Firefox supportforum

Lost an open session in Firefox - folder sessionstore-backups doesn't contain anything. Not even the upgrade recovery. Lost or is there still something else I can do? Thank you

can you help me to get this browser version installed on my mac as my customers are facing some issue which I wanted to test on this particular version only

pls help me here

Firefox is my go to browser, pretty much the only one I use. I have logged into the akc.org webpage 1000s of times. Now, only on your browser (I tested two others), I get a blue button with a padlock image that reads "login to AKCAD," the I get sent to microsoft. I made sure my microsoft account was not hacked and it is not, and I logged out of it. I still keeping getting this; I added the succession of what happens in the attached images. Please figure out what the issue is. Thank you!

Every once in awhile i get a second Firefox icon pinned to my taskbar and also a second listing for firefox in my programs list. If i try and delete the extra version there is only one listed in the control panel. Has anyone else seen this? I am running Windows 10 Pro.

Microsoft Outlook sign in screen does not load on Firefox. Please see the attached image. Every time I need to read my mail I have to open Chrome , which definitely I want to get rid for good. Any solution ?

Good morning,

I am reaching out as a member of Iowa State University's LTI Integration Team regarding a technical issue we are currently experiencing.

Specifically, we have encountered JSON errors when utilizing various LTI's from Canvas, but the problem is isolated to the Firefox browser only.

I have attached a screenshot that demonstrates the error in question.

Could you kindly assist us in troubleshooting this matter? Any guidance or support you can provide will be greatly appreciated.

Thank you for your attention to this matter.

Best regards,

Lindsay Dew Iowa State University LTI Integration Team

After using gnome-tweaks to change my system fonts, Firefox has unexpectedly gone silent and no longer shows text in areas like the search bar, tabs, settings, bookmarks, and menus. Rendering websites works just fine, but Firefox itself won't show any text.

This happens with multiple sites, so it is a Firefox BUG issue.

1. 1 - When I go to login at "office.com/setup" I try to set up a new account because I don't recall my login.
2. 2 - I type in my login name, example: "email@domain.com"
3. 3 - Surprisingly it says choose another email, that one is in use.
4. 4 - SO, I go back out and try again only THIS time I try logging in with my email because it is ME, not a new person
5. 5 - Then it sends me to a NEW window to change my pwd.

I enter NEW pwd twice. It sends me back to the login page, I enter my new info and it sends me back to enter my NEWER password twice again. I fall for it and enter ANOTHER NEW PWD.

1. 6 - It sends me back out to login AGAIN, then it asks me to enter my NEW password twice again.
2. 7 - repeat #6 indefinitely

This has happened to me at my bank and Microsoft office download. These two companies are NOT related. But I am using Firefox both times. SUGGESTIONS??? My bank locked me out for too many attempts to get in. On and ON and ON and ON.

My system recently slowed considerably. When I checked what was happening, I found there were up to 14 Firefox 'windows' showing in my Task Manager, and collectively these 'windows' were consuming over 25% of the computer memory (650+MB) even with Firefox just opened as the initial browser screen; no addresses etc had yet to be added. I've followed many of the troubleshooting suggestions, but to no avail. I have not reset the browser as yet as I need to understand the root of the problem

Thanks in advance for your assistance Duncan Hodder

In the last week or so I am no longer able to log in to Ally bank when using Firefox. I contacted Ally Bank they indicated that the problem was with Firefox. I can login when using chrome or Edge with no problems. I use Windows 11

Thanks, Robert Thomson z.bobthomson@yahoo.com

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox intalled same results. i have other friends who had this happen to aswell and thought for sure ms would fix or a fix would be on this site. so im surprised on no posts. must be millions of us out here in the dark. please help david

I closed all my tabs and reopened the browser bc I was getting lag on sites like X.com when typing my messages. Immediately after opening Firefox again, my homepage, MSN.com was loaded. I tried to click on the arrow to scroll through the different headline stories and nothing happened. I used Chrome & Opera to load the same page and they work fine. This seems like a Firefox thing. I have no extensions or permissions that deny me the right to click on anything. What is the problem?

Yesterday there was a pop =up massage that looked like from Firefox. It suggested to accept an update that will get rid of an error when a site is not displayed. I accepted the update. Now the site that was generating an error is displayed 15 minutes later but doe not perform a simple search - it is producing a blank screen. Another website is now blocked. All articles that I found through Mozilla or other pages did not help to get to the source of the issue. Need some serious help from your tech support.

Thank you,

Ludmilla

I have been using Firefox on my Huawei P29 for several years. I have Google UK set as my search engine and on my home page and this has been fine for years. Two or three days ago when I loaded Firefox Google UK and Google.com wouldn't display. The link flashes in the top bar but the page stays blank. They will load in Chrome and in Firefox if I have desk top mode switched on, but not in android mode. I have uninstalled and reinstalled Firefox, cleared the browser cache but no change. Getting pretty fed up with wasting my time sorting it out. Is it the Huawei phone or Firefox's last update?

Last not google website stopped loading. I tried clearing my data and cache and starting over but that didn't help. Any ideas

Device: Samsung S23 Ultra

Firefox version: 121.0.1 (Build #2015995071), fd4d251332+ GV: 121.0.1-20231230165955 AS: 121.0