},
{
"name": "Form Autofill",
"version": "1.0.1",
"id": "formautofill@mozilla.org"
},
{
"name": "Picture-In-Picture",
"version": "1.0.0",
"id": "pictureinpicture@mozilla.org"
},
{
"name": "Web Compatibility Interventions",
"version": "31.0.0",
"id": "webcompat@mozilla.org"
},
{
"name": "WebCompat Reporter",
"version": "1.4.2",
"id": "webcompat-reporter@mozilla.org"
}
],
"application": {
"name": "Firefox",
"osVersion": "Windows_NT 10.0 22000",
"version": "99.0.1",
"buildID": "20220411174855",
"distributionID": "",
"userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:99.0) Gecko/20100101 Firefox/99.0",
"safeMode": true,
"updateChannel": "release",
"supportURL": "https://support.mozilla.org/1/firefox/99.0.1/WINNT/en-US/",
"osTheme": "",
"numTotalWindows": 1,
"numFissionWindows": 0,
"numRemoteWindows": 1,
"launcherProcessState": 0,
"fissionAutoStart": false,
"fissionDecisionStatus": "disabledBySafeMode",
"remoteAutoStart": true,
"policiesStatus": 0,
"keyLocationServiceGoogleFound": true,
"keySafebrowsingGoogleFound": true,
"keyMozillaFound": true
},
"normandy": {
"addonStudies": [],
"prefRollouts": [],
"prefStudies": [],
"nimbusExperiments": [],
"nimbusRollouts": []
}
}
verification code for sign-in sent to deleted account- need code sent to cell phone
I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . Fr… (læs mere)
I'm uploading changed webpages to the internet on a daily basis, using Firefox. I'm Using Firefox version 100.0 now and I have discoverd a problem with version 100.0 . From Firefox version 99.01 and downwards, this problem never existed before. The refresh button in Firefox 100.0 ( Ctrl+R ) no longer works good anymore! Sometimes it works good, the other time it's not working correct anymore, you will not see the latest uploaded webpage on the internet. The only solution to this problem is bij closing Firefox and restarting it. Only then you will see the latest uploaded webpage on the internet. Please have a serious look at this annoying problem in version 100.0. This problem can only be discoverd by people who are uploading new webpages to the internet, not bij the regular internet-users/visitors.
Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. T… (læs mere)
Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?
I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that w… (læs mere)
I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.
Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.
Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.
So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.
I have thought about rolling back to FF 110.0.1, and suppressing the update check.
OS: Windows 10 64-bit Firefox: 111.0 64-bit
I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". … (læs mere)
I have download set to always ask and consequently always get the, "What should Firefox do with this file?" dialogue box. 9 times out of 10 I choose, "Open with ... ". 10 times out of 10 Firefox also downloads the file. How can I stop FireFox downloading files I don't want ?
I keep deleting program Google4 from my computer, and Firefox brings it back.
Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website… (læs mere)
Hi and thanks for your good app The following website is not loaded in the Mozilla version, but it is easily loaded in EDGE How can I open this site with Mozilla? website : https://app.setareyek.ir/
Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome … (læs mere)
Hi - I have an affiliate marketing business which uses deeplinks to take my visitors to specific product pages on third party websites. These work fine in Google Chrome but on Firefox the deeplink goes to the website homepage only. Does anyone know what I can do about this? thanks Gina
How to delete key3.db in https://kb.mozillazine.org/Profile_folder_-_Firefox#Files ?? I don't know how to delete files pls answer...I want to delete master password.… (læs mere)
How to delete key3.db in https://kb.mozillazine.org/Profile_folder_-_Firefox#Files ?? I don't know how to delete files pls answer...I want to delete master password...
im afraid to download anything. i should not have to download firefox browser, i have been using this acct for years. i tried to update ccleaner last nite and windows def… (læs mere)
im afraid to download anything. i should not have to download firefox browser, i have been using this acct for years. i tried to update ccleaner last nite and windows defender caught a trojan but removed it right away all other places i have been were fine today what happened to my firefox and duckduck go etc
Here is my code: <html> <head> <meta charset="utf-8"> <style> .fullCard, .lowerHalfCard, .upperHalfCard, .fullCard-after, .l… (læs mere)
Here is my code:
<html>
<head>
<meta charset="utf-8">
<style>
.fullCard,
.lowerHalfCard,
.upperHalfCard,
.fullCard-after,
.lowerHalfCard-after,
.upperHalfCard-after {
background-color: inherit;
border-radius: 10px;
height: 100%;
width: 100%;
position: absolute;
align-items: center;
display: flex;
justify-content: center;
vertical-align:middle;
}
.fullCard-after::after,
.upperHalfCard-after::after{
content: "";
display: block;
position: absolute;
height: 4px;
background-color: inherit;
width: 100%;
top: calc(50% - 2px);
}
.lowerHalfCard-after::after{
content: "";
display: block;
position: absolute;
height: 4px;
background-color: inherit;
width: 100%;
top: calc(50% - 2px);
}
.lowerHalfCard,
.lowerHalfCard-after{
clip-path: polygon(0% 50%, 100% 50%, 100% 100%, 0% 100%);
}
.upperHalfCard,
.upperHalfCard-after{
clip-path: polygon(0% 0%, 100% 0%, 100% 50%, 0% 50%);
}
.splitFlap {
background-color:black;
box-sizing: border-box;
border-radius: 10px;
width: 100px;
height: 150px;
position: relative;
}
.rotate0to90 {
animation-name: r0to90;
}
.rotate90to0 {
animation-name: r90to0;
}
.rotate0to_90 {
animation-name: r0to_90;
}
.rotate_90to0 {
animation-name: r_90to0;
}
.rotate0to90,
.rotate90to0,
.rotate0to_90,
.rotate_90to0 {
animation-duration: 0.3s;
animation-fill-mode: forwards;
}
@keyframes r0to90 {
from {
transform:rotateX(0deg);
}
to {
transform: rotateX(90deg);
}
}
@keyframes r90to0 {
from {
transform: rotateX(90deg);
}
to {
transform: rotateX(0deg);
}
}
@keyframes r0to_90 {
from {
transform: rotateX(0deg);
}
to {
transform: rotateX(-90deg);
}
}
@keyframes r_90to0 {
from {
transform: rotateX(-90deg);
}
to {
transform: rotateX(0deg);
}
}
.transform0to_90 {
transform: rotateX(-90deg);
}
.transform0to90 {
transform: rotateX(90deg);
}
.hide{
display:none
}
.zIndex2 {
z-index: 2;
}
.zIndex4 {
z-index: 4;
}
.zIndex10 {
z-index: 10;
}
.blue{
background-color: blue
}
.green{
background-color: green
}
.red{
background-color: red
}
.orange{
background-color: orange
}
</style>
<script>
let baseDiv,lowerDiv,middleDiv,upperDiv;
document.addEventListener("DOMContentLoaded",()=>{
baseDiv=document.getElementById("base");
lowerDiv=document.getElementById("lower");
middleDiv=document.getElementById("middle");
upperDiv=document.getElementById("upper");
});
let backward=()=>{
middleDiv.innerHTML=baseDiv.innerHTML;
lowerDiv.classList.add("rotate0to90");
middleDiv.className="upperHalfCard-after transform0to_90 zIndex4";
}
let forward=()=>{
middleDiv.innerHTML=baseDiv.innerHTML;
upperDiv.classList.add("rotate0to_90");
middleDiv.className="lowerHalfCard-after transform0to90 zIndex4";
}
let upperHandler=()=>{
middleDiv.classList.add("rotate90to0");
upperDiv.classList.replace("zIndex4","zIndex2");
}
let lowerHandler=()=>{
lowerDiv.classList.replace("zIndex4","zIndex2");
middleDiv.classList.add("rotate_90to0");
}
let middleHandler=()=>{
upperDiv.innerHTML=baseDiv.innerHTML;
lowerDiv.innerHTML=baseDiv.innerHTML;
middleDiv.className="hide";
upperDiv.className="upperHalfCard-after zIndex4";
lowerDiv.className="lowerHalfCard-after zIndex2";
}
</script>
</head>
<body>
<div class="splitFlap">
<div
id="base"
class="fullCard-after zIndex2">
<img src="img/1_100.png">
</div>
<div
class="upperHalfCard-after zIndex4"
id="upper"
onAnimationEnd="upperHandler()">
<img src="img/0_100.png">
</div>
<div
id="middle"
class="hide"
onAnimationEnd="middleHandler()">
</div>
<div
class="lowerHalfCard-after zIndex2"
id="lower"
onAnimationEnd="lowerHandler()">
<img src="img/0_100.png">
</div>
</div>
<p>
<button onClick="forward()">
+
</button>
<button onClick="backward()">
-
</button>
<button onClick="setHinge()">Set Hinge</button>
</p>
</body>
</html>
I am creating a split-flap. It works fine in Chrome, but in firefox, during the second rotation period, it is not smooth as in chrome. How can I fix it?
Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown sudde… (læs mere)
Why is firefox automatically downloading strange files I've never seen before? (MEUIVFJ-.htm and 3tHMwYhc) They look a little untrustworthy. My download dropdown suddenly showed me that one had been downloaded, and then a while later the other one was downloaded. Are these actual Mozilla files? Or are they some kind of scam/trojan/spyware? I just realized that two were downloaded last month as well.
Firefox keeps disabling addons randomly, some of them are made by mozilla even. I am getting them from the official addon site so they shouldn't be illegitimate ones. Let… (læs mere)
Firefox keeps disabling addons randomly, some of them are made by mozilla even. I am getting them from the official addon site so they shouldn't be illegitimate ones. Let me know what information about my install I can give to help.
OS version: windows 22000.593
Firefox version: 99.0.1 (64-bit)
Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with of… (læs mere)
Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with official Mozilla infrastructure and I suspect this is a malicious domain.
Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (læs mere)
Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.
I was not able to login into my Salesfoce Browser using the Security Key I received the below image error. Kindly please help.
Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bil… (læs mere)
Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald
You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save an… (læs mere)
You actually have an egregious error in your install procedure/program. 1) you fail to tell folks/warn them close down i) FF when installing the update and/or ii) save and delete all open sites in the FF being upgraded. 2) there is a failure to TELL us reboot FF after the install.
Doing research and writing all day long as I do, I actually hold a number of reference sites open in FF as I work.
My friend who happens to understand all this computer stuff tells me that the open sites on my FF is what impeded the successful install . . . .
The other grumble I have with you-all is that it has taken me too much time to try and find a way to respond to you with the information needed to solve this problem for the FF community . . . .
I am a paying/donator to FF . . . and I must tell you I am beyond disappointed by all this dropped ball on sensible communications practice!
Roger