Firefox supportforum

1. Whenever I boot my laptop, FIrefox is always downloading an update and it is always the same version i.e. 91.0a1 (2021-07-06) (64-bit)

2. I do not know if it is yyyy.mm.dd or yyyy.dd.mm

I am following all the instructions. It has continued to fail for the past year. I've uninstalled ff and reinstalled ff. I've tried creating new profiles. I can import everything into Chrome or from Chrome to MSE, but NOTHING will import into ff from any other browser.

I am using Pop OS, which is based off of Ubuntu.

Somehow I did something, and it made the icon disappear for Firefox. I figured I could easily search the internet and find a simple solution.

I temporarily fixed it last night, but here it is missing again.

I could upload a picture, but I don't see what difference that would make. The dock at the bottom has a spot for firefox, but no icon, literally an empty spot, In the application menu it is a blank spot with Firefox worded underneath.

I have uninstalled, reinstalled, purged, deleted the application data in my user folder..

Just annoying. not a huge problem.

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Yesterday when I installed the 96.0 update it has forced my background color into a dark grey and ignores the background color setting. I would like to know if there is a setting, add on or update that can return this to normal. The theme I am using has not been updated in 2 years so I am fairly sure the update has caused this.

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch.

But lately, if I launch Firefox while a profile is already open, it just opens a new window in the current profile. The only way I can get Profile Manager is by typing firefox.exe --profilemanager.

For the record, I don't have this option enabled: Use the selected profile without asking at startup.

I've had this happen twice now. Getting a new PC and wanting to transfer my bookmarks from old to new. I have had bookmarks on the old computer arranged in order of priority from left to right on my bookmarks bar. Did the export to create a HTML file and saved it so that I could import to new Firefox browser on new computer. So far so good. However, when setting up new browser and importing my bookmarks from the HTML file, it just creates a single folder on the new browser's bookmarks bar, instead of spreading my bookmarks out on the new bookmarks bar as it should. The bookmarks in the imported folder are still in the order I want, but to get them as individual items on the bookmarks bar, it seems I'd have to drag and drop them one by one to the new bookmarks bar. Solution please?

I got a bug, or a hack, or a virus that corrupted my FIREFOX so had to uninstall and re-install.

Have got most of it fixed except I can't get the BOOKMARK "BAR" to display [see pic attached].

If I select "Bookmark" on the top bar, it opens the bookmark window but I want it where it has been for over a decade, between HISTORY AND TOOLS.

I downloaded the current rel 86. My first FIREFOX copy was ~2004/2005 ver 1.0.

I'm trying to import logins and passwords from my old computer to the new one. It showed up as a JSON file and I converted it to CSV, but can't load it onto Mozilla. The "how-to" article says the Import From Files option had a bug and now what can I do?

The installation of Nightly caused major problems in Firefox. (Windows 10 PC) I want BOTH Nightly and Firefox on my computer; however my Firefox profile became corrupted in the process. Things like: the Bookmarks not appearing despite all the settings for them being correct; Firefox crashing when importing bookmarks. Fed up, I decided I wanted a completely new installation of Firefox. I could use my sync to my Firefox account to get most of what I needed back easily... I thought. I don't want to detail every step, they are too many. The important part, I think, is this. Installing Firefox, I need for it to create a new profile. Beause the old one had NUMEROUS corruptions, I got rid of it, thinking that Firefox can create a new profile when installing the software from scratch. But guess what? It will not do that. THE PROBLEM is that Nightly and Firefox share the same Roaming/Profiles folder, which means that the .ini files contain references to BOTH profiles in a single file. Profiles.ini contains both. Installs.ini contains references to both. If I delete - or try to alter the contents of - either .ini file, then Nightly loses its profile as well. I have restored those two files to where Nightly now starts up normally, thank god. But there is NOTHING I can do so far to get the new installation of Firefox to start up without trying to find the now missing profile which was corrputed to the point that it was more trouble than it was worth. It used to be possible to install Firefox and make whatever fixes were necessary before starting up the browser. Now it is not; it starts up automatically, or not at all. WHY is the setup designed this way? Really large error on the part of Mozilla developers to put the profiles info and installs info into the same file, so that upon uninstalling Firefox, you must either find the old corrupt profile again, or start from scratch with BOTH Nightly and Firefox. We waste SO MANY HOURS trying to work around the careless / thoughtless things that developers do! Please can someone help me? For now I have Nightly, but it looks like I will never have Firefox again after using it and its ancestors for 25 years. Thanks in advance!

Hello,

Just wondering how do I update my FireFox Windows Store version, it's still in 94, it's needs to be on 95. Do I update through the about FireFox or the store?

Thanks,

Shawn

So yesterday I got a new computer and downloaded Firefox to be my default browser. It worked fine the first few hours -- I was able to log into my account, set up my extensions, and use the browser as intended. A few hours in, though, it completely crashed on me. I am unable to go to new websites, refresh a page, open bookmarks, log in to my Firefox account, or even open settings; the home screen also doesn't load when I open a new tab. Literally the only thing I can do is freeze the Bookmarks Toolbar and customize the Toolbar. I tried closing and reopening, refreshing/resetting the browser, restarting my computer, going into Troubleshoot mode, deleting and redownloading the application, but nothing is working. I have no trouble with Firefox on my previous computer or my phone, and Edge is working fine on this computer. I don't know what to do anymore. Any help would be much appreciated.

Hello,

I've set up Firefox to ask before updating, so I was taken aback by the fact that today, an update was automatically installed without Firefox asking me... (I was updated from 97.x to 98.0)

It is especially frustrating, as the mandatory "Restart" screen is broken when using several profiles, at least under Debian.

Let me know if you need more information.

Best regards,

Adonis

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

I'm using Firefox 78.0.2 and i keep getting notices to upgrade. But the last time I upgraded, Firefox changed the locations of my tabs from below the address bar to above the address bar and also changed the behavior of the address bar. It took me a couple of weeks to find the answers and get things back the way they were. I don't want to upgrade Firefox because I have no idea what it might change this time. Is there a way to keep Firefox from sending me upgrade notices when I don't want them?