Firefox supportforum

How do you access Mozilla VPN after you have logged into firefox account - it only shows how to download and I have already downloaded it. I simply want to turn on the VPN and select the location but no instructions are available for this or at least the instructions are not clear.

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

I am experiencing a problem with lockwise since months. In just few words I cannot see which password are stored and therefore I cannot even edit them (see the pict). The funny part is that the login/passwords data are there because I can use them after landing on any page where I have an account. That's to say that the only way I have to edit a password that I changed on a different browser is to visit the page and then change it. Another few examples? 1) If I enter in the search box any of the sites that should be (and indeed are) there, it cannot retrieve anything. 2) If I click insert new credential it does nothing (no box where to insert the new data)

Note! Browser update 94.0.2 (Mac) Logged in my FF account and Sync activated.

My firefox browser is completely unable to load any tabs. The search bar works but screen remains blank after pressing enter, I have tried uninstalling and reinstalling with no change. Thank you any help

I have a lot of tabs open and when I start firefox the welcome page is placed as the last tab. I always have to search where I left off. Please open these pages next to the last used tab. The only other solution I have is to disable this stuff

Hi, I have been using FVD Speed Dial and created quite number of shortcuts for browsers. It was disabled without notified by Firefox. Anyway I can retrieve the link of shortcut I created? Or can I enable to FVD Speed Dial for a day for me to copy all the shortcuts? Thank you.

When I minimize a browser window, Firefox slowly starts to eat up my computer's memory. I don't know why this happens, but it has happened very frequently when I want to save something for later. It even used up all of my memory storage at the time of this question, and I had to wait at least a few minutes for it to catch up.

Have latest version of browser running on Windows 11 Pro with all updates. All websites work fine except for Houston Chronicle Paper. Contacted them and they see no problems on there end. Suggested deleting cookie and cache which I did. Site is slow loading pages and the refresh button on top left page is always blinking. Exiting and restarting the browsing of the paper several times get me through it. Any thoughts?? Michael Lindley

Hi, I realise this sort of thing is not exactly the end of the world but I'll ask anyway. In Proton, the background of the Settings page, about:config page and the Library window have changed to black [with white text]. Before, everything was white background with black text...is there any way at all to go back to that, without changing the Theme that I've been using for years? The Firefox colour settings change the Settings and about:config pages background to white but then you have the glaring white high contrast etc on every web page...and it still has a black background in the Library window, regardless of what colour settings I have there. I can change all this easily with some other theme or that Firefox Color addon [which is how I got the second picture below] but if that's the only option I would rather just put up with it as it is.

First pic is how it is now, second is how it always was before Proton and I want it to be again.

Thanks

After reading up on procedures (but failing to follow links), I decided to completely delete all my passwords. Let me back up a minute, last week I downloaded the .csv file of my passwords, because after 10 or 12 years, I needed to clean them up. I had 486 saved passwords, out of which I deleted all but 123. I did not want to try that in the browser, actually I did, but after about 20 I gave up because I realized how long it would take.

So anyway, I got ready to finish up, and I deleted my browser copy, then tried to upload the corrected copy. However every time I get an error "Something went wrong try again". So as my plan was, I deleted my Chrome passwords (they should be the same), then uploaded the corrected copy. It said "Upload successful" or somethiing like that, I waited five minutes, for Chrome to finish syncing and all that, then tried to import from Chrome, it imported 3 passwords.

But now, here's the big problem, I follow the directions I have found in this site, but once I click the hamburger, the next link does not exist. When I go another way, none of the links exist. I have searched all over the settings pages, and nowhere is there the option to upload a .csv file, I can import from another browser all day, but not upload. So what's going on?

All of a sudden I can't open any attachments to my email. When I try to open, it sends me to download Firefox. I already have Firefox installed, and still can't open attachments.

I am unable to sign in to the Microsoft Forum using Firefox. Edge works fine. I get a message about my account not existing (anonymised):

Sorry, but we’re having trouble with signing you in. AADSTS50020: User account '******@yahoo.***' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '99adaf47-f643-4c0e-8117-15335c87ebda'(Microsoft Community) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Troubleshooting details If you contact your administrator, send this info to them. Copy info to clipboard Copied Request Id: 269a3d29-2f6d-43f6-af76-5ccc8bcd9e01 Correlation Id: 37f9d534-7bfb-4ea5-9fba-b171e0bd8a97 Timestamp: 2021-12-02T19:41:32Z Message: AADSTS50020: User account '******@yahoo.***' from identity provider 'live.com' does not exist in tenant 'Microsoft Services' and cannot access the application '99adaf47-f643-4c0e-8117-15335c87ebda'(Microsoft Community) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account. Flag sign-in errors for review: Enable flagging If you plan on getting help for this problem, enable flagging and try to reproduce the error within 20 minutes. Flagged events make diagnostics available and are raised to admin attention.

After the latest release of Firefox, it is automatically forcing https on our site EquestrianCoach.com. We do not have a security certificate at this time (yes I know we need one and we are working on it). Therefore we get a "Warning: Potential Security Risk Ahead" page and no one can access the site. Even if you manually try to take out the "s" it directs right back to https. I heard Firefox does this if it detects a SSL, but again, we do not have one or never did for this site. I see other sites with no ssl work fine. Is there a work around to not have Firefox do this? All the legacy Firefox browsers work fine on our site. It was just with the last release it somehow seems to think we have one and force redirects. And to clarify, it isn't just on one computer. All members who have the new Firefox have this issue. Thank you for any assistance! It is greatly appreciated!

Hello, After one of the last updates of november I started having 20-50 processes for each firefox profile that I use. In previous versions I used 'browser.tabs.remote.autostart' and 'browser.tabs.remote.autostart.2' and set them to false, to limit the number of processes. But now, even though I removed these configurations, I have no option to control how much RAM and processes firefox uses - the option to set the content processes is missing from the settings page too. Another thing that I noticed is that for some reason, in most of my profiles, container tabs can't be enabled.

Hope you can help, Rotem.

I know this is probably an odd issue. I have a website that I use frequently and one of the drop down boxes on the website changes the selection I make automatically if I move from one screen to the next then back again. What would cause this issue?

I have cleared everything from the browser and done a refresh. I also cleared the startup cache. The refresh corrected the issue for a few hours but then it started again. Clearing the startup cache worked for about 5 minutes then it started again.

Any suggestions would be greatly appreciated.

Thank you.