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I am a senior citizen, not very computer literate and just want some technical support from Mozilla

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem. … (læs mere)

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

Stillet af samandmort2 for 6 dage siden

Seneste svar af cor-el for 6 dage siden

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (læs mere)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

Stillet af ElJay1951 for 6 dage siden

Seneste svar af jscher2000 - Support Volunteer for 6 dage siden

yubikey stops working after X hours

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux) its works fine fo… (læs mere)

hello everyone; i have a strange issue with my yubikey and firefox on redhat linux 8. (i can't upgrade to red hat 9 and it's technically oracle linux)

its works fine for the first x hours (where x is usually between 1 and 3 hours) and then firefox will invariably stop recognizing the yubikey touch. yubikey works with any other application in that journalctl shows that systemd is aware of it's existence when i plug/unplug it and i get a string in my terminal and text editors whenever i touch they key both before and after it stops working with firefox.

i've tried these things but the behavior is still the same: - regenerating my ~/.mozilla configuration directory - toggling all *webauth* keys in about:config - switching from yum to flatpak firefox installation - switching from gnome to kde to xfce - switching from Wayland to X11

there are no error messages; journalctl doesn't show any either; and chrome doesn't seem to have this problem, but i don't trust chrome and, interestingly, chrome exhibits the same behavior when using xfce.

the only thing that works reliability is rebooting each time it happens and, as you can imagine, that's 100% intrusive and i lose all momentum in my productivity.

here's details on my system:

Firefox version: 115.10.0esr (64-bit)

OS: Red Hat Enterprise Linux release 8.9 (Ootpa) Oracle Linux Server release 8.9 5.15.0-205.149.5.1.el8uek.x86_64

X Windows info: gnome-session-wayland-session.x86_64 3.28.1-21.0.1.el8 @AppStream libwayland-client.x86_64 1.21.0-1.el8 @AppStream libwayland-cursor.x86_64 1.21.0-1.el8 @AppStream libwayland-egl.x86_64 1.21.0-1.el8 @AppStream libwayland-server.x86_64 1.21.0-1.el8 @AppStream qt5-qtwayland.x86_64 5.15.3-1.el8 @AppStream xorg-x11-server-Xwayland.x86_64 21.1.3-12.el8 @AppStream

I have support licensing from both Oracle and Yubikey and i've asked them for help and they both point the finger at each other so i'm stuck with this; any help would be appreciated!

Stillet af davidalphagamma for 1 uge siden

Seneste svar af zeroknight for 6 dage siden

poor resolution display only in firefox

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/quest… (læs mere)

I am having the same issues as the person in this thread, but unlike their situation, firefox has not fixed itself out of nowhere. https://support.mozilla.org/en-US/questions/1104044

Everything in the firefox browser looks like it was stretched it out in MSPaint, while my actual OS interface and every other app/software UI looks fine. I have tried simply restarting my computer, as well as every solution in the linked thread, as well as refreshing firefox, and uninstalling/reinstalling, which only served to mess up my shortcuts on the home page. To be clear:

  • Hardware acceleration is turned OFF, as suggested in any thread I've found where a resolution issue is addressed.
  • setting layout.css.devPixelsPerPx to 1.25 specifically makes it almost legible. Almost. It's still incredibly grainy. Any higher even a small portion of a webpage takes up a ridiculous portion of my screen, rendering it just as unusable.
  • In messing around in config, I found that setting gfx.color_management.rendering_intent to 5 helped, in so far as it sharpened things up a little, but it did not FIX the issue. Any value above 5 seems to have zero effect or change.
  • Absolutely EVERYTHING else except firefox looks absolutely fine. It is ONLY firefox that is having this issue of all the applications/interfaces on my computer.
  • Everything in firefox is affected- images, text, the tabs and address bar, bookmarks bar, absolutely everything.

Stillet af princelithey for 1 uge siden

Seneste svar af zeroknight for 6 dage siden

Can't get by a dead end

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe thi… (læs mere)

I have an issue where I go to website and I get a message that the website is temporarily available. I cannot go to a different webpage for what URL I want. I believe this has to do with history. I suspect I can get past this by flushing the history. I can get to the website I want by using a different browser such as chrome. Ho do I fix this?

IBM clone using windows 10, firefox 125

Stillet af boblatsch for 1 uge siden

Seneste svar af zeroknight for 6 dage siden

Foreign Language Displaying in Firefox

After installing Firefox on a new computer, where everything worked fine, I installed a number of fonts. Afterwards, all of text within Firefox appear to be in some versi… (læs mere)

After installing Firefox on a new computer, where everything worked fine, I installed a number of fonts. Afterwards, all of text within Firefox appear to be in some version of Arabic. I have tried resetting, deleting and reinstalling, changing the Firefox language, and deleting fonts. None of these seem to work. Firefox is set to English US.

Stillet af gregm4 for 6 dage siden

Seneste svar af zeroknight for 6 dage siden

Can't close a tab or a separate window without closing Firefox, and only then I need taskmgr

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit. So I can't close any single tab 'without closing … (læs mere)

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit.

So I can't close any single tab 'without closing them all', that's the real annoyance. I also can't close any individual windows I opened instead of a new tab, without closing all tabs and windows. Finally the classic windows ALT+F4 closure that's built into Windows doesn't close Firefox, and if it did I suspect ALT+F4 would close them all. Bottom line Firefox is seriously close-resistant.

What precipitated this was I allowed a previous Firefox update to download-install, and it tanked my performance, I figured your team would fix that issue, but in the meantime what I did was uninstall that version and reinstall the version I had been running before that update. Tilt! That action resulted in the close windows or tabs problem.

Summary: I am using the latest version now, but with it came this "can't close any individual tab without closing them all, and can only close even then except by Taskmanager or by clicking the 3 horizontal bars then dropping to Exit which also closes all Firefox tabs and Windows. This problem has surfaced before in this support, and none of the solutions worked, probably because I got to this place uniquely. I did read before submitting this.

Stillet af Dean for 1 uge siden

Seneste svar af cor-el for 1 uge siden

Youtube shows old Channel Name

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about i… (læs mere)

Hello everyone, a long time ago i changed my youtube name to something else and to this day it never updated on firefox. Yesterday i finally asked youtube support about it and they told me to check with mobile or other browsers and there it works fine, so only firefox is borking out on that one. Do you have an idea how i can solve that?

sincerly, Cammy

Stillet af CammyVanny for 1 uge siden

Seneste svar af zeroknight for 1 uge siden

Do you have the IBM Trusteer Rapport add on

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you… (læs mere)

I use the Rapport Add-on to protect my personal info especially when doing on-line banking at the moment I have to use Chrome but I would rather stay with Firefox but you dont have this extension why?

Stillet af Chipeto for 1 uge siden

Seneste svar af TyDraniu for 1 uge siden

How to remove item from preferences>Files and App>Applications

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related t… (læs mere)

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

Stillet af kateharp8133 for 1 uge siden

Seneste svar af jscher2000 - Support Volunteer for 1 uge siden

PopUp in Outlook Live Hotmail.

In recent weeks a PopUp is appearing on my Outlook.live.com Hotmail screen: "Add Outlook.live.com as an application for mailto links? There is no choice to Decline only t… (læs mere)

In recent weeks a PopUp is appearing on my Outlook.live.com Hotmail screen: "Add Outlook.live.com as an application for mailto links? There is no choice to Decline only to Add it. You can Close the link with the X but it keeps returning each time I log in.

We are cautioned repeatedly not to click on unknown links so I haven't.

Could someone please explain in "layman terms" why I am getting this, what it's for and how to stop it?

Thank you to everyone.

Stillet af samred64 for 1 uge siden

Seneste svar af jonzn4SUSE for 1 uge siden

Coloring of visited links

I have used Firefox for many years and have one chosen color for all visited links. Since the latest automatic update to 125.0.1 a few days ago, the color for all visite… (læs mere)

I have used Firefox for many years and have one chosen color for all visited links. Since the latest automatic update to 125.0.1 a few days ago, the color for all visited links on the New York Times reverted back to the default color rather than my chosen one. My color was erased from all links. Now, in all sections, some of the clicked on links (articles) show my chosen color but many others do not change when I click on them. It has nothing to do with my settings as other sites show my color on all visited links. It seems to be an issue unique to the NYT's. I would appreciate any advice for you may wish to inform them? Thank you very much.

David

Stillet af David for 1 uge siden

Seneste svar af cor-el for 1 uge siden