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Firefox seems to add bytes to some cached items and the beginning and at the end. When I download and compare the source, it's different. Bug 1000338 occurs too

Some binary items cached by FF when viewed in a hex editor have 15 bytes added at the beginning, some bytes are added at the end and some bytes are scattered around the c… (læs mere)

Some binary items cached by FF when viewed in a hex editor have 15 bytes added at the beginning, some bytes are added at the end and some bytes are scattered around the cached file. When I download the original file and compare the original file with the cached file, they differ in these added byte sequences. No application is launched that could have modified the cache files. What could be the problem? When I reload Firefox and open cache manager, I get bug 1000338 for these files. I'm not sure these two things are related though.

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every website connection not secure, won't load images after exception

I was having issues with pop-up adds on a select few websites and was a bit concerned i had inadvertently downloaded some adware or other malware. So i ran a local scan w… (læs mere)

I was having issues with pop-up adds on a select few websites and was a bit concerned i had inadvertently downloaded some adware or other malware. So i ran a local scan with ESET and looked around for methods to remove malware that may or may not have been present. One of the posts i found (i cant find it now >.<) said to check add-ons for anything unusual and to hit "Refresh Firefox" after removing them. I saw only AdblockPlus so i hit 'Refresh Firefox'

Its after that point that i immediately had issues obtaining certificates for almost every website, it didnt matter that i had been using it fine 10 minutes ago. But even if i added an exception the website would only load as raw text, no video, no images (i tried to upload a picture but its not letting me for some reason). at this point i installed chrome (which works fine) and tried reinstalling Firefox (probably not a good idea in hindsight), which did nothing noticeable to solve the issue.

At this point I've done everything suggested here https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

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New Firefox update. Now it crashes with "Windows can not access ..."

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..." How do … (læs mere)

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..."

How do I fix?

Eric Johnson

Do not include email addresses in your post. We will not email you.

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Once open, nothing in firefox works. Bookmark bar wont load, cant open options, add ons. Wont open in safe mode either.

I rebooted my computer last night, when I opened firefox afterwards, it just hangs. I cannot open a web page, I cannot open options, my book marks do not show up until I… (læs mere)

I rebooted my computer last night, when I opened firefox afterwards, it just hangs. I cannot open a web page, I cannot open options, my book marks do not show up until I deselect the option to show, then enable, but nothing loads. I cannot close firefox unless I go into task manager to end it. I have sent 2 bug reports under this email address. I cannot open in safe mode by holding shift and clicking but was able to under the ? menu. No change in safe mode, just continuously loads.

I.E. and all other internet based programs work just fine.

Windows 10 pro AMD 6300 6 core processor 16GB RAM 64 bit OS Norton 360 (have had on and not changed for years).

Let me know what other information could help.

Thanks!

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Firefox doesn't work even after reinstall

Firefox suddenly stopped working today. When I open it, it tells me that it's already open (which it isn't) and that it can't find or load my profile. If I go directly to… (læs mere)

Firefox suddenly stopped working today. When I open it, it tells me that it's already open (which it isn't) and that it can't find or load my profile. If I go directly to profiles and create a new one, I can open it, but all my bookmarks are gone. And then if I close and try to reopen it, the same thing happens--I can't open it and get the same error message.

One thing I figured out is that the profile can’t be read only, and I discovered that mine was (why I don't know), but when I try to uncheck read only, it instantly reverts back to read only, which is weird.

I’ve tried reinstalling Firefox several times, but it’s always the same, even with a brand-new installation, I can’t open it and get the same error message. What can I do if reinstalling doesn’t even work?

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trying to get to he TOOLS/Options page of Mozilla to remove mal-ware 'Myway" that has attached to Firefox.

I am trying to delete a mal-ware that has attached to "Myway". To accomplish this effort I am trying to reach the Mozilla Tools/Options to reach the Home Page edit. … (læs mere)

I am trying to delete a mal-ware that has attached to "Myway". To accomplish this effort I am trying to reach the Mozilla Tools/Options to reach the Home Page edit.

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whats wrong with firefox???? its reporting EVERY site as unsafe

have a new windows 10 computer and have tried to use Firefox on it but cant as it is reporting EVERY SINGLE WEBSITE as unsafe even MOZILLA , Ive had to take it off as it… (læs mere)

have a new windows 10 computer and have tried to use Firefox on it but cant as it is reporting EVERY SINGLE WEBSITE as unsafe even MOZILLA , Ive had to take it off as it absolutely useless as it is

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Firefox crashes after startup

I'm using Firefox on a fresh installed Windows 10 Pro (64-Bit) on a ThinkPad T560. After Installation, Firefox worked fine. Suddenly it crashed. Not it crashes directly a… (læs mere)

I'm using Firefox on a fresh installed Windows 10 Pro (64-Bit) on a ThinkPad T560. After Installation, Firefox worked fine. Suddenly it crashed. Not it crashes directly after start. Crash means, that the Crash Report tool starts.

Crash ID: bp-d5068cc3-c9de-4aac-bb43-60a772161219

If I start Firefox as admin, it doesn't Crash, but every tab Shows a "this tab crashes" notification.

I uninstalled Firefox already and reinstalled it. But it crashes already at first start.

How can I fix this issue? Do you Need some more Information?

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Secure Connection failed, I tried all the solutions to fix this problem, however, other browsers can open sites so easily..what could be the problem ?

I first thought its because of the MacAfee Antivirus but after uninstalling it, Firefox still didn't work. I also tried the instructions here.... https://support.mozilla.… (læs mere)

I first thought its because of the MacAfee Antivirus but after uninstalling it, Firefox still didn't work. I also tried the instructions here....

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?redirectlocale=en-US&redirectslug=Firefox+cannot+load+websites+but+other+programs+can

But the problem still exists... Firefox is the most browser am comfortable with...so please help me fix this. Thank you soo much in advance..

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Firefox crashes on startup

Hi all, since yesterday I can't use Firefox on my pc @work : it simply crashes everytime i try to launch it. I've already tried to uninstall and make a clean install, sta… (læs mere)

Hi all, since yesterday I can't use Firefox on my pc @work : it simply crashes everytime i try to launch it. I've already tried to uninstall and make a clean install, start in safe mode with no luck.

These are my crash report: bp-65e1a532-d440-44e8-86aa-e88782161230 bp-c54cba11-e5d7-439c-960f-d24c82161229 bp-4b965be2-783b-4342-84bf-84e532161229 bp-af9b736d-7439-470e-ac18-268942161229 bp-f73ef55c-1dbc-4820-836f-37ac52161229

Ty in advance

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laptop crashed during refresh/reinstall - now keep getting 'profile cannot be loaded'

My browser kept crashing, so I got a pop up saying to refresh/reinstall firefox. As that was happening my laptop went off (hadn't realised my charger wasn't properly in … (læs mere)

My browser kept crashing, so I got a pop up saying to refresh/reinstall firefox. As that was happening my laptop went off (hadn't realised my charger wasn't properly in - duh moment) now I have the 'old firefox data' folder on my desktop, I still have the firefox icon but if I click on it, I keep getting the Your firefox profile cannot be loaded. It may be missing or inaccessible.

Every help page tells me to go to the menu in the firefox browser....not what to do if you can't even get in that far. There was some talk about firefox needing to find my profile (the old data?) but again that page also directed me to access the menu once in firefox...

what do I do if I can't even get that far...(and I am not willing to restore my computer to an earlier date)


Please help.

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firefox will not open any wed pages

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firef… (læs mere)

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firefox it will work correctly but at the next restart it dose nothing. After reading many help forums I have down load and run the Mozregession tool. this is the result of the last tested build.

app_name: firefox build_date: 2016-12-29 21:58:26.147000 build_file: C:\Users\User\.mozilla\mozregression\persist\79ef93672445--mozilla-central--firefox-53.0a1.en-US.win32.zip build_type: inbound build_url: https://queue.taskcluster.net/v1/task/Bre8MQlMQjCLuH9Xyv--dA/runs/0/artifacts/public%2Fbuild%2Ffirefox-53.0a1.en-US.win32.zip changeset: 79ef936724454728beeeba41fb76a61d02c7c226 pushlog_url: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=79ef936724454728beeeba41fb76a61d02c7c226&tochange=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central task_id: Bre8MQlMQjCLuH9Xyv--dA

Note the tool stoped here. 2016-12-31T16:28:04: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:05: INFO : [Child 7168] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:06: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:08: INFO : Narrowed inbound regression window from [111f1171, 6f63f95e] (3 revisions) to [79ef9367, 6f63f95e] (2 revisions) (~1 steps left) 2016-12-31T16:29:08: DEBUG : Starting merge handling... 2016-12-31T16:29:08: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a&full=1 2016-12-31T16:29:09: DEBUG : Found commit message: Merge autoland to m-c, a=merge

MozReview-Commit-ID: HjPVSrennPL

2016-12-31T16:29:09: DEBUG : This is a merge from autoland 2016-12-31T16:29:09: DEBUG : Got exception 2016-12-31T16:29:48: INFO : Stopped

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Firefox crashes repeatedly trying to start in safe mode

AdapterDeviceID: 0x1916 AdapterDriverVersion: 20.19.15.4377 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 1814355968… (læs mere)

AdapterDeviceID: 0x1916 AdapterDriverVersion: 20.19.15.4377 AdapterSubsysID: 00000000 AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 0 AvailablePageFile: 1814355968 AvailablePhysicalMemory: 3003371520 AvailableVirtualMemory: 3958341632 BIOS_Manufacturer: HP BlockedDllList: BreakpadReserveAddress: 55574528 BreakpadReserveSize: 67108864 BuildID: 20161208153507 CPUMicrocodeVersion: 0x94 CrashTime: 1484158618 DOMIPCEnabled: 1 E10SCohort: addons-set50allmpc-test EMCheckCompatibility: true Email: shruti.srinivaasan@gmail.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1481878881 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x1916, AdapterSubsysID: 00000000, AdapterDriverVersion: 20.19.15.4377 FP(D000-L10010-W00000000-T0000) ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 183 StartupTime: 1484158617 SystemMemoryUsePercentage: 64 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20161208153507","version":"50.1.0","vendor":"Mozilla","platformVersion":"50.1.0","xpcomAbi":"x86-msvc","hotfixVersion":"20160826.01"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8073,"virtualMaxMB":4096,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":78,"stepping":3,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2808,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-GB","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":10586,"windowsUBR":713,"installYear":2016},"hdd":{"profile":{"model":"INTEL SSDSCKJF180A5H REF","revision":"LWDi"},"binary":{"model":"INTEL SSDSCKJF180A5H REF","revision":"LWDi"},"system":{"model":"INTEL SSDSCKJF180A5H REF","revision":"LWDi"}},"gfx":{"D2DEnabled":false,"DWriteEnabled":false,"adapters":[{"description":"Intel(R) HD Graphics 520","vendorID":"0x8086","deviceID":"0x1916","subsysID":"00000000","RAM":null,"driver":"igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32","driverVersion":"20.19.15.4377","driverDate":"1-25-2016","GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"unavailable"},"d2d":{"status":"unavailable","version":"1.1"}}},"isWow64":true},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sCohort":"addons-set50allmpc-test","telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.newtabpage.enabled":false,"browser.newtabpage.enhanced":false,"browser.shell.checkDefaultBrowser":false},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false},"profile":{}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 9806888960 TotalPhysicalMemory: 8464711680 TotalVirtualMemory: 4294836224 URL: UptimeTS: 1.883882469 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 50.1.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

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Firefox crashes

AvailablePageFile: 7777755136 AvailablePhysicalMemory: 6034182144 AvailableVirtualMemory: 140737186496512 BlockedDllList: BreakpadReserveAddress: 2257596907520 BreakpadR… (læs mere)

AvailablePageFile: 7777755136 AvailablePhysicalMemory: 6034182144 AvailableVirtualMemory: 140737186496512 BlockedDllList: BreakpadReserveAddress: 2257596907520 BreakpadReserveSize: 67108864 BuildID: 20161208153507 CPUMicrocodeVersion: 0x74 CrashTime: 1483931229 FramePoisonBase: 7ffffffff0de0000 FramePoisonSize: 65536 InstallTime: 1481821208 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 291 StartupTime: 1483931228 SystemMemoryUsePercentage: 28 Throttleable: 1 TotalPageFile: 10143678464 TotalPhysicalMemory: 8465956864 TotalVirtualMemory: 140737488224256 URL: UptimeTS: .960956733 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 50.1.0

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Incorrect config on Firefox update

Firefox tried to update, per usual. There was an issue, and the program wouldn't open. I tried to uninstall/reinstall, and received the message below. Tried manually d… (læs mere)

Firefox tried to update, per usual. There was an issue, and the program wouldn't open. I tried to uninstall/reinstall, and received the message below. Tried manually deleting files and registry entry but got the same result. At this point I'm without firefox on my PC (Windows 10 64-bit). Any suggestions?

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Some webpage elements don't work on firefox or other browsers on my laptop that seem to be fine everywhere else

One of these is the "apply now" button @ https://ebus2.hiav.networkrail.co.uk/OA_HTML/OA.jsp?OAFunc=IRC_VIS_VAC_DISPLAY&p_svid=1768658&p_spid=6699960&refsh=0 … (læs mere)

One of these is the "apply now" button @

https://ebus2.hiav.networkrail.co.uk/OA_HTML/OA.jsp?OAFunc=IRC_VIS_VAC_DISPLAY&p_svid=1768658&p_spid=6699960&refsh=0

Also, sometimes actions that ought to follow information input, such as updating card details in amazon, where there is no response or option to continue following inputting new card dates.

The problems are the same on firefox and on browsers I have not modified at all or installed add-ons in.

Any help with what the issue might be would be greatly appreciated.

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