Firefox supportforum

After running `snap refresh firefox`, many sites I use no longer render any text.

Via some fiddling via the developer console, it appears to be that any text with `font-family: Helvetica`. Removing that CSS restores the text, adding it removes the text.

There's a fix for CVE-2023-29537 in this release that affects font initialization - possibly related?

I have installed Firefox recently after migrating from Opera GX and I noticed I cannot control Twitter videos volume, only mute. I already tried to reinstall, tried with Troubleshoot Mode and I can't fix this. Is there a way to fix?

I have a gif showing the issue: https://i.gyazo.com/f73c4de39df3161e527f754ed694772a.mp4

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Hi,

For years I have read directions to get my tabs back where is most logical for me, below the Bookmarks Toolbar. Now with this latest version of Firefox the workarounds I had before are not working.

To cut a long story short: I have made a Chrome folder under the Profile folder I have made CSS sheet with what looks like the commands I need. I have configured Firefox to read the userChrome.css sheet.

I have followed all the directions on this thread https://support.mozilla.org/en-US/questions/1375646 (most of which are repeated elsewhere) and it still doesn't work.

I am beyond frustrated - if anyone happens to know where I can go to request this as blinkin' option I would love to know.

Please could someone help me sort this out in the meantime though?

This is what is in the CSS sheet (which is in the correct place according to the above instructions - checked that already):

Thank you in advance.

/***** START of Sample Rules (delete and replace with your your own rules) *****/
/* TABS: below Navigation Toolbar - fixed for 111/113 */

/* ROOT: VARS */
*|*:root {
  --tab-toolbar-navbar-overlap: 0px !important;

  --tab-min-height: 27px !important;
  --tab-min-width:  80px !important; /*minimum:50px*/
/*  --tab-overflow-pinned-tabs-width: 175px */
}

/* TABS: POSITION */
#TabsToolbar {
  display: block !important;
  position: absolute !important;
  bottom: 0;
  width: 100vw !important;
}

/* Firefox 107 and older *//* #tabbrowser-tabs { width: 100vw !important; } */

/* navigator-toolbox: PADDING */
*|*:root:not([chromehidden*="toolbar"]) #navigator-toolbox {
  position: relative !important; /*89*/
  padding-bottom: calc(var(--tab-min-height) + 1px) !important; /*ADJUST*/
  background-color: var(--toolbar-bgcolor) !important;
}

/* TABS: HEIGHT */
#tabbrowser-tabs,
.tab-stack,
.tab-content {
  height: var(--tab-min-height) !important;
}

/* TABS: APPEARANCE */
#TabsToolbar {
  height: var(--tab-min-height) !important;
  margin-bottom: 1px !important;
  box-shadow: ThreeDShadow 0 -1px inset, -moz-dialog 0 1px !important; /*OPTIONAL*/
  background-color: var(--toolbar-bgcolor) !important;
  color: var(--toolbar-color) !important;
}

/* DRAG SPACE */
.titlebar-spacer[type="pre-tabs"],
.titlebar-spacer[type="post-tabs"] {
  width: 20px !important;
}

/* TABS: movingtab - vertical shifts */
#navigator-toolbox[movingtab] > #titlebar > #TabsToolbar {
  padding-bottom: unset !important;
}

#navigator-toolbox[movingtab] #tabbrowser-tabs {
  padding-bottom: unset !important;
  margin-bottom:  unset !important;
}

#navigator-toolbox[movingtab] > #nav-bar {
  margin-top: unset !important;
}

/* INDICATORS - HIDE */
*|*:root:not([accessibilitymode])             .accessibility-indicator    {display: none !important}
*|*:root:not([privatebrowsingmode=temporary]) .private-browsing-indicator {display: none !important}

/* END - TABS below Navigation Toolbar */

/* Colored bookmark sidebar, toolbar, menu button containers */
  /* Standard folder */
  #bookmarks-view treechildren::-moz-tree-image(title,container),
  #PlacesToolbarItems toolbarbutton[container="true"] .toolbarbutton-icon,
  #PlacesToolbarItems menu[container="true"] .menu-iconic-left,
  #BMB_bookmarksPopup menu[container="true"] .menu-iconic-icon {
    fill: gold !important;
  }

 /* Smart bookmark folder */
 #bookmarks-view treechildren::-moz-tree-image(title, container, query),
 #PlacesToolbarItems toolbarbutton[container="true"][query="true"] .toolbarbutton-icon,
 #PlacesToolbarItems menu[container="true"][query="true"] .menu-iconic-left,
 #BMB_bookmarksPopup menu[container="true"][query="true"] .menu-iconic-icon {
    fill: dimtan !important;
 }
 /* These "containers" are SVG in the sidebar, not yet on the menu */
  #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_menu________) {
    fill: tan !important;
 }
 #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_menu________) {
    fill: tan !important;
 }
 #bookmarks-view treechildren::-moz-tree-image(container, queryFolder_unfiled_____) {
    fill: tan !important;
 }

Dear,

We are using Mega-menu on our website it's a Shopify extension and it's our Megamenu is not working when we are using the Firefox browser. We had multiple problems with it when using your browser.

I found this text, that is related to our problem, but there is no replay on how to fix it https://support.mozilla.org/en-US/questions/1377960#question-reply This jQuery is not working with Firefox only

Do you have a solution, on how we can fix this problem?

Best regards, Ognjen

So I know this has been talked about, but none of the "Solutions" work. I'm not sure why or whats causing it, but my YouTube never loads fast, or hardly at all. Usually the video only loads/buffers till about 1 min into any given video. Mind you this is only on 720p or 1080p HD. I never go any higher and my internet speed is ~400Mbps down and ~22Mbps up. I've already tried the following:

1. Disable Hardware Acceleration 2. Clear Cache and Cookies 3. Refresh Firefox 4. Check HTML 5 Video Player 5. Made sure Firefox was updated

I do use some extensions like: - Dark Reader - Privacy Badger - uBlock Origin - Bitwarden (Shouldn't affect) - Honey (Isn't turned on for YouTube) - Enhancer for YouTube (New, so it does not affect load)

Any Suggestions?

For several years now Firefox keeps the methodology to update in the background and then force the user to restart.

This always causes some loss.

There are multiple situations where this is not acceptable. Just to give one example: I just logged in an account and clicked to receive an authentication SMS. But then Firefox forced restart and I cannot login nor ask for a new SMS because the previous request was recent.

In my opinion this makes absolutely no sense. Is there an option the turn off this forced restart?

When I go to the url https://ping.com/en-us/clubs and hit the pull down for clubs it does nothing. I have enhanced tracking off. It also says protections dashboard 28 blocked. I am unable to use clubs, bags pld putters pull downs. I am using custom setting cookies, tracking, cryptominers, fingerprinters. It must be a setting and I am unable to solve my problem. If I use Brave browser my pull downs for the clubs etc works fine. I am also using the duck duck go extension in my firefox 112.0.1. Do you have any ideas? Thank you

Hi,

I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is to "manually or force sync"...

However that does not work. I have just saved a new login on my mobile, I have manually synced or "sync now" on both my mobile and desktop, restarted both devices and still...this login does NOT appear on my Desktop.

So please help! For all I know there could be other logins saved on my mobile that don't appear on my desktop and vice versa.

I do not want to uninstall Firefox.

Kind Regards, Alex van der Merwe

Hello i am using firefox version 112, but i had issue with previous versions as well.. i got no ad block and i also tried enchanced protection off, for some sites like ebay for example or other sites when i load them , let me give you best example from ebay... when i load ebay i see item description for less than 1 second after that its gone not visible even in private window for other sites simular issues, for some sites i cant see pictures i see them for 1 second and after that they are dissapeared..

i am attaching 2 photos how ebay looks like 1st photo ebay is blank and from different brower or computer how i see same listing.

same listing from different computer again same firefox version

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

So I just rebuilt my PC with all new Parts. Basically the only parts I kept were the PSU, and the Case. I installed Windows fresh on a brand new m.2 SSD, everything up and running and installed Firefox.

I have the OLD m.2 SSD set up as a flash drive, that I can plug into a USB port on my new motherboard, which has allowed me to transfer over things like My Docs and My Pics, etc.

Now I need to know what files I need to copy, from where, and to where; to restore my Firefox profile with all my bookmarks, etc.

Can anyone help me with this?

Hi all, I'm having an issue that I've seen mentioned over several years and without a workable solution - I'm at the point of having to transfer all my browser usage to chrome and abandon my beloved firefox. The issue has been 'answered' by advanced users to tell people to 'inspect' which font is the issue then check local systems font book for corrupted/duplicate fonts: however this is not a satisfactory response. Context: see screen shot attached for what the jibberish looks like, and a point in the 'inspect' view that I believe (guessing) is involved. System: Firefox 112.0.2 (64-bit), MacOS 13.3.1 (a) (22E772610a) on Macbook Pro (13-inch, 2020, 2 GHz Quad-Core Intel Core i5). This same websites do not have any issue on the same computer viewed on Chrome or Safari. Nor is there any problem on my iPhone on the iOS firefox browser.

Firstly this is not a user-friendly solution for most people, I'm afraid. Opening the inspect viewer is mindboggling for anyone who doesn't code and even for people who do some programming but not for websites (like me), it isn't exactly self-explanatory. I think I've managing to find examples that indicate 'Roboto' seems to be consistently involved in the display issue. Secondly, the step for 'fixing' the font that is the culprit - my local system indicates that all fonts are valid and there are no duplicates. I haven't installed manually Roboto as I'm uncertain where to 'safely' get the font from and my computer is owned and managed by my workplace - with overly strict administration/security rules so if I f-up a download of something dodgy my IT service will blacklist me and revoke my admin access... ** which would mean I'd be unable to do my job!**. I wondered if perhaps there is some security setting due to that, which stops website from loading the fonts they choose? From previous 'solutions' it said that having Firefox preference set to "allow websites to choose their own fonts..." should mean the websites can load as needed. If indeed I must manually download fonts for each and every instance that Firefox fails to display text legibly that is equivalent to Firefox being unusable. I'm clearly frustrated and it's because I love FIrefox and the ethos behind it all so leaving for Chrome would be very sad indeed! Help and a solution for normal users would be so very much appreciated. Also where can I properly lodge this issue with peeps who fix things? There are issues of this kind going back years and for both Windows and Mac Systems so it's not a one-off problem but a recurring one! Please pretty please, people who do the magic that makes Firefox - fix this issue... Thanks for reading my rant and for any helpful responses. Cheers, Megan

I have firefox configured to always run using private mode by default. However sometimes i need a new private window with empty localstorage, sessionstorage and cookiejar etc. For example if i want to sign into a website with two separate accounts such as an email client. However, recently, when i click "New private window" and within it navigate to a website I see my preexisting session from my original firefox instance. In the case of the email client this means I can only log in using a single account with the firefox browser. Currently I have to open another browser such as chrome or edge to solve this issue.

Is this expected behaviour or is there something wrong with my local setup?

Thanks

Hi. It's hard to see where to enter text on some sites. How do I make text entry boxes easier to identify please?

For example, I had to look hard to figure out that there's a text entry box on the following page around the words Share an Update...

https://community.morningstar.com/s/profile/0053o00000A9t7k

Hi, I'm having a ton of issues with Firefox over the past couple months. It seems like it is having a terribly time connecting to anything. If I open Firefox and try to search using the URL bar, it will attempt to search, and either get hung up and just continually load until it just stops and leaves the screen blank or it will give me the little astronaut saying something like "oops can't connect". Then if I were to try and open YouTube. The same issue, and when it does load and I try to type in the YouTube search, it gets hung up AGAIN. YouTube videos never load past the 1 minute mark until I give it like 3 minutes to load.

Some information about my setup:

• i7-11800H
• 16GB Ram
• RTX 3070
• 416 Mbps Down | 22.3 Mbps Up
• Extension include: Bitwarden, Dark Reader, Privacy Badger, and uBlock Origin
• I use AVG as my security suite

I seriously couldn't begin to think whats causing these issues. I understand there's a lot of anti-trackers and AVG, but seriously 3 minutes to even boot up YouTube or not even being able to search on Google from Firefox? That's ridiculous.

Ive tried refreshing, launching in troubleshooting mode, clearing cache and cookies. Nothing works, in fact in troubleshooting mode I still experienced the issues.

Recently i've started having an issue where all of my browser history & cookies gets deleted when i close firefox. I know that is an existing setting but i have that turned off in all the places i can find. This has only started happening recently and the only thing that shows up in my history are my bookmarked tabs- like it shows each bookmarked tab as if i have gone and clicked each tab in my history and literally nothing else. I have been on my pc throughout the day and have searched many things yet upon closing all tabs & windows everything is deleted. I know this sounds like the opposite of an issue but i rely on my history a lot to help me go back to sites & helpful infomation.

I have tried fixing the config settings, I have tried uninstalling and reinstalling. I don't have any applications anymore (not even a background), and I have deleted and got rid of cache, history, etc.

But it still keeps lagging for me to the point that its hard to even use it now. I checked the task manager and even with just 1 new tab open, it was using 80% CPU. I changed the settings on it for the hardware like other replies said to do, and it still won't stop lagging.

It works perfectly in troubleshoot mode, but as soon as its gone, even when all the extensions and add-ons are removed, there's still a ton of lag. My computer is an Acer Nitro 5, I literally got it last year. Firefox was working up until 2 days ago just fine!

I can't seem to figure out the cause of it