Viser spørgsmål med mærket: Vis alle spørgsmål
  • Løst

Upgrade issue for 78.0.2

Dear Colleague, I am on a Surface Pro 3 running Windows 10 64-bit. I have been running Firefox for 15 years without a problem. So, I saw that there was an upgrade … (læs mere)

Dear Colleague,

  I am on a Surface Pro 3 running Windows 10 64-bit.     I have been running Firefox for 15 years without a problem. So,  I saw that there was an upgrade to Firefox, and I downloaded it and started installing.    I have completed this process many times in the past.
  When I started running the upgrade, I received the following error,  XUI Runner window that says  "Error Platform version '78.0.2' is not compatible with minVersion>=78.0.1 maxVersion <=78.0.1.  I checked the wiki and the bug list but did not see any bugs.    
  I have not uninstalled and reinstalled yet because I do not want to lose my bookmarks, history, etc. if I can help it.  
  Any help would be appreciated.

Thank you Marj

Asked by mgarrean 1 dag siden

Answered by mgarrean 1 dag siden

  • Løst
  • Arkiveret

Have had Firefox Aurora a couple weeks. worked very well. Now, will not update, and also unable to download latest version

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest… (læs mere)

Had Aurora about 6 weeks, Firefox Aurora about 2 weeks and was working very well. Then starting about a few days ago, unable to update and also unable to download latest version from the your site.

Only other browser I use is Opera. won't use Chrome, or Explorer. Firefox is no better, and Firefox works on my system, no better and I like being on Aurora and getting latest ....until now..since it won't update.

Again, I only use Opera and Firefox Aurora, no other browsers. Was going to try Safari, but the agreement language for Windows PC's from Apple, was very user unfriendly.

Asked by firefoxlousy 5 år siden

Answered by James 5 år siden

  • Løst
  • Arkiveret

"Update could not be installed. Make sure there is not another instance of Firefox. Restart and try again." Again

Started w/FF 29 something.on Win XP (Home) SP3 Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other us… (læs mere)

Started w/FF 29 something.on Win XP (Home) SP3

Verified w/Task manager and PS that there is no other instance of FF. Occurs only in my profile, administrator and other users do not get this message.

The fix I used last time (uninstalling completely and reinstalling in Safe Mode) ***did not work in this instance***.

Firefox now version 33.1.1, all seems up to date but I still get that message. When I open Help > About it says I am at version 33.1.1 and to restart to upgrade...

Any ideas greatly appreciated.

Asked by sprytely 5 år siden

Answered by sprytely 5 år siden

  • Låst
  • Arkiveret

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ?

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ? i did manually using… (læs mere)

i am using cent os 6.5 with firefox 31.1.0 ..Now i am facing big problem for adding flash palyer in firefox browser.So how to install flash player ? i did manually using RPM package ..but not supported in firefox ...i tried all possibilities using forums ..

Asked by Manbumihu Manavan 5 år siden

Last reply by James 5 år siden

  • Løst
  • Arkiveret

Asks to install jave continually

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run &… (læs mere)

Click on a web that needs java ... get the popup - activate plugin ... I agree Then it says Plugin out of date and takes me to Oracle site and downloads installer Run & install .... Start browser again .... go to site Tells me plugin is needed - install plugin ... I select yes Then get popup to 'run java runtime environment' I accept Then I get popup 'plugin not available' do I want manual install I select yes and it takes back to Oracle web site and it starts all over again.

Keeps going around the loop.

This is on PC version W64 sp1 Firefox ver 34.0.5

Asked by sargan 5 år siden

Answered by FredMcD 5 år siden

  • Løst
  • Arkiveret

Is there any possible way to speak to a person about fixing my firefox browser? It will not open and I do not want to lose the information stored there.

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would … (læs mere)

My firefox browser will not open, so I can not try most of the solutions recommended. I do not want to lose stored information such as bookmarks and pass codes so would unstalling and reinstalling cause me to lose that information? I need to speak to a person to help with this, but do not know how to go about it. Should I be contacting Norton or Mozilla?

Asked by sallywaz 5 år siden

Answered by FredMcD 5 år siden

  • Låst
  • Arkiveret

I have got a computer but i do not no the password to get my updates my version of firefox is old someone sugested reinstall any other ideas

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071 ive tried to update always a problem … (læs mere)

locking as a duplicate of this thread - https://support.mozilla.org/en-US/questions/1041071


ive tried to update always a problem

Asked by alexsdad 5 år siden

Last reply by cor-el 5 år siden

  • Løst
  • Arkiveret

shockwave flash 16.0.0.235 installed, it is a security risk, cannot update it

There is an outdated page on the Adobe Flash web site being blocked by Firefox 35.0.1 on Windows 7. Version 16..0.0.235 of Flash is labeled a security risk, "Always activ… (læs mere)

There is an outdated page on the Adobe Flash web site being blocked by Firefox 35.0.1 on Windows 7. Version 16..0.0.235 of Flash is labeled a security risk, "Always activate" is greyed out. I was on the Plugins page, and there I clicked the update now linktext. I was advised that all older versions of Flash in the version 11 range are blocked. Nowhere to go from there. (My screenshot has a piece off the Plugins page above the resulting page when I clicked on the indicated link.)

The outdated page being blocked was allowed and I was able to run through the download procedure, but in the end I had an error. I repeatedly tried downloading install_flashplayer16x32_mssd_aaa_aih.exe, which downloads OK, and when I run it it downloads and installs Adobe Flash, then says Finish and "There was an error."

Glary Utilities software updater updated Internet Explorer's Flash, said nothing of Firefox, now I know why. This is a mess.

I opened up firefox -p and went to the new blank profile I had created sometime back. It was happily running a fully-enabled version 11 of Flash (I bet that wouldn't last long as my browser bites me in the butt and disables it).

Firefox -p and I created a new profile today. It has this crippled version 16.0.0.235 of Flash.

It appears that Mozilla has an outdated page telling me that all old versions in the range of version 11 are blocked. No word there about the more recent versions.

From what else I've read, others are turning to other browsers and coming up with a bad Flash, too. I only have Firefox (well, Internet Exploder, which I discounted as a piece of rubbish ever since they came out with IE 7).

Any advice? Thank you.

Asked by Linux_Mint_Firefox 5 år siden

Answered by FredMcD 5 år siden

  • Løst
  • Arkiveret

Failed to read the configuration file. Fresh install on windows 7

I have just downloaded and installed firefox on my windows 7 computer. No errors on the install. When I try to launch Firefox I get this dialog box. Configuratio… (læs mere)

I have just downloaded and installed firefox on my windows 7 computer. No errors on the install. When I try to launch Firefox I get this dialog box. Configuration Error - Failed to read the configuration file. Please contact your system

administrator.

Asked by Mikecl12 5 år siden

Answered by cor-el 5 år siden

  • Løst
  • Arkiveret

Where are offline installers for firefox?

Where can I find offline installations for Firefox? Please don't say "https://www.mozilla.org/firefox/all/" like the previous 20 or so answers to this question. It simply… (læs mere)

Where can I find offline installations for Firefox? Please don't say "https://www.mozilla.org/firefox/all/" like the previous 20 or so answers to this question. It simply doesn't work. All you get are Stub installers with no option to download only. I have gone as far as completely trying this and the only thing that I could achieve was to upgrade Firefox on the download computer. Why has this Full install thing been a never ending issue with Mozilla? Is it so hard to list these as well as the Installer version? Many people don't like installers.

Asked by brookspd 5 år siden

Answered by James 5 år siden

  • Løst
  • Arkiveret

firefox setup your download was interupted please click the ok button to continue

I have allowed via anti virus and firewall. But cannot get past this message. I have used mozilla for years but just recently it started to act up. i.e.would not connect … (læs mere)

I have allowed via anti virus and firewall. But cannot get past this message. I have used mozilla for years but just recently it started to act up. i.e.would not connect to certain sites (no problem earlier)

Asked by blitzgeist 5 år siden

Answered by FredMcD 5 år siden

  • Løst
  • Arkiveret

I have versions 37.0 and 37.01 installed.

Firefox recently updated itself to V 37.01 (x86 en-US) Now I have 2 versions listed in Control panel. How do I uninstall the older one without uninstalling the newer ver… (læs mere)

Firefox recently updated itself to V 37.01 (x86 en-US) Now I have 2 versions listed in Control panel. How do I uninstall the older one without uninstalling the newer version? Installed plugins:

  • npAliSSOLogin Plugin
  • npwangwang
  • GEPlugin
  • Google Update
  • NPWLPG
  • Picasa plugin
  • 5.1.30514.0
  • nptrademanager
  • VLC media player Web Plugin 2.1.3

I run Windows 7 ultimate on a laptop Thanks for your answer..

Asked by pendragon2 5 år siden

Answered by guigs 5 år siden

  • Løst
  • Arkiveret

FF39 silently fails to start after upgrade (Win7 64)

Upgraded to FF39 this morning and now browser won't start. Watching Task Manager I can see the firefox.exe process flick in and out of existence as if it is dying on star… (læs mere)

Upgraded to FF39 this morning and now browser won't start. Watching Task Manager I can see the firefox.exe process flick in and out of existence as if it is dying on startup. No crash reporter, no crash log under %APPDATA%.

Running firefox -P from the command line opens the Profile Manager OK, but when I click "Start Firefox" the browser does not start in the same way as above.

I created a completely new profile in profile manager, clicked "Start Firefox" and the browser does not start either.

I also tried "firefox -no-remote" and that didn't start either.

"firefox -console" opens and closes a console window immediately with no transcript.

I have gone through the suggestions in "No Error Message" here;

https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions

Any suggestions gratefully received - is there any way to get a verbose log of what FF is doing when it starts up so I can see where it is failing?

Asked by gareth8118 4 år siden

Answered by FredMcD 4 år siden

  • Løst
  • Arkiveret

firefox does not load properly

my firefox browser does not load properly. i have updated browser and followed trouble shooting steps to reinstall again . The trouble first started with Yahoo not loadii… (læs mere)

my firefox browser does not load properly. i have updated browser and followed trouble shooting steps to reinstall again . The trouble first started with Yahoo not loadiing and not showing images and email not loading properly. When i try to open addon pages or any other pages in firefox help they do not load properly .Also i cannot install any add ons for example print edit. I have checked that javascript is enabled and it shows it is enabled as true. I have included screen shots of this problem.

Asked by Paul15 4 år siden

Answered by FredMcD 4 år siden

  • Løst
  • Arkiveret

I recently installed a beta version, how do I get back to non-beta updates?

About Firefox indicated I am running 42.0b3 and am up to date. However it also indicated I am on the "beta update channel." I don't think I want to really use betas. H… (læs mere)

About Firefox indicated I am running 42.0b3 and am up to date. However it also indicated I am on the "beta update channel." I don't think I want to really use betas. How do I get back to the standard update channel?

Asked by lendrum 4 år siden

Answered by FredMcD 4 år siden

  • Løst
  • Arkiveret

when I updated to version 42 some how it got locked up trying to update the "update" log. the activity icon keeps spinning and the staus4ever addon bar stays ac

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I tr… (læs mere)

When I updated to version 42 something happened during the upgrade. The activity icon keeps circling and my staus-4-ever add-on bar remains on and wont go away. When I try to check for updates in options it does not show the update to version 42 but when I go into help about Firefox shows I have version 42. I tried restarting my computer and it still shows the download icon circling etc. T the shut down the computer and powered it back up with the same results. I refreshed Firefox and that didn't help either. any suggestions?

Asked by lxllrl11300 4 år siden

Answered by guigs 4 år siden

  • Løst
  • Arkiveret

After update to 42, partial Load in memory (task manager) but virus software prevents dependent thread from completing but only 2nd & subsequent loads.

Task manager shows Firefox loaded as a service but has threads waiting to complete. There is no application shown in Task Manager (which seems reasonable as Firefox has n… (læs mere)

Task manager shows Firefox loaded as a service but has threads waiting to complete. There is no application shown in Task Manager (which seems reasonable as Firefox has not loaded). There are no error messages. The " microsoft spinning circle " goes for a few seconds and then dissappears as if the program has loaded. Happens only after 2nd & subsequent loads after reboot. Firefox appears to work first time after reboot. This has only happened after upgrade to 42. Clean install makes no difference. Chrome works OK Has worked fine up until update 42. Already tried doing a clean install with the Inform Mozilla box cleared. Perhaps Firefox has started using a port that is blocked by the virus scanner? I get no logging for the virus scanner showing anything blocked. A full virus scan reveals nothing. Operating system is Windows 10 (64 bit)

Asked by berniek 4 år siden

Answered by berniek 4 år siden