Firefox supportforum

Hi Lots of my files on Mac have converted to Firefox (which I don't use) and will not open either in Mac, Adobe or Firefox. They are showing in my icloud drive but I cannot open them. And I REALLY need them as they are the source files for a website. I have no idea why this has happened, but would love some advice on how to fix it. I don't ever intend to use Firefox so not quite sure how it happened. Many thanks

I've always had my firefox checkmark the "Always ask you where to save files" box. I started to download a file from Envato elements, and firefox asked me where I wanted to put it, so I pointed it to a dropbox folder on my finder level (I'm on a Mac computer). Some pop up showed up that said it didnt like the directory so I hit ok. Then I tried to download again to another location but now firefox won't ask me where i want to download the file to. And instead it just populates a file in the downloads folder called "7gp69ST8.mp4.part" or something similar. If I uncheck "Always ask you where to save files", the whole file downloads just fine to the downloads folder but I dont want that setting, I want the check mark ON so that it asks me each time where to save the file to. But its not asking me any more. So I hit quit on firefox and came back in and the issue persisted. I cleared the cookies and the issue persisted. Please help me fix this.

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Hello, First post and could not find this surprisingly... I'm wondering what settings to use for windows 11 VPN section. i installed on my desktop but when i go to VPN settings in current win 11 it does not list a VPN. is this possible to use Mozilla VPN at OS level or is it only via ff browser?

 Thanks! 

I love Mozilla and what they do with their products! :-)

I had downloaded a couple of pdfs from google drive via private browsing which were stored in my 'Downloads' folder. But as soon as I closed the window the pdfs were deleted. I had also downloaded a zip file which wasn't deleted.

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on same version and then shows up needing update...been doing the same thing for a while now.

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and access Firefox on my Orange Pi 5 Plus?

If you're experiencing issues downloading Flash Video Downloader 3.7.0 on your Android device and are considering using SnapTube APK Premium as an alternative, it's crucial to ensure compatibility and safety. Both applications facilitate video downloads, but make sure to download SnapTube from a reliable source to avoid malware. Also, check that your Android version supports these apps, as outdated systems might face functionality issues. Always prioritize secure and official sources for downloading any app to safeguard your device's integrity.

It looks as though installing this 115.10 ESR will be a "new Install" instead of an update.

1) Will I lose my bookmarks, settings, passwords, ect? (My bookmarks have been collecting for years....)

2) If I try this will creating a restore point return me back to the way I was before the attempt?

Thank You All!

Hello! I have some proplem to update Firefox on all my six computers. It is also impossible to download a new Firefoxand install on a clean computer . The message I get is as the image below. Regards/Sture Axelsson sobaxe@gmail.com

I keep getting notifications asking me to update firefox every couple of days. I download the update, it goes smoothly, the notification disappears, but it comes back in a day or two. I also have my setting to supposedly do updates automatically, but that doesn't seem to be working. Please help!

Recently Firefox always has the error "failed to check for update". I have tried restarting my pc and running as admin. I am on windows 10.

I have been able to manually install the latest version by installing it over the top of my current install, how can I fix the error to be sure that my browser will auto update?

Thanks

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Hello,

When I go to update Firefox through the settings > general > firefox updates > check for updates, I am getting the error in the title. I can manually download the app installer and update to the most current version which is what I did for version 125.0.1, yesterday.

I have tried uninstalling and reinstalling firefox, installing the beta branch, refreshing firefox, running in troubleshooting mode, completely deleting all user firefox files, and I still get the error. No DNS resolver issues to the update server. No firewall issues. No network blocking (tested with other devices).

This issue started after March update to 124.0.1 and continues to current stable release 125.0.1.

This issue also seems to extend to checking for extension updates.

Below are browser logs for when i try to check for update or update extensions.

App Update Logs: AUS:AUM AppUpdater:check - currentState=STATE_IDLE AUS:AUM AppUpdater:check - starting update check AUS:SVC CheckerService:checkForUpdates - checkType: 2 AUS:SVC CheckerService:checkForUpdates - Making new check request for check id 86. AUS:SVC CheckerService:getUpdateURL - checkType: 2 AUS:SVC CheckerService:getUpdateURL - update URL: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - sending request to: https://aus5.mozilla.org/update/6/Firefox/125.0.1/20240416043247/WINNT_x86_64-msvc-x64/en-US/release/Windows_NT%252010.0.0.0.22631.3447%2520(x64)/ISET%3ASSE4_2%2CMEM%3A32702/default/default/update.xml?force=1 AUS:SVC CheckerService:#updateCheck - request got 'error' event AUS:SVC CheckerService:#updateCheck - Failed. request.status: 2152398919 AUS:SVC getStatusTextFromCode - transfer error: Data transfer was interrupted (please try again), code: 2152398919 AUS:AUM AppUpdater:check - Update check failed; CHECKING_FAILED

Extension Update Logs: 1713382616474 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616475 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616476 addons.update-checker WARN HTTP Request failed for an unknown reason 3 1713382616477 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616478 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616481 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616483 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616484 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616486 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616487 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616489 addons.productaddons WARN Failed downloading XML, status: 0, channelStatus: 2152398919, errorCode: 2, reason: error 1713382616493 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616494 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616495 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616497 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616502 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616503 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616504 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616507 addons.update-checker WARN HTTP Request failed for an unknown reason 2 1713382616512 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382616514 addons.update-checker WARN HTTP Request failed for an unknown reason 1713382617489 addons.update-checker WARN HTTP Request failed for an unknown reason HTTPS-Only Mode: Not upgrading insecure request “http://r3.o.lencr.org/” because it is exempt.