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  • Arkiveret

When I try to start Waterfox, Firefox loads anyway. I have them both and want to use Waterfox when I don't need my Norton Toolbar. How do I make it work?

I suppose I need two profiles, one for Firefox, one for Waterfox. What is the best way to accomplish this without creating a mess. I have installed both, and want to b… (læs mere)

I suppose I need two profiles, one for Firefox, one for Waterfox. What is the best way to accomplish this without creating a mess. I have installed both, and want to be able to use both, simultaneously if possible.

I did find the article on Using the profile manager to create.... at https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

but it's not enough to move forward confidently. Right now, the default seems to be firefox. attempts to load waterfox load firefox.

Thank you. BTW, I have all my plugins on "Ask first". Incredible change in speed, and no more 'hang's' and crashes.

Asked by Tom 6 år siden

Last reply by Wesley Branton 6 år siden

  • Arkiveret

After more than 3 tabs open it suddenly wants 3 gigs of ram why?

My desktop runs windows 7 with 8gigs of ram. I use both a PC and Windows box. FireFox in windows is becoming a disaster. I don't know when things went south, all due resp… (læs mere)

My desktop runs windows 7 with 8gigs of ram.

I use both a PC and Windows box. FireFox in windows is becoming a disaster. I don't know when things went south, all due respect Moz there's something wrong when Seamonkey and Icedragon that use your 24 era code aren't quite as bad in terms of stability.

I have a long list of issues with FireFox now. Maybe someone can enlighten me. -Javascript now constantly hangs usual culprit is anything in the google ecology. Though anyplace with popups, adds and what not will cause "javascript failed" -Sability is use is inordinately bad after version 24-26. For example if I'm with one tab on gmail,another on Spotify or Youtube for music/ambient sounds(for example), and a third someplace else for concept art and research, it will bomb. It's a matter of when not if.

-A cursory search in the forums shows these kinds of problems have repeatedly been reported.

Here's the iNteresting question: How is it Saffari or SeaMonkey can handle a scant 4 tabs for routine work? Yet FF On windows can't?

Asked by x3n0xm 5 år siden

Last reply by FredMcD 5 år siden

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Mozilla.org causes hang on restart w/ restore

Got one message saying something about the server connection being broken during the page loading. Then I force quite FF and tried again, and got a runaway script popup … (læs mere)

Got one message saying something about the server connection being broken during the page loading. Then I force quite FF and tried again, and got a runaway script popup box -- but the buttons were non-functional so I could not stop the stupid script. Had to vorce quite again.

firefox is proving to be a real piece of shit software.

Asked by VerizonSucks 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Firefox crashes at random times

Firefox has been a bit slow lately, stalling sometimes, and it's begun crashing at random intervals, sometimes when I'm not even doing anything. I hadn't updated in a whi… (læs mere)

Firefox has been a bit slow lately, stalling sometimes, and it's begun crashing at random intervals, sometimes when I'm not even doing anything. I hadn't updated in a while, so I went and did that, hoping that would cure it, but that's a no-go. So I went and checked the latest crash report and the reason came up as:

EXC_BAD_ACCESS / 0x0000000d

I'm afraid I don't know what this means or how to fix it.

Asked by xxDster 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

What is slowing firefox, it hangs, and I did what was recommended..

I used to use firefox almost exclusively, it was so good. But I had to reinstall, and also there are newer versions and it has become such a troublesome browser I use the… (læs mere)

I used to use firefox almost exclusively, it was so good. But I had to reinstall, and also there are newer versions and it has become such a troublesome browser I use the others.

 The main problem is firefox hangs if I click a link in a webpage, and it actually times out -- something I haven't had happen in years. I have the fastest connection, I have a fast notebook. This had never been a problem before.
 One troublehooting suggestion was to disable extensions and add-ons. I did look there, but I don't have any. There were three extensions, all disabled.
 Then I looked under the "add-ons" manager and there are a dozen. I all have them set on "ask to activate." I don't know if this is the problem. I don't want this browser using anything other than the adobe pdf file, so I have set it so it won't assume and change my pdf files. 
 I have no issues with video and sound. But the hanging and timing out is making me nuts.
 I'm open to all suggestions. Thanks,
Gina

Asked by GINAHERE 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Firefox 33.0 lags in text typing/ selecting/ deleting & switching tabs

After an automatic update from FF 32.0.3 to FF 33.0 on 17 Oct 2014, there had been a severe browser lag. Each user action or input results in a lag lasting 1–5 secs each,… (læs mere)

After an automatic update from FF 32.0.3 to FF 33.0 on 17 Oct 2014, there had been a severe browser lag. Each user action or input results in a lag lasting 1–5 secs each, making the browser very difficult & unpleasant to use.

  • Typing Text: 1–2 secs before each letter appears
  • Highlighting Text (self-typed & web-rendered text): 2–3 secs before desired text is highlighted, & only partially (eg. For "impossible", can only highlight "imposs" or "ssible")
  • Deleting Text: 1–2 secs before each letter gets deleted
  • Switching Between Tabs: 2–5 secs for switch
  • Webpage Scrolling: 1–2 secs for each turn (for mouse wheel) or down-swipe (for touchpad)

All of the above issues occur everytime despite system restart, having only 1–2 tabs open, & even when FF is the only application running. I have not encountered the aforementioned problems in FF 32.0.3 & earlier FF versions, or in other browsers.

Other than FF being automatically updated to FF 33.0 on 17 Oct 2014, there was no other change (ie. no application install/ uninstall, no Windows update) that day or the preceding few days.

The lag disappears if FF 33.0 is run in safe mode with all add-ons disabled. But testing with add-ons disabled one by one does not isolate which add-on (if any) might be involved.

  • Laptop: Lenovo IdeaPad Y460
  • OS: Windows 7 SP 1
  • Display Adapters: ATI Mobility Radeon HD5650 (driver: 8.702.5.0 latest version), Intel HD Graphics (driver: 8.702.5.0 latest version)
  • Firefox User Experience: FF 33.0 (very bad lag), FF 32.0.3 & earlier (all function ok)
  • Browser Add-ons & Plugins: All latest versions

What I eventually did (a few days before reporting here after registering a user account): Since I was unable to resolve the problem, I performed a successful system restore, but the rolled-back browser (FF 32.0.3) was unable to launch (error code: "can't load XPCOM"). Subsequently, I resorted to installing a fresh copy of FF 32.0.3.


Since 17/18 Oct 2014, I have encountered a couple of reports about similar lag issues in FF 33.0 (& possibly since FF 32.0.* for some users). The collective symptoms & feedback suggest that it is probably not add-ons causing the issue, but some newly-created incompatibility or conflict with certain (or combinations of) display/ graphics adapter(s). So far, the reported affected adapters that I have come across include the ATI Mobility Radeon HD5000 series, Intel HD Graphics, & NVIDIA GeForce.

The temporary workaround appears to be disabling the hardware acceleration option. But since this is not a long-term solution, I am holding off updating to FF 33.0 (again) or to the just-released FF 33.0.1, until this issue is officially recognized & resolved.

Note:- Some users with text/ tab lagging problems also reported slowness wrt video &/or flash pages, which I can't verify because I had not tested FF 33.0 on video/ flash pages before reinstalling FF 32.0.3. (The text, tab & scrolling lags are enough to keep me away from browsing anything but the most basic webpages.)

Some Feedback References (for affected users & FF developers):

Possibly related to the same bug:-

Asked by hairyfox 5 år siden

Last reply by cor-el 5 år siden

  • Arkiveret

waking laptop from sleep, ffx lost all icons, (bookmarks, navigation, stop/reload, download and extension icons.

windows 8.1 update one. laptop goes to sleep mode, upon starting the laptop up again, i lose all icons of firefox i.e. the forward/back navigation buttons(still there and… (læs mere)

windows 8.1 update one. laptop goes to sleep mode, upon starting the laptop up again, i lose all icons of firefox i.e. the forward/back navigation buttons(still there and clickable but now black arrow) download icon, and bookmark icons. all buttons still clickable but lost the black icon in them, all i see is ust white backround and have to try and guess which button is which from memory because even pointing mouse over the icon brings a white box which usually contains info on the button. problem fixed when close firefox and restart again but thats not a permanent solution as i lose tabs that were open.

any help appreciated.

Asked by jj44 5 år siden

Last reply by cor-el 5 år siden

  • Arkiveret

When going to a website that requires a password, Firefox hangs and show "not repsonding". This last for as long as 2 minutes sometimes.

It only happens when i log into a website with a saved password. I use LastPass. I have turned this off to no avail. I have also manually entered the passwords and sti… (læs mere)

It only happens when i log into a website with a saved password. I use LastPass. I have turned this off to no avail. I have also manually entered the passwords and still the same "not responding"

Asked by soearl6375 5 år siden

Last reply by the-edmeister 5 år siden

  • Arkiveret

Firefox hangs continually no matter what do it even hung writing this question. I cant find a solution

ANytime I open firefox and go online to fill any form it hangs repeatedly. I have re installed, updated, reset, turned off hardware acceleration and many other so called … (læs mere)

ANytime I open firefox and go online to fill any form it hangs repeatedly. I have re installed, updated, reset, turned off hardware acceleration and many other so called fixes all to no avail. I m running a few month old windows 7 pc. As far as I can tell everything is up to date. How I manage to work around the problem is to open task manager by pressing alt,ctrl,del and then click cancel. In many cases functionality returns in many other cases it doesnt and I repeat this process until it does. Often when it doesnt fix the issue the screen is all black when I call up the task manager. I may call the task manager 10-15 times before it stops hanging. Does anyone have a clue what is happening or how I can find out. It has hung 6 times - 7 times on this form so far.

Asked by uncleresry 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Probable 'deadly embrace' memory allocation issue between Firefox and Microsoft Update

I had my usual "several" (probably 3 to 5) Firefox windows/tabs open ... and Microsoft decided to send an update to my Windows 7 box. I observed Firefox memory use rise r… (læs mere)

I had my usual "several" (probably 3 to 5) Firefox windows/tabs open ... and Microsoft decided to send an update to my Windows 7 box.

I observed Firefox memory use rise rapidly to nearly 800MB ... while netsvcs.exe did approximately the same thing. (This machine has 2GB of RAM.)

Fortunately I had Windows Performance Monitor running, and was able to determine that Windows Update was the competing activity ... and after-the-fact, determined that it had been installing an update to MS Security Essentials (basically a malware signature update - and I have the ID of the specific update, but since it is a security update, I'm hesitant to post that detail in a quasi-public forum). Usually, such updates install quickly and transparently. I also cannot tell, with confidence, whether the memory consumption was from the process of installing the signature - or the process of scanning for malware presence after the sig was installed (although I'd *guess* the latter). I believe both of those aspects execute within netsvcs.exe.

This happened over a period of approximately an hour, during which about all I could do was "sniff around" to identify the culprits; eventually I killed the Firefox process (hoping that its History feature would allow me to return to my open tabs... which was not quite true).

I have reported the event to Microsoft as well, as it could equally be their problem.

Suggestion: Add instrumentation to Firefox to capture data on sudden increases in RAM use - paying particular attention to outside-the-norm values, in relatively short time periods (minutes, not hours) that do not self-resolve ... and consider whether Firefox can be more aggressive at releasing memory it has "claimed," when things go bad.

(Perhaps collect high-level "physical memory available" data when things begin to "go bad," and capture the "footprint" of Firefox memory use... And perhaps add intelligence to log memory allocation failures somewhere. I don't know with certainty if the issue was fragmentation, or the sheer amount requested, but experience and grey-hair lead me to suspect the former. The only Firefox window/tab that I know might have been a high-memory-consumer was a moderate-sized Google Map covering an urban area of several dozen square miles, so it was a complex image.)

Not suggesting this is Firefox's "fault" -- clearly, both processes were "to blame" in the sense that they didn't handle the situation well... but Firefox might handle it better.

I've seen (and reported) quite a series of memory-utilization issues since 28.0 ... perhaps it's time for a "tiger team" to look into these.

AH - one other detail: I keep Firefox pinned to the Windows task bar, and when it starts, it asks me which profile I want to use (of about 5 choices). When restarting Firefox after identifying all the above... I found that it no longer asked me to choose a profile, and the profile it opened was clearly NOT my most-common profile, which includes (e.g.) all my most-common, site-specific login information. I had to mess around for several minutes to get this profile "back" up and running, and I did not make note of what I tried during that effort.

Asked by BillM 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

What is going on, Firefox is crashing, Freezing, and now using all my ram.

First thing, why is there no "register button" on the forums, tell your UI guys this IS confusing, not might be confusing, you have to go through this question submission… (læs mere)

First thing, why is there no "register button" on the forums, tell your UI guys this IS confusing, not might be confusing, you have to go through this question submission to register at the forums. Been on the Web since I started hosting a BBS in 1988, I should not be confused. I should be browsing the forums right now looking for the right thread to get some help in. Wonder where this will be posted? I don't know, because this is confusing.

As I'm typing this my characters are freezing ever 15 seconds or so. Is there something wrong with the current build? I've had crashing and "not responding" problems for the last month and a half. Have removed all plugins and Add-ons (not cool at all) and then re-installed, twice if you include today. You see, since the last update, which I thought might be a bug fix, Firefox is now using most all of my ram, usually about 3.2 GB of it, no matter if there is 4 tabs or 15 (which I would NORMALLY have in my browsing, so I no there was a point where Firefox had no problem with this). That sounds like a memory leak to me. My question is: Is there something wrong with Firefox right now? Seccurity Essentials and MBAM both say I"m virus and malware free, which would make 4 years of being virus and malware free, I make an effort to browse smart, so I'm pretty sure that's not it. I'm attaching a link to a Screenshot I put in my dropbox of the threads tabs of Process Explorer, what are all these threads? Why is firefox running all these Threads at once. Is this normal? I cannot use Firefox right now, is there something wrong on my end or your end?

https://www.dropbox.com/s/8jtofcfn0wfybor/FFThreadsOpen.JPG?dl=0

Thank you, Adam.

Asked by Spladam 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Does anyone know why Firefox always crashes when I go to my paypal account? (not responding)

Does anyone know why Firefox always crashes when I go to my paypal account ?(not responding), it's driving me crazy. Screen just goes a cloudy white colour and says 'not … (læs mere)

Does anyone know why Firefox always crashes when I go to my paypal account ?(not responding), it's driving me crazy. Screen just goes a cloudy white colour and says 'not responding'. No other website, just paypal. Thanks Barry

Asked by bjammy 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Possible resource contention between Firefox & Norton Security?

There seems to be a resource usage conflict between Firefox and Norton Security (and sometimes other programs). Response time is OK for a while, then suddenly goes down … (læs mere)

There seems to be a resource usage conflict between Firefox and Norton Security (and sometimes other programs). Response time is OK for a while, then suddenly goes down to the point I have to terminate Firefox with the Task Manager (Norton can't be terminated). After termination, I can wait a few seconds for the performance graphs to go to minimum, then restart Firefox and it will be OK again for a while, then the above situation will repeat. One odd thing is that even when response is OK, Task Manager shows Firefox (and plugin-container.exe) doing continuous disk I/Os, even though I'm not doing anything to cause excessive activity, like just looking at text on a page. This doesn't seem normal to me. I'm running with Windows XP 5.1 SP3.

Asked by chuckbaldwin 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Working very slow on internet. Yet without internet shows normal speed.

I am using Window 7. I have very serious problem with speed in firefox when connected with internet. It works very slow. When I tested without internet it was working nor… (læs mere)

I am using Window 7. I have very serious problem with speed in firefox when connected with internet. It works very slow. When I tested without internet it was working normal. I have tried various anti-virus tools and adware removal softwares. I also contacted with internet service provider. But when I test internet speed it shows around 2 MB or enough desired speed.

I also replaced my hard drive in the doubt of any damage. I am using dell-3500 laptop with intel i3 core processor (32 bit OS) Surprisingly when I uninstall and re-install firefox browser it shows always previously installed adons and setting looking like using old settings. Sometime but not always it also shows the popup like : "some type of script is running . do you want to debug or stop". Now going to be very frustrated not able to detect exact issue of slowing down of browser. Sometime so slow that if I scroll down with mouse it jerk and take few seconds to shift only one inch downward and when I open new tab it takes 20-30 sec to open new web page. I am looking for any help.

Asked by drathi 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Slow after a while

Hello, Been using Firefox for years and refuse to switch to Chrome, but it gets kinda frustrating atm and im leaning towards Chrome lol... If my firefox version is open l… (læs mere)

Hello,

Been using Firefox for years and refuse to switch to Chrome, but it gets kinda frustrating atm and im leaning towards Chrome lol...

If my firefox version is open longer then 24 hours, and there is a flash item in it, it will eat resources till my computer almost dies. Its open for +24 hours now. And Firefox.exe eats 1,2GB memory and 11% cpu

Firefox is open 2x with 20 tabs? I dont really care about the memory or cpu usage, but i do care about the. For instance, if its open longer then a few hours and i watched some flash stuff, i open a small youtube clip on the left, and scroll on facebook on the right screen the small clip is all stuttering etc.. and if that gets as bad, Scripts will be stopped by firefox, Flash does exactly the same.

So if i let my pc run if i go to work and come back with 10 tabs open, the browser is just laggy and not ok to work with. Tho better hardware does "solve" it, but thats a 8 hours ++ kinda.

My personal pc at home: i3 4310 with 8GB memory and a SSD. Win7 At work: i5 2500k 8GB and a SSD. Win7

Im kinda "home" to computers, as i work daily with them / solve problems with them bla bla..

It just seems to get more regulair with the trouble with Flash and Firefox. Tho i love firefox.. :( This is a problem getting bigger every quarter of a year for the last 3 years.

If i close firefox and restart its okay again for a few hours.. and then its crashing scripts and flash again, Im not putting this on Firefox, but i wanna know where this is going wrong. Ive got the same problem everywhere, i tried full resets defaults. I scanned my PC for spyware with MBAM, Combofix, SuperAntiSpyware.. And i even reinstalled my complete Windows installation at work a few weeks ago because of it.

Hope this is enough information..

Thank u.

Asked by Kwomkwommr 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

firefox take over 20 min to load

I am running windows xp professional. For some reason, this morning firefox was just not loading and it took 20 min or more to load. Once it is loaded, firefox is working… (læs mere)

I am running windows xp professional. For some reason, this morning firefox was just not loading and it took 20 min or more to load. Once it is loaded, firefox is working ok. I try remove the program and reinstall, try refresh firefox, try create a new profile but none of these work. I am running Firefox 36.0. I can start internet explorer fine. Any help will be greatly appreciated.

Asked by wymondwong 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Firefox is ok after startup but is slow after I have used some other programs but not always same programs.

After computer restart Firefox pages load normally. But after I have used some other programs (and not always the same ones) Firefox pages will sometimes start to load v… (læs mere)

After computer restart Firefox pages load normally. But after I have used some other programs (and not always the same ones) Firefox pages will sometimes start to load very slowly. I've refreshed Firefox, I've tried new profile and I've deleted Firefox and reloaded the program but still getting same problem. I'm using Windows 7. Other browsers load okay. Any ideas?

Asked by FOW3 5 år siden

Last reply by FredMcD 5 år siden

  • Arkiveret

Since installing the last round of Windows updates on 3/10/2015 Firefox freezes up my computer and the only thing I can do is to reboot.

I have tried starting Firefox in safe mode and it still locks up. At first I could not access Yahoo mail, now it is starting to happen on other sites with no pattern. I… (læs mere)

I have tried starting Firefox in safe mode and it still locks up. At first I could not access Yahoo mail, now it is starting to happen on other sites with no pattern. It is Windows 8.1 and Firefox 36.0.1.

Asked by mdutch1 5 år siden

Last reply by FredMcD 5 år siden