Firefox supportforum

There are 2 processes involved in Firefox Sync, and 0 differentiation between them in the language used to describe what Firefox Sync does in any of the documentation, this makes nearly every discussion on the topic highly confusing to borderline misleading.

When you press Sync, you are pushing settings to Firefox servers. When you sign in to Sync, you are pulling settings from Firefox servers.

Both of these steps are referred to interchangeably as "syncing" and there is next to no documentation of what causes each to occur nor what they actually do.

Why is this dangerous you might ask? Well, let's say I buy a new computer, I want to set it up the same way I use all my devices, so I sign in to sync to synchronize my settings, makes perfect sense. Nothing tells me anything is happening when I sign in, so I click the sync button because I want to synchronize my settings with my other devices. Big mistake. I've just overwritten the server-side sync profile with a default Firefox profile. You know how you fix that? You sign in and press the sync button to overwrite the sync profile again. But you know what happens when you sign in? You become synced with the now blank sync profile and lose all the settings that you want to be pushing to the sync profile. This just happened to me. Thankfully I was only choosing to sync add-ons and options AT THE TIME and I have backups that are about 6 months old and I rarely change settings, but some things like my homepage URLs are something that I do change fairly often, and I'm sure some additional sites were whitelisted since by default I just reject all cookies. I also thankfully use policies.json to block updates so I didn't immediately get assaulted by that too.

SO! I HIGHLY suggest that when merely signing in to Sync, the default should be for syncing to be off to start off with, so that you can choose what to "sync" BEFORE it occurs. However, because of the language, the question arises, what am I choosing to sync for? Am I choosing what to PULL from servers? Or am I choosing what gets PUSHED to the servers? When syncing is turned on, does that mean I an pulling the settings that I have chosen? Or am I am pulling ALL settings while only pushing what I have chosen IF I click the Sync button? Or do I push EVERYTHING?

It's incredibly unclear how the Sync feature works and both of the "main" articles on it are completely useless for understanding it because the term "sync" is used interchangeably for pushing or pulling settings.

https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://support.mozilla.org/en-US/kb/sync-custom-preferences

What are the correct steps to rectify this horrid situation? Sign-in, set-up sync, choose "Options" and "Add-Ons" again, THEN copy over the backup settings, THEN Sync them to the "cloud"? If I have 2 different devices setup with sync, and 1 chooses to sync options and the other chooses to sync bookmarks, then I click sync on BOTH devices repeatedly, what occurs?

There are thousands of answers to this question but I can't find one that works for me. I am using a tablet computer without a mouse or keyboard so mouse click solutions and keyboard short cut solutions don't work.

I want to just tap on a link with my finger and have it open in a new window. Every time. I know I can hold on the link and get a list of options including "open in a new window" but I want to eliminate that step because my fat fingers sometimes select the wrong list item.

Any help?

Since yesterday whenever I put a video on youtube or any other site to full screen it does not goto fullscreen, the photo shows what I mean I have already tried doing this and it didn't work Go to about:config and make sure full-screen-api.enabled is true and reset the other full-screen-api settings to default while you are there.

Videos also do goto full screen on Chrome so it must be an issue with Firefix not my laptop

Windows 8.1 would not load last Wednesday, so I "refreshed" it using F10; which stated all files and apps would be retained (what a lie.) Most apps were disabled, or removed, and needed to be re-loaded, as well as about 200 updates which needed to be downloaded, and still being downloaded. When re-loading Firefox my previous bookmarks were not retained, although I think may have located them via a Microsoft remedy (Firefox remedies have been fruitless.) They are not not the old Firefox folder (my most recent entry was 2019,) and not in the places Firefox has suggested looking. I will backup my current 5 days worth of bookmarks, when all of the downloads are current, and try to download the Microsoft suggestion. My question is; why are they NOT automatically saved? And if somebody has a remedy for me please send it as I will not do anything with my bookmarks for a few days.

The blocking of mixed content is stopping me from using Ebay. I can't expand photos of items or look at any a additional photos . Most importantly I can't bid. Which is VERY, VERY, VERY frustrating and annoying.

I have followed your help guide as to how to turn off this annoying feature, but they are incorrect!

When I get to the appropriate screen which say 'You are not connected securely...' the tab to turn off blocking protection for mixed content is missing. It doesn't exist! Consequently I can't tun it off and can't bid or look at photos on Ebay.

Please correct this asap please.

Almost as soon as the most recent Firefox update, 109.0, happened, I began having this half tab showing up on the far left of my tabs bar for some site - https://deal2coupon.com/all-stores/ebay.com.

What the hell is this? Did it come with the update? I've searched all over the internet and all I find are all the top Google search returns are directed to that site as if they are a wonderful site and they will do their best to tell you that's true. Bah! Humbug! I even checked https://reports.adguard.com and all it says is it's not on any black list they monitor. (YET!)

How do I get rid of it? Who do I report it to?

I can no longer use Firefox since last update to access a interactive map on my village Website. This is the page that does not work as it use to. https://www.elkgrove.org/i-want-to/contact-the-village My village said to contact Firefox to get help.

If it helps this is the main website for Elk Grove Village https://www.elkgrove.org/ To get to the page with the map click on I Want To . . . . Click on Contact The Village The page will come up to find the map near the bottom of the page. This map use to always pop up with the village map right away and no need to enter the name of the town.

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Some web pages displayed by Firefox are dull and unreadable e.g., https://www.vedantalimited.com/eng/investor-relations-shareholder-information.php#scheme_arrangement I have not made any specific display setting, have tested with default settings and also change of themes, but the same dull output. see attached screenshots. The same looks fine under other (Opera) browser

happens with other sites as well e.g., https://www.camsonline.com/

appreciate any help to resolve this

thanks

Hello,

I like using Firefox browser every day. After installing and running Avast antivirus protection (program version : 24.3.6108 (build 24.3.8975.832)), Avast notification always show this message every time I start up Firefox : please check the uploaded images : FPA Scam.jpg.

I already checked the extenstion, the Settings, and the Advance Settings of Firefox browser. I'd like to know if there is any parameter related to engine.forexpeacearmy.com and it is enabled. Unfortunately, I can't found any related parameters.

So, I decide to contact Firefox support to find out what happen to my Firefox browser, why it always call the forexpeacearmy site at the start up, and finally I want to remove it. Because I'm affraid it could be some kind of trojans / malwares and put my laptop into risks.

Kindly need your advise. Thank you.

Kind regards, Gideon

Hello,

Recently, I discovered an issue with accessing my location. There are no problems indicated in the Event Viewer.

A program accessed information from a location sensor or default location

FriendlyName=Firefox; ImagePath=C:\Program Files\Mozilla Firefox\firefox.exe; PID=9460;

But it didn't.

What could cause the problem?

Kind Regards!

I checked cookies and data recently and noticed this cookie listed about.ef2a7dd5-93bc-417f-a698-142c3116864f.mozilla and I cannot seem to delete it I think it appeared when I accidentally clicked reader view what is it? I tried searching and found a similar question https://support.mozilla.org/bm/questions/1372671 and google search seems to mention tor for some reason any help please?

Hey !! Mozilla, I just updated ....What happened to the compact mode for Bookmarks..Now they are double spaced they take up too much room.. Bring back compact mode or I will have to find another browser that enables a compact mode. Infuriating.

For the love of God, can someone explain who thought it was a good idea to remove the option to sort bookmarks menus by name? Please do not suggest users to open the All bookmarks and using the View > Sort option because it's not permanent, such useless option only applies temporarily while that window is open.

What version must I downgrade to in order to recover the bookmarks sort by name? Because of course the option won't be recovered. Kindly explain who, and why did you decide it was very useful for the end user to delete this option.

When I try to play iplayer as of June 2022 it comes up with error 5000/5001. Other tv players are no longer playing either, Channel 4 for some time now. My laptop runs on Windows 8 and I have the latest version of firefox. In plug ins my codec is set on always activate as is Widevine CDM. I tried unchecking 'play DRM controlled content' in settings then checked it again and it has come up with Widevine CDM will be installed shortly, but nothing has happened.

many thanks, frances

I recently had to reinstall firefox due to a few issues. Before the reinstall, when I opened a new tab it would open as my home page. After I reinstalled it, I was able to set up my homepage URL but there is no option for new tabs to open wth the same page. The only options for new tabs are blank page or the default firefox homepage. This was never an issue before the reinstall.

How do I fix this? Has the option been moved somewhere else?

Firefox blocks out some posts with an 'OBJ' box as follows: Eagle lady (Jean Keene) sign from the Homer spit. This is one of my favorite signs in my collection. I’m pretty sure that she was the only person ever to be allowed to feed eagles and probably the last. She started feeding them in the 70s for about 20 years until she passed away. She was a tough, unique woman. She started off as a rodeo daredevil in the 50’s and worked for the Red River Rodeo as a trick rider.  Jean worked with many celebrities, including the likes of Gene Autry also known as the “singing cowboy.” She eventually had to retire from the rodeo, because she got hurt on a horse. She drove semi trucks and opened a dog and cat grooming business before eventually moving to Homer Alaska.

        If anybody else has any peninsula signs from the past, and would like to share please do so, we would love to see them.

WHY? WHY? WHY?